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Cross Hotel Sapporo
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Cross Hotel Sapporo Hotel

2-23 Kita 2-jo Nishi Chuo-ku 2-23 Kita 2-jo Nishi Chuo-ku, Sapporo 060-0002, Japan Show Map

Excellent from 626 reviews
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About Cross Hotel Sapporo

Located in Chuo Ward, this unique hotel offers guests a mineral bath, a coffee bar and a swimming pool. It offers 4-star accommodation and views of the skyline.

This trendy hotel provides valet parking, laundry facilities and massage services. Staff are available 24 hours a day and can help with booking tours and tickets.

The spacious rooms are air conditioned and stocked with tea and coffee making facilities. They each offer slippers, a refrigerator and wireless internet access.

Lunch is prepared daily at Agora, as are Italian specialties. In the evening, guests are able to enjoy a drink in the cosy lounge bar.

Sapporo's attractions, such as Former Hokkaido Government Office, are within easy walking distance of Cross Hotel Sapporo. The surrounding neighbourhood is also well known for its shopping.

Excellent 8.6
626 guest reviews

Hotel Features


Massage, Bicycle hire, Public bath


Pets not allowed


Wedding services, Car hire, Wake-up service, Daily housekeeping, Fax/photocopying, Concierge service, Currency exchange on-site, Laundry service, 24-hour security


Window, Wine glasses, Yukata (Japanese bathrobe), Electric kettle, Non-smoking rooms available, Executive lounge access, Disabled access, Family rooms, Linens, Towels, Safety deposit box, Feather pillow, Fire extinguisher, Gift shop, Laundry facilities, Lift, Flat-screen TV, Free toiletries, Shampoo, Smoke alarms, Heating, Shower, Accessible by lift, Slippers, Socket near the bed, Sofa, Alarm clock, Key card access, Sofa bed, CCTV in common areas, CCTV outside property, Bathtub, Restaurant, Bar/Lounge, Bidet, Body soap, Hairdryer, Bottle of water, Cable or satellite TV, Telephone, Carpeted, Air-conditioned, Newspapers, Refrigerator, Non-feather pillow, Toilet, Open-air bath, Toilet paper, Safe, Toothbrush, City view, Pyjamas, Cleaning products, Trouser press, Dustbins, Coffee machine, TV, Upper floors accessible by lift, Long-term parking (surcharge), Conditioner, Parking (surcharge), Desk, Vending machine (drinks), Bathrobe, Private bathroom, Wardrobe or closet, 24-hour front desk, Designated smoking area, Storage available, Private parking


Free Wi-Fi, Internet


From 03:00 pm


Prior to 11:00 am

Cross Hotel Sapporo reviews

Cross Hotel Sapporo
from 626 reviews

Rating summary

  • Cleanliness 8.9
  • Comfort 8.7
  • Location 8.9
  • Services 8.7
  • Staff 8.9
  • Value for money 8.0

Recent reviews of Cross Hotel Sapporo

  • Hiro C

    Feb 2019

    Verified Stay

    Great Location

    Location is great as it is very close to the Sapporo station with lots of malls and is linked by an underpass. Yakitori is also located just right beside the hotel, which offered delicious food and great atmosphere. Hotel also offers affordable carparking within the premise. Our room was extremely tidy and well designed. The front desk staff are helpful and polite, and most importantly, speak fluent English. Only con is the management should look into the breakfast area... it was a bit crowded and there were not enough seats and tables... or maybe it was only while we were there.

  • Breanna Jackson

    Jul 2018

    Verified Stay

    Very Good

    Modern boutique hotel. Great base for Sapporo and for day trips out to surrounding areas like Otaru. Short walk to underground malls which leads to subway stations, JR Sapporo, Odori Park and other attractions. We've stayed at Cross Sapporo three times because after weighing its price and location against other hotels. The staff are very helpful and recommended a nearby sashimi restaurant that was great. Beds were comfortable and efficient lay out. The breakfast showcases the best Sapporo has to offer. A lot of nice touches including coffee beans and a grinder. The onsen (public hot spring) on the top floor was a nice plus. The roof top onsen only opens for a few hours in the morning.

  • Amber C

    Mar 2018

    Verified Stay

    Really Lovely Stay

    We had 3 great nights at the Cross Hotel. The hotel is within easy walking distance of Sapporo Station from the south exit (even with luggage in tow). The lobby is on the second floor and from the minute we arrived at Cross we found the staff were welcoming and couldn't do enough to help us. Our room was on the 17th floor and was spacious, modern and well appointed. The bed was very comfortable. The provision of PJ's and robe are a nice touch. We requested a non-smoking room and we're glad that we did as there was a strong smell of smoke when the lift doors opened on the smoking floors. For a boutique hotel the amenities and feel of the hotel is that of a 5 star establishment. The lighting in the lifts and corridors took a bit off getting used to (quite dimly lit) however after staying at the Cross for a few days days it is clear they are using lighting to create atmosphere. We stumbled into the restaurant on our first night, there is a great special available for in-house guests. Salad, soup, pasta and a bread roll for 20,000 yen. The food was of a very high standard, so much so we had dinner in the restaurant a second night. The staff were also very helpful offering alternatives to cater for my foods allergies. Breakfast was included in our tariff, it was also very high standard with extensive choices of both western and Japanese foods. The bar is on level 2 of the hotel and offers a moderate selection of well priced snack foods and a good selection of drinks. A word of warning for non-smokers, smoking is permitted in the bar. We will definitely be returning to Cross.