Location was really near the Shin-osaka station you can literally see it once arriving at the station. A great place to stay if you plan to travel around with the bullet train. Staff were very friendly and accommodating. They always greeted us with a smile. They felt like family by the end of our stay. Room is a little bit small but has everything you need for a comfortable stay. Bed and pillows are also extremely comfortable. The view from my room toward the east is absolutely gorgeous. The space in the bathroom is too tight. Amazing that they can squeeze the bathtub, sink and toilet into such small area. The breakfast is extraordinary. WiFi is good although not available in the restaurant section during my stay.