Paradisus Playa del Carmen

Paradisus Playa del Carmen

Resort
 

5ª Avenida, Playa Del Carmen, Playa del Carmen, Quintana Roo, Mexico

ExcellentBased on 103 reviews
8.7

$362

Cheapest rate

per night

Sun 19/9
Mon 20/9
...and more

Best Deals for Paradisus Playa del Carmen

This destination can have additional per person taxes which are excluded in the prices below

Enter your desired dates in the search form directly above to see room rates for this hotel.
Sun 19/9
Mon 20/9
Sun 19/9
Mon 20/9
...and more

Reviews for Paradisus Playa del Carmen

ExcellentBased on 103 reviews
8.7
Rating Summary
  • Cleanliness9.3
    9.3
  • Comfort9.1
    9.1
  • Facilities9.3
    9.3
  • Location8.4
    8.4
  • Services8.9
    8.9
  • Staff9.0
    9.0
  • Value for money8.3
    8.3
Who stays here?
  • Families with young children 
  • Families most popular!
  • Mature couples 
  • Couples 
  • Groups of friends 
  • Solo travelers 
  • Business travellers 

About Paradisus Playa del Carmen

Situated in Playa del Carmen, Paradisus La Esmeralda offers luxury 5-star accommodation, as well as a Turkish steam bath, a private beach and free Wi-Fi. It also provides an all-inclusive meal plan, a...

Good to know

Distance to city centre

3.2 km

Location rating

8.7

Nearest airport

Cancún

Distance to airport

47.1 km

Policies

Check-in

15:00

Check-out

12:00

Internet

Wi-Fi available in all areas

Cancellation/pre-payment

Policies vary by room type and provider.

Contact Number

+52 984 877 3900

Amenities at Paradisus Playa del Carmen

Top Features

Parking
Free airport shuttle
Free Wi-Fi
Pool
Pet-friendly
Spa

General

  • ATM on-site
  • Entire unit located on ground floor
  • Executive lounge access
  • Extra-long beds (> 2 metres)
  • Family rooms
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Garden view
  • Shops (on site)
  • Heated pool
  • Room service
  • Smoke alarms
  • Breakfast included
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • Hot tub
  • Child pool
  • Outdoor pool
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Hand sanitiser in guest accommodation and key areas
  • Laptop safe
  • Express check-out
  • Hairdryer
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cable or satellite TV
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Air purifiers
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Outdoor furniture
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Complimentary breakfast
  • Guests can opt out of accommodation cleaning
  • Free parking
  • Pool towels
  • Staff follow all safety protocols as directed by local authorities
  • Pool view
  • Coffee shop
  • Private beach
  • Bathrobe
  • Private bathroom
  • Garden
  • Kitchen
  • 24-hour front desk
  • Designated smoking area
  • Kitchenette
  • Steam room
  • Storage available
  • Private parking
  • Private pool
  • Spa and wellness centre
  • Radio
  • Non-smoking rooms available
  • Disabled access
  • Beach towels
  • Linens
  • Towels
  • Safety deposit box
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Shower
  • Iron and ironing board
  • Shower cap
  • Slippers
  • First-aid kit
  • Snack bar
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Balcony
  • Bathtub
  • Spa bath
  • Body soap
  • Bottle of water
  • Bridal suite
  • Telephone
  • Tile/marble floor
  • CD player
  • Toilet
  • Toilet paper
  • Children's television networks
  • Thermometers for guests provided by property
  • Safe
  • Sauna
  • Cleaning products
  • TV
  • Smartphone dock
  • Upper floors accessible by lift
  • Conditioner
  • Dining area
  • VIP room facilities
  • Dining table
  • Wardrobe or closet
  • DVD player
  • Water slide

Activities

  • Game room
  • Golf
  • Scuba diving
  • Diving
  • Snorkelling
  • Evening entertainment
  • Gaming console
  • Fitness centre
  • Indoor play area
  • Kids' club
  • Pay-per-view channels
  • Public bath
  • Playground
  • Water sport facilities (on site)
  • Windsurfing
  • Massage

Services

  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Multi-lingual staff
  • Contactless check-in/check-out
  • Tour desk
  • Face masks for guests available
  • Health club
  • Spa
  • Beauty salon
  • 24-hour security
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
  • Conference rooms
  • Wedding services
  • Ticket service

Photos of Paradisus Playa del Carmen

Where is Paradisus Playa del Carmen

Most popular landmarks

Playa Paraíso15.9 km

Getting around

Playa del Carmen The Reef Coco Beach Resort1.2 km
Playa del Carmen Grand Hyatt2.1 km
Playa del Carmen Bus Depot Playa del Carmen2.2 km
Playa del Carmen Hilton2.3 km
Playa del Carmen Panama Jack Resorts2.4 km
Playa del Carmen Calle Avenida Petempich2.5 km

FAQs when booking at Paradisus Playa del Carmen

  • How close is Paradisus Playa del Carmen to the nearest airport, Cancún?

    At just 47.1 km apart, the expected drive time from the nearest airport, Cancún, to Paradisus Playa del Carmen is 58min. The estimated drive time may vary depending on high and low traffic times in the surrounding area. This is especially true for metro areas.

  • What is the best way for guests to get from Cancún to Paradisus Playa del Carmen?

    One of the more popular options today is to take a taxi or ridesharing service directly from Cancún to the hotel. This option is often cost-effective, but guests must keep a lookout for peak time rates.

  • Is there a pool at Paradisus Playa del Carmen?

    Yes, Paradisus Playa del Carmen has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • What is the Paradisus Playa del Carmen phone number?

    For assistance regarding your reservation at Paradisus Playa del Carmen please call +52 984 877 3900.

  • Does Paradisus Playa del Carmen have Wi-Fi available?

    Yes, Paradisus Playa del Carmen has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Paradisus Playa del Carmen?

    Paradisus Playa del Carmen does have a gym on-site. The gym area is only open to hotel guests and the hours and rules can change drastically from hotel to hotel. It is recommended that you contact the front desk with questions.

  • What is the check-out time at Paradisus Playa del Carmen?

    Check-out should be before 12:00. For checking in at Paradisus Playa del Carmen, guests should plan for any time after 15:00 on the day of their scheduled arrival.

  • Is there a restaurant at Paradisus Playa del Carmen?

    There is an on-site restaurant - contact Paradisus Playa del Carmen for opening and last order times. If you’re more interested in drinking than eating, there’s a bar on-site too.

  • Does Paradisus Playa del Carmen have a laundry service?

    Yes, there is a hotel laundry service for guests at Paradisus Playa del Carmen. No need to pack a travel iron either, as the accommodation can provide one.

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