Cinnamon Citadel Kandy

Cinnamon Citadel Kandy

Hotel
4 stars 

124, Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka

Excellent1,368 verified ratings
8.2

$123

Cheapest rate

rate per night

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Best deals for Cinnamon Citadel Kandy

Explore the most appealing deals available for Cinnamon Citadel Kandy, ensuring you get the best value for your stay. Properties were last updated on 30 November 2025.
Sun 7/12
Mon 8/12
Superior room
Superior room
No inclusions
bed type unknown
$123
nightly with VAT
Superior room
No inclusions
bed type unknown
$126
nightly with VAT
Superior room
No inclusions
bed type unknown
$127
nightly with VAT
Superior room
No inclusions
1 twin bed
$128
nightly with VAT
Standard Room
Standard Room
No inclusions
bed type unknown
$443
nightly with VAT
Deluxe room
Deluxe room
No inclusions
bed type unknown
$198
nightly with VAT
Deluxe room
No inclusions
bed type unknown
$275
nightly with VAT
Deluxe room
No inclusions
bed type unknown
$334
nightly with VAT
Deluxe room
No inclusions
bed type unknown
$1,556
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Best priceguarantee

Cinnamon Citadel Kandy Information

Discover essential information, amenities, and features of Cinnamon Citadel Kandy, providing insights into what to expect during your stay. Information on this property was last updated on 30 November 2025.
Hotel in Kandy with 2 restaurants and free valet parking Along with 2 restaurants, this hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free valet parking are also provid...

Good to know

Check-in time14:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+94 812 234 365

Perks and amenities at Cinnamon Citadel Kandy

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Cinnamon Citadel Kandy
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business centre

General

  • Wine glasses
  • Electric kettle
  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Fan
  • Cribs available
  • Fire extinguisher
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Garden view
  • Room service
  • Smoke alarms
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Hand sanitiser in guest accommodation and key areas
  • Hairdryer
  • Lockers
  • Cable or satellite TV
  • Mountain view
  • Air-conditioned
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Outdoor furniture
  • Delivered food is securely covered
  • Trouser press
  • Food can be delivered to guest accommodation
  • Free parking
  • Picnic area
  • Pool towels
  • Pool with a view
  • Bathrobe
  • Private bathroom
  • Garden
  • 24-hour front desk
  • Designated smoking area
  • Storage available
  • Private parking
  • Non-smoking rooms available
  • River view
  • Terrace/Patio
  • Disabled access
  • Beach chairs
  • Linens
  • Towels
  • Safety deposit box
  • Grill
  • EV charging station
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Shared lounge/TV area
  • Shower
  • Iron and ironing board
  • Shower cap
  • Accessible by lift
  • Accessible parking
  • Adapter
  • Slippers
  • First-aid kit
  • Snack bar
  • Socket near the bed
  • Balcony
  • Bathtub
  • Bidet
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Kettle
  • Carpeted
  • Toilet
  • Toilet paper
  • Safe
  • Toothbrush
  • Cleaning products
  • Dustbins
  • Coffee machine
  • Tumble dryer
  • Upper floors accessible by lift
  • Conditioner
  • Desk
  • Wardrobe or closet

Activities

  • Board games/puzzles
  • Darts
  • Evening entertainment
  • Fitness centre
  • Kids' outdoor play equipment
  • Table tennis
  • Water sport facilities (on site)
  • Hiking

Services

  • Babysitting or child care
  • Business centre
  • Wake-up service
  • Daily housekeeping
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Tour desk
  • Face masks for guests available
  • Spa
  • Access to health care professionals
  • Key access
  • 24-hour security
  • Airport shuttle (surcharge)

Reviews for Cinnamon Citadel Kandy

Read firsthand reviews and testimonials from guests who have stayed at Cinnamon Citadel Kandy, providing insights into their experiences. Travellers have left 1,365 reviews of Cinnamon Citadel Kandy to date. Review data was last updated on 30 November 2025.
8.2
Very Good1,365 verified ratings
Pros +
  • Spacious rooms and good restaurant. (in 22 reviews)
  • Enjoyed authentic Sri Lankan breakfasts. (in 17 reviews)
  • Fantastic hotel - excellent value. (in 58 reviews)
Cons -
  • Room service was very slow (in 20 reviews)
Traveller type:
Sort by:
J
6.5 Okay
HotelsCombined
They could not allocate room for 3 hours, we were made to sit in the reception for 3 hours without any sort of status report

Photos of Cinnamon Citadel Kandy

View a collection of 48 photos showcasing the rooms, amenities, and facilities of Cinnamon Citadel Kandy to help you visualise your stay. Photos for this property were last updated on 30 November 2025.

Hotels similar to Cinnamon Citadel Kandy

Discover other properties in Kandy that offer a similar experience and ambience to Cinnamon Citadel Kandy. In total, there are 2,344 hotels serving travellers in Cinnamon Citadel Kandy. Price data was last updated on 30 November 2025.

Explore Kandy

Cinnamon Citadel Kandy is located at 124, Srimath Kuda Ratwatte Mawatha in the neighbourhood of Kandy. Popular landmark data was lasted updated on 30 November 2025.

Closest Airports

FAQs when booking at Cinnamon Citadel Kandy

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Cinnamon Citadel Kandy. FAQs were last updated on 30 November 2025.
  • Is there a pool at Cinnamon Citadel Kandy?

    Yes. HotelsCombined users travelling to Kandy often look for hotels with a pool available. Most hotels have pool hours, so be sure to ask the front desk at Cinnamon Citadel Kandy for pool rules and guidelines.

  • What is the Cinnamon Citadel Kandy phone number?

    The best way to contact Cinnamon Citadel Kandy is by calling +94 812 234 365.

  • Does Cinnamon Citadel Kandy have Wi-Fi available?

    Yes, Cinnamon Citadel Kandy has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Cinnamon Citadel Kandy?

    Yes, there is a fitness centre open to guests staying at Cinnamon Citadel Kandy.

  • What is the check-out time at Cinnamon Citadel Kandy?

    The standard check-out time at Cinnamon Citadel Kandy is 12:00. Guests can usually check-in from 14:00. Special arrangements may be available if discussed with the front desk.

  • How much does it cost to stay at Cinnamon Citadel Kandy, Kandy?

    Usually Cinnamon Citadel Kandy room prices are around $150/night, with the cheapest deals starting from $81/night. Prices vary based on many factors (e.g. dates, time of year, room type etc.) so use the form above to see deals for your intended stay.

  • Is there a restaurant at Cinnamon Citadel Kandy?

    Yes - Cinnamon Citadel Kandy does have a restaurant. The hotel also has a bar.

  • Does Cinnamon Citadel Kandy have a laundry service?

    Yes, there is a hotel laundry service for guests at Cinnamon Citadel Kandy. There are irons (and ironing boards) at the property too.

  • Does Cinnamon Citadel Kandy offer accessible rooms?

    Yes, Cinnamon Citadel Kandy provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest day to check into Cinnamon Citadel Kandy?

    Consider checking into Cinnamon Citadel Kandy on Wednesday, when the nightly price is typically at its lowest (average nightly rate of $173).

See more FAQs

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