We came to Dallas for our son's graduation from American Airlines flight attendant program and wanted a great place to stay. From the moment we came up the escalator, we knew we were in the right place. The concierge people were so spot-on that they were amazing. They would have gone home to North Carolina for a special plate of BBQ if we would have asked for it. The front desk people were wonderful. I highly recommend this hotel. The food in the restaurant was amazing, but the room was fabulous. Simple gorgeous. When you walk in the room, the blinds automatically open up. Convenient? You go down the escalator, the entrance to the airport security is 100 feet away.