Sheraton Grand Chicago

Sheraton Grand Chicago


301 East North Water Street, Chicago, IL, United States

ExcellentBased on 1,093 reviews


Cheapest rate

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Sat 2/7
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Best Deals for Sheraton Grand Chicago

This destination can have additional per person taxes which are excluded in the prices below

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Sat 2/7
Sun 3/7
Sat 2/7
Sun 3/7
...and more

Reviews for Sheraton Grand Chicago

ExcellentBased on 1,093 reviews
Rating Summary
  • Cleanliness8.7
  • Comfort8.7
  • Location9.3
  • Services8.4
  • Staff8.7
  • Value for money7.8
Who stays here?
  • Families most popular!
  • Couples 
  • Groups of friends 
  • Solo travelers 
  • Business travellers 
Top comments

amazing service and comfortable stay

Best Location for Chicago Family Trip

nice hotel


Oct 2019

Best Location for Chicago Family Trip
Clean rooms. Excellent service. Walking distance from Navy Pier. Nearby stores and restaurants.


Dec 2018

nice hotel
I enjoyed my stay, but parking was horrible and too expensive


Jan 2017

amazing service and comfortable stay

About Sheraton Grand Chicago

Sheraton Grand Chicago is located in Chicago and is close to Navy Pier. This award-winning hotel is set in the heart of the city.

Offering views of Lake Michigan, Sheraton Grand Chicago is an...

Good to know

Distance to city centre

1.6 km

Location rating


Nearest airport

Chicago O'Hare Intl

Distance to airport

25.6 km









Pets allowed on request. Charges may apply.


Policies vary by room type and provider.

Contact Number

+1 312 464 1000

Amenities at Sheraton Grand Chicago

Top Features

Free airport shuttle
Free Wi-Fi


  • Computer use available
  • ATM on-site
  • Entire unit wheelchair accessible
  • Executive lounge access
  • Family rooms
  • Cribs available
  • Feather pillow
  • Fire extinguisher
  • Gift shop
  • Ironing service
  • Laundry facilities
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Heated pool
  • Room service
  • Smoke alarms
  • Heating
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Interconnected room(s) available
  • Indoor pool
  • Key card access
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • No smoking
  • Kid-friendly buffet
  • Lake view
  • Restaurant
  • Bar/Lounge
  • Hand sanitiser in guest accommodation and key areas
  • Express check-out
  • Parking
  • Hairdryer
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Lowered sink
  • Cable or satellite TV
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Food can be delivered to guest accommodation
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Coffee shop
  • Bathrobe
  • Private bathroom
  • 24-hour front desk
  • Storage available
  • Radio
  • Raised toilet
  • River view
  • Terrace/Patio
  • Disabled access
  • Roll-in shower
  • Beach towels
  • Linens
  • Towels
  • Safety deposit box
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Shower
  • Iron and ironing board
  • Shower chair
  • Accessible by lift
  • Adapted bath
  • First-aid kit
  • Microwave
  • Snack bar
  • Additional toilet
  • Sofa
  • Sofa bed
  • Enhanced cleaning
  • Bathtub
  • Body soap
  • Bottle of water
  • Telephone
  • Carpeted
  • Toilet
  • Toilet paper
  • Toilet with grab rails
  • Safe
  • Sauna
  • Dustbins
  • Coffee machine
  • TV
  • Smartphone dock
  • Upper floors accessible by lift
  • Conditioner
  • Valet parking
  • Desk
  • Dining table
  • Walk-in shower
  • Wardrobe or closet


  • Beach access
  • Fitness centre
  • Pay-per-view channels
  • Streaming service


  • Babysitting or child care
  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Multi-lingual staff
  • Contactless check-in/check-out
  • 24-hour security
  • Conference rooms
  • Wedding services
  • Ticket service
  • Airport shuttle

Photos of Sheraton Grand Chicago

Where is Sheraton Grand Chicago

Most popular landmarks

Magnificent Mile0.7 km
Millennium Park0.7 km
River North1.4 km
Grant Park1.5 km
Wrigley Field7.2 km

Getting around

Chicago Ogilvie Transp Ctr1.9 km
Chicago Union2.1 km
Chicago Downtown Greyhound Station2.5 km
Chicago Cabrini St Parking2.6 km
Chicago Cermak-Chinatown4.1 km
Chicago W Cermak Rd5.0 km

FAQs when booking at Sheraton Grand Chicago

  • Does Sheraton Grand Chicago have COVID-19 safety policies in place?

    New cleaning policies and social distancing guidelines have been implemented by Sheraton Grand Chicago in response to COVID-19. Check with our partner Global Cleanliness Council for more details.

  • How close is Sheraton Grand Chicago to the nearest airport, Chicago O'Hare Intl?

    With no traffic, the 25.6 km drive between Sheraton Grand Chicago and Chicago O'Hare Intl (the nearest airport) will generally only take about 31min. If you’re staying in a metropolitan area, you may see your drive time increase due to busy roads.

  • What is the best way for guests to get from Chicago O'Hare Intl to Sheraton Grand Chicago?

    Sheraton Grand Chicago has parking for hotel guests so for most visitors spending time in Chicago, hiring a car for around $160/day may be the best option. This will enable you to get to and from Chicago O'Hare Intl, and also give you the flexibility to get around the area. Rideshare apps and taxis remain a very common solution for Sheraton Grand Chicago guests. This is often the most cost-effective method of transportation when visiting Chicago.

  • Is Sheraton Grand Chicago considered pet-friendly?

    Yes. Most house pets, such as dogs, are welcomed guests at Sheraton Grand Chicago.

  • Is there a pool at Sheraton Grand Chicago?

    Yes. Many people visiting Chicago look for a hotel with a pool. Sheraton Grand Chicago has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regard to pool usage.

  • What is the Sheraton Grand Chicago phone number?

    For questions about Sheraton Grand Chicago and your reservation, contact the front desk directly at +1 312 464 1000.

  • Does Sheraton Grand Chicago have Wi-Fi available?

    Yes, Sheraton Grand Chicago has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Sheraton Grand Chicago?

    Yes. You should consider staying at Sheraton Grand Chicago if having access to a fitness centre on-site is important.

  • What is the check-out time at Sheraton Grand Chicago?

    Sheraton Grand Chicago check-out time is 12:00, though late check-out may be accommodated if agreed in advance with the hotel reception.

  • Is there a restaurant at Sheraton Grand Chicago?

    There is an on-site restaurant - contact Sheraton Grand Chicago for opening and last order times. They also have a bar service for drinks.

  • Does Sheraton Grand Chicago have a laundry service?

    Sheraton Grand Chicago does have a laundry service. Contact the property for details. Guests can also use ironing facilities.

  • How far is Sheraton Grand Chicago from Magnificent Mile?

    The popular Magnificent Mile is just over 1.1 km from Sheraton Grand Chicago.

  • Is Sheraton Grand Chicago close to Grant Park?

    Grant Park is also a popular place to see in Chicago, IL, United States. It is 2.5 km from Sheraton Grand Chicago.

  • How close is Sheraton Grand Chicago from the Chicago city centre?

    Sheraton Grand Chicago is 2.2 km away from the centre of Near North Side, Chicago. Consider visiting Wrigley Field, a popular landmark that can be accessed from Sheraton Grand Chicago by various forms of transportation.

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