everyone was just so great at this resort! I’m a flight attendant so I’ve been to a lot of resorts. The food at the buffet was the best, fresh fish everyday, and the staff just couldn’t do enough for you! lots of people talked about bathroom smell and bugs...we were on the bottom floor but had NO problems at all. At the pool Experanda was great as was Jean Louis and black panther...they both kept the guests entertained without being annoying! Rossy at the main bar always remembered what we were drinking and made sure she had my wine I liked! just so personal! Got to mention German at the buffet he served us everyday at lunch, always so pleasant! Nightly entertainment was absolutely fantastic! would highly recommend this hotel!