Check in was proficient and the staff are exceptionally neighborly, they indeed called up a few places for us that required phone reservations. The room was extraordinary. Compared to the other hotels we have remained at in Japan, the rooms are much greater than most others. Our room was light and breezy with a good-size bed, four pillows and all the amenities we might require. Rooms were cleaned to an awesome standard, and our room was in fabulous condition and looked new and modern. Transport links are right on the doorstep, including a stop-off for the airport limousine bus.