The Swanston Hotel Grand Mercure

195 Swanston Street, Melbourne, Australia

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Book by Phone: 1300 86 24 19

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Very Good, 8.4

Good for shopping

Fantastic bar

Fast check-in

819 reviewsfrom verified guests

Located in Melbourne’s CBD (City Center) and ideally situated for both business and leisure pursuits, the Mercure Grand Swanston Hotel is near to many of the city’s most popular destinations. Only steps from the convenient tram, the hotel also allows visitors to enjoy a brief stroll to such locations as the National Gallery, Royal Botanic Gardens, shopping along Bourke Street and in the Melbourne Central Shopping Complex, making it a premier Melbourne accommodation.

The Mercure Grand Swanston Hotel is located at 195 Swanston Street, which is a short distance from the Southern Cross Station and a brief journey to the airport.

The Mercure Grand Swanston Hotel makes a variety of rooms available in a range of styles including executive suites, deluxe suites and executive rooms. All feature broadband Internet, mini bars and hot beverage centers, personal safes, entertainment systems and kitchenette equipment.

A luxury hotel, the Mercure Grand Swanston Hotel provides its guests with a full menu of excellent facilities, services and amenities including a heated indoor relaxation pool, modern fitness room, several popular and trendy restaurants, cafes and bars, valet parking and a 24-hour concierge service.

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Hotel Features

General

Room Service, Disabled Access, Air Conditioned, Non-Smoking Rooms, Mini Bar, Refrigerator, Cable / Satellite TV, In Room Movies, Connecting Rooms, Kitchenette, Coffee / Tea Maker, Microwave, Hair Dryer, TV, DVD Player, Disabled Accessible Rooms, Wheel Chair Access, Shower, Cots, Highchairs, Family Room

Activities

Fitness Room/Gym, Swimming pool, Tour Desk, Massage / Beauty Centre, Medical Assistance Available, Excursions, Fitness Facilities, Massage, Pool Indoor

Services

Concierge, Elevator / Lift, 24 Hour Reception, Dry Cleaning, Babysitting / Child Services, Banquet Facilities, Conference Room(s), Currency Exchange, Safe-Deposit Box, ATM / Cash Machine, Secretarial Service, Porters, Wake-up Service, Meeting Rooms, Laundry service, Shops, Photocopier, Desk, Direct dial phone, Facsimile, Audio/Visual Equipment, Executive Floor, Luggage Storage, Souvenirs/Gift Shop, Express Check-In/Check-Out

Internet

High-speed Internet is available at this hotel. Wireless internet on site.

Parking

Valet parking is offered at the hotel.

Check-in

From 2:00 PM

Check-out

Prior to 11:00 AM

FAQs

The following questions have been answered for you by The Swanston Hotel Grand Mercure...

Do you have internet?: All rooms have broadband and wireless internet.

- Broadband ($27.50 per 24 hours).
- Wireless (prepaid cards can be purchased from reception, $10 for 24 hours).

Something missing or incorrect? Let us know

Guest Reviews

A summary of 819 guest reviews

72 guests mentioned the shopping options in a review, 72 felt they were good
We found 31 reviews that said the bar had a great selection and atmosphere
Out of 36 reviews of the check-in/check-out process, 30 said it was quick
59 guests mentioned room noise in a review, 36 said the rooms were loud, but 23 felt they were quiet
27 guests mentioned the pool in a review, 26 said they loved using it
We found 454 reviews that said the hotel is in a convenient location