Cinnamon Citadel Kandy

Cinnamon Citadel Kandy


124, Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka

ExcellentBased on 726 reviews


Cheapest rate

per night

Thu 23/9
Fri 24/9
...and more

Best Deals for Cinnamon Citadel Kandy

This destination can have additional per person taxes which are excluded in the prices below

Enter your desired dates in the search form directly above to see room rates for this hotel.
Thu 23/9
Fri 24/9
Thu 23/9
Fri 24/9
...and more

Reviews for Cinnamon Citadel Kandy

ExcellentBased on 726 reviews
Rating Summary
  • Cleanliness8.8
  • Comfort8.7
  • Facilities8.8
  • Food6.5
  • Location8.5
  • Room quality6.5
  • Services8.5
  • Staff8.8
  • Value for money8.3
Who stays here?
  • Families with older children 
  • Families with young children 
  • Families 
  • Young couples 
  • Couples most popular!
  • Groups of friends 
  • Solo travelers 
  • Business travellers 
Top comments

Good Hotel

Nice Property

good but not the type we expected

About Cinnamon Citadel Kandy

Cinnamon Citadel Kandy provides modern 4-star accommodation in Kandy. It features a spa and wellness centre, as well as an outdoor pool, valet parking and a kids pool.

This cosy resort offers...

Good to know

Distance to city centre

1.7 km

Location rating


Nearest airport

Colombo Bandaranaike Intl

Distance to airport

82.8 km







Wi-Fi available in all areas


Policies vary by room type and provider.

Contact Number

+94 812 234 365

Amenities at Cinnamon Citadel Kandy

Top Features

Free airport shuttle
Free Wi-Fi


  • Wine glasses
  • Electric kettle
  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Fan
  • Fire extinguisher
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Garden view
  • Shops (on site)
  • Room service
  • Smoke alarms
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Hand sanitiser in guest accommodation and key areas
  • Hairdryer
  • Lockers
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cable or satellite TV
  • Use of cleaning chemicals that are effective against coronavirus
  • Mountain view
  • Air-conditioned
  • Newspapers
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Outdoor furniture
  • Delivered food is securely covered
  • Trouser press
  • Food can be delivered to guest accommodation
  • Guests can opt out of accommodation cleaning
  • Free parking
  • Picnic area
  • Pool towels
  • Staff follow all safety protocols as directed by local authorities
  • Bathrobe
  • Private bathroom
  • Garden
  • 24-hour front desk
  • Designated smoking area
  • Storage available
  • Non-smoking rooms available
  • River view
  • Terrace/Patio
  • Disabled access
  • Beach towels
  • Towels
  • Safety deposit box
  • Fireplace
  • Grill
  • Seating area
  • Lift
  • Secured parking
  • Minibar
  • Shampoo
  • Shared lounge/TV area
  • Shower
  • Iron and ironing board
  • Shower cap
  • Accessible by lift
  • Slippers
  • First-aid kit
  • Snack bar
  • Socket near the bed
  • Balcony
  • Bathtub
  • Bidet
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Carpeted
  • Toilet
  • Toilet paper
  • Children's television networks
  • Safe
  • Sauna
  • Toothbrush
  • Cleaning products
  • Tumble dryer
  • TV
  • Upper floors accessible by lift
  • Conditioner
  • Valet parking
  • Desk
  • VIP room facilities
  • Wardrobe or closet


  • Board games/puzzles
  • Books, DVDs, music for children
  • Evening entertainment
  • Cooking classes
  • Fitness centre
  • Kids' outdoor play equipment
  • Table tennis
  • Water sport facilities (on site)
  • Hiking


  • Babysitting or child care
  • Business centre
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Tour desk
  • Face masks for guests available
  • Spa
  • Key access
  • 24-hour security
  • Airport shuttle (surcharge)
  • Ticket service

Photos of Cinnamon Citadel Kandy

Where is Cinnamon Citadel Kandy

FAQs when booking at Cinnamon Citadel Kandy

  • Is pricing at Cinnamon Citadel Kandy comparable to 4 star hotels in Kandy?

    In Kandy, the average nightly rate for 4 stars hotels is 130.775. The expected nightly rate for Cinnamon Citadel Kandy is around $173; a price that is 4% cheaper than the city average. HotelsCombined considers Cinnamon Citadel Kandy to be a good deal if you’re looking to stay at a 4 stars hotel in Kandy.

  • How close is Cinnamon Citadel Kandy to the nearest airport, Colombo Bandaranaike Intl?

    With a distance of 82.8 km between Cinnamon Citadel Kandy and the nearest airport, Colombo Bandaranaike Intl, the drive typically takes about 1h 42min depending on traffic. Be sure to check traffic trends near the hotel and airport as some areas experience higher traffic than others and can increase your expected travel time.

  • What is the best way for guests to get from Colombo Bandaranaike Intl to Cinnamon Citadel Kandy?

    Rideshare apps and taxis remain a very common solution for Cinnamon Citadel Kandy guests. This is often the most cost-effective method of transportation when visiting Kandy.

  • Is there a pool at Cinnamon Citadel Kandy?

    Yes. Many people visiting Kandy look for a hotel with a pool. Cinnamon Citadel Kandy has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regard to pool usage.

  • What is the Cinnamon Citadel Kandy phone number?

    If you have questions or concerns about your stay, call +94 812 234 365 to talk to a Cinnamon Citadel Kandy front desk representative.

  • Does Cinnamon Citadel Kandy have Wi-Fi available?

    Yes, Cinnamon Citadel Kandy has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Cinnamon Citadel Kandy?

    Yes, there is a fitness centre open to guests staying at Cinnamon Citadel Kandy.

  • What is the check-out time at Cinnamon Citadel Kandy?

    12:00 is the check-out time at Cinnamon Citadel Kandy. Late check-out may be available, but needs to be agreed with the hotel.

  • How much does it cost to stay at Cinnamon Citadel Kandy, Kandy, Sri Lanka?

    Usually Cinnamon Citadel Kandy room prices are around $173/night, with the cheapest deals starting from $121/night. Prices vary based on many factors (e.g. dates, time of year, room type etc.) so use the form above to see deals for your intended stay.

  • Is there a restaurant at Cinnamon Citadel Kandy?

    There is a restaurant located in Cinnamon Citadel Kandy. Please contact them for kitchen hours. If you’re more interested in drinking than eating, there’s a bar on-site too.

  • Does Cinnamon Citadel Kandy have a laundry service?

    Yes, there is a hotel laundry service for guests at Cinnamon Citadel Kandy. There is also an ironing board and iron in the accommodation.

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