Is Hotel Excelsior considered pet-friendly?

Guests are allowed to bring house pets to Hotel Excelsior during their stay.

What is the Hotel Excelsior phone number?

The best way to contact Hotel Excelsior is by calling +41 27 966 35 00.

Does Hotel Excelsior have Wi-Fi available?

Yes, Hotel Excelsior has Wi-Fi available to hotel guests.

What is the check-out time at Hotel Excelsior?

11:00. If you require a later check-out we advise discussing it with the front desk as soon as you’re able to. Check-in time is 15:00.

How much does it cost to stay at Hotel Excelsior, Zermatt?

$370 per night is the best price found recently for a room at Hotel Excelsior, with average deals around $523 per night. Enter your dates in the form above to see current prices.

Is there a restaurant at Hotel Excelsior?

Yes - Hotel Excelsior does have a restaurant. The hotel also has a bar.

Does Hotel Excelsior have a laundry service?

This accommodation does offer laundry services. There are irons (and ironing boards) at the property too.

Does Hotel Excelsior have free breakfast?

Hotel Excelsior offers free breakfast with some rates. Confirm the details of your reservation to determine if your rate includes free breakfast.

What is the cheapest month to stay at Hotel Excelsior?

For the best chance to save money on your Hotel Excelsior reservation, consider staying in November, when prices are typically at their lowest ($288).

In what area of Zermatt is Hotel Excelsior located?

Hotel Excelsior is located within the Downtown area of Zermatt. Utilise the map on this page to understand where Hotel Excelsior is in relation to the rest of Zermatt.

Are there any other Impala hotels in Zermatt?

In total, there is 1 location in Zermatt. The most popular Impala property in Zermatt is Hotel Excelsior.

Hotel

Hotel Excelsior

3 stars

8.5

Excellent

based on 970 reviews

970 verified ratings

Hofmattstrasse 38, 3920, Zermatt, Valais, Switzerland

Hofmattstrasse 38, Zermatt, Valais

+41 27 966 35 00

Deals from

$382

/Cheapest rate per night

Provider

Nightly total

$382

$417

$428

19 more Hotel Excelsior deals

Best deals for Hotel Excelsior

Tue 27/10

Wed 28/10

Standard Room

bed type unknown

$457

nightly with fees

bed type unknown

$611

nightly with fees

bed type unknown

$663

nightly with fees

Deluxe room

bed type unknown

$591

nightly with fees

bed type unknown

$658

nightly with fees

Double room

bed type unknown

$382

nightly with fees

bed type unknown

$417

nightly with fees

bed type unknown

$428

nightly with fees

*Total includes estimated local taxes & fees payable on check out.

Hotel Excelsior Information

This smoke-free hotel features a restaurant, a bar/lounge and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, free newspapers, a garden and a f...

Good to know

Check-in time	15:00
Check-out time	11:00
Payment & Cancellation	Policies vary by room type and provider.
Front desk number	+41 27 966 35 00

Perks and amenities at Hotel Excelsior

Restaurant
Bar/Lounge
Room service
Free Wi-Fi
Wi-Fi available in all areas
Flat-screen TV
TV
Cable or satellite TV
Internet
Pets allowed on request. Charges may apply.

General

Wine glasses
Radio
Terrace/Patio
Family rooms
Linens
Towels
Safety deposit box
Cribs available
Fire extinguisher
Seating area
Laundry facilities
Lift
Ironing service
Minibar
Flat-screen TV
Packed lunches
Shampoo
Room service
Smoke alarms
Heating
Shower
Accessible by lift
Adapter
Socket near the bed
Sledging
Sofa
Sofa bed
No smoking
Balcony
Restaurant
Bar/Lounge
Landmark view
Body soap
Hairdryer
Cable or satellite TV
Telephone
Carpeted
Mountain view
Newspapers
Toilet
Toilet paper
Cleaning products
Dustbins
Complimentary breakfast
TV
Upper floors accessible by lift
Upper floors accessible by stairs
Desk
Private bathroom
Garden
Wardrobe or closet
Storage available

Activities

Hiking
Bicycle hire
Cycling
Skiing
Ice skating
Mountain climbing
Mountain biking
Snowboarding

Services

Wake-up service
Daily housekeeping
Laundry service
Mini-market on site
Ski storage

Show all 65 amenities

Reviews for Hotel Excelsior

100% verified.We collect and display reviews from only verified bookings made by real users with HotelsCombined or with our trusted external partners.

8.5

Very Good970 verified ratings

Pros +

Everything was great. (in 8 reviews)
Our room was upgraded with fantastic view of Matterhorn. (in 6 reviews)
"Huge room with great amenities, comfort plus!" (in 22 reviews)

Cons -

"A bit expensive, but inline with Zermatt prices." (in 4 reviews)
My booking was for a small room + double bed. (in 2 reviews)
"Centrally located, not too far from the station, not too close either." (in 1 review)

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

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Pool

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Avg. per night

Hotel Excelsior

Best deals for Hotel Excelsior

Explore the most appealing deals available for Hotel Excelsior, ensuring you get the best value for your stay. Properties were last updated on 20 October 2026.

Hotel Excelsior Information

Discover essential information, amenities, and features of Hotel Excelsior, providing insights into what to expect during your stay. Information on this property was last updated on 20 October 2026.

Good to know

Perks and amenities at Hotel Excelsior

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Hotel Excelsior

Reviews for Hotel Excelsior

Read firsthand reviews and testimonials from guests who have stayed at Hotel Excelsior, providing insights into their experiences. Travellers have left 970 reviews of Hotel Excelsior to date. Review data was last updated on 20 October 2026.

Pros +

Cons -

Hotels similar to Hotel Excelsior

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Hotels closest to Hotel Excelsior

These are the closest hotels within a 0.1 km proximity to Hotel Excelsior. These hotels have an average nightly rate of $326 vs. $407 for Hotel Excelsior. Data was last updated on 20 October 2026.

Cheap Zermatt hotels

These hotels are among the lowest-priced properties for travellers in Zermatt. Currently, the lowest price for a hotel in Zermatt is $166. The cheapest hotel is Matterhorn Inn priced at $166. Price data was last updated on 20 October 2026.

Recommended hotels

These properties are recommended for travellers visiting Zermatt. The average price of these properties is $469 per night. Price data was last updated on 20 October 2026 and sourced from 120 user searches.

Explore Downtown, Zermatt

Hotel Excelsior is located at Hofmattstrasse 38 in the Downtown neighbourhood of Zermatt. Popular landmark data was lasted updated on 20 October 2026.

Most Popular Landmarks

Car Hires

Closest Airports

FAQs when booking at Hotel Excelsior

Is Hotel Excelsior considered pet-friendly?

What is the Hotel Excelsior phone number?

Does Hotel Excelsior have Wi-Fi available?

What is the check-out time at Hotel Excelsior?

How much does it cost to stay at Hotel Excelsior, Zermatt?

Is there a restaurant at Hotel Excelsior?

Does Hotel Excelsior have a laundry service?

Does Hotel Excelsior have free breakfast?

What is the cheapest month to stay at Hotel Excelsior?

In what area of Zermatt is Hotel Excelsior located?

Are there any other Impala hotels in Zermatt?

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