Hotel Xcaret Mexico

Hotel
5 stars
Carr. Chetumal - Puerto Juarez Km. 282, 77710, Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
+52 984 159 1600
8.6
Excellent
based on 2111 reviews
2,111 verified ratings
Wed 22/7
-
Thu 23/7
2 guests, 1 room
Deals from
$895
/Cheapest rate per night
Provider
Nightly total
$895
$1,036
$1,064
42 more Hotel Xcaret Mexico deals
42 more Hotel Xcaret Mexico deals
Pool
Other
Outdoor view
Building
Pool
Pool
Pool
Other
Restaurant
Living room
Other
Pool
Outdoor view
Pool
Lounge
Outdoor view
Restaurant
Lobby
Bar
Other
Pool
Outdoor view
Dining room
Bar
Pool
Pool
Restaurant
Beach
Pool
Balcony
Beach
Pool
Dining room
Photos of Hotel Xcaret Mexico
View a collection of 33 photos showcasing the rooms, amenities, and facilities of Hotel Xcaret Mexico to help you visualise your stay. Photos for this property were last updated on 15 July 2026.
Rooms
About
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FAQ

Best deals for Hotel Xcaret Mexico

Explore the most appealing deals available for Hotel Xcaret Mexico, ensuring you get the best value for your stay. Properties were last updated on 15 July 2026.
Wed 22/7
-
Thu 23/7
Superior room
bed type unknown
$1,684
nightly with fees
bed type unknown
$1,684
nightly with fees
1 double bed
$1,766
nightly with fees
Deluxe room
bed type unknown
$2,468
nightly with fees
bed type unknown
$2,673
nightly with fees
Luxury Room
bed type unknown
$1,957
nightly with fees
bed type unknown
$1,981
nightly with fees
bed type unknown
$2,029
nightly with fees
Standard Room
bed type unknown
$895
nightly with fees
bed type unknown
$1,154
nightly with fees
bed type unknown
$1,195
nightly with fees
Double room
bed type unknown
$1,036
nightly with fees
bed type unknown
$1,101
nightly with fees
bed type unknown
$1,349
nightly with fees
Queen room
2 queen beds
$1,064
nightly with fees
2 queen beds
$1,146
nightly with fees
2 queen beds
$1,148
nightly with fees
King room
1 king bed
$1,950
nightly with fees
bed type unknown
$2,315
nightly with fees
bed type unknown
$2,319
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Best priceguarantee

Hotel Xcaret Mexico Information

Discover essential information, amenities, and features of Hotel Xcaret Mexico, providing insights into what to expect during your stay. Information on this property was last updated on 15 July 2026.
Set in a prime location of Los Dos Compadres, Hotel Xcaret All Tours & Park Included / Adults On puts everything the city has to offer just outside your doorstep. The property offers guests a range of...

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 159 1600

Perks and amenities at Hotel Xcaret Mexico

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Hotel Xcaret Mexico
  • Private beach
  • Adults only
  • Outdoor pool
  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Things to do

  • Gift shop
  • Bicycle hire
  • Board games/puzzles
  • Game room
  • Golf
  • Canoeing
  • Cycling
  • Darts
  • Bingo
  • Evening entertainment
  • Beauty salon
  • Mini-golf
  • Table tennis
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Shopping

Accessibility and suitability

  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Adults only
  • Lift
  • Accessible parking
  • Allergy-free room
  • Toilet with grab rails
  • Upper floors accessible by lift

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap

Bathroom

  • Hairdryer
  • Open-air bath
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush

Family friendly

  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Pushchairs
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Babysitting/child care services (surcharge)
  • Playground
  • Baby safety gates

Pool and spa

  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Steam room
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Coffee machine
  • Vending machine (snacks)
  • Dining area

General

  • Garden view
  • Storage available
  • River view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Telephone
  • Tile/marble floor

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Carbon monoxide detector
  • Safe

Parking and transportation

  • Free airport shuttle
  • Free parking
  • Private parking
  • Shuttle service (free)
  • Valet parking

Outdoor

  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Balcony

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Streaming service
  • Shared lounge/TV area
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Fitness

  • Aerobics
  • Fitness classes
  • Fitness centre
  • Tennis

Workspace

  • Fax
  • Laptop safe
  • Desk

Reviews for Hotel Xcaret Mexico

Read firsthand reviews and testimonials from guests who have stayed at Hotel Xcaret Mexico, providing insights into their experiences. Travellers have left 2,111 reviews of Hotel Xcaret Mexico to date. Review data was last updated on 15 July 2026.
8.6
Very good
2111 verified ratings
Wonderful
1650
Very good
159
Good
107
Okay
45
Fair
46
Mediocre
24
Poor
80
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10
Wonderful
Anonymous, Mar 2019
absolutely brilliant!!!

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Hotel Xcaret Arte - Adults Only
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La Hacienda Hotel, at Xcaret
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Explore Playa del Carmen

Hotel Xcaret Mexico is located at Carr. Chetumal - Puerto Juarez Km. 282 in the neighbourhood of Playa del Carmen. Popular landmark data was lasted updated on 15 July 2026.
Hotel Xcaret Mexico location: Carr. Chetumal - Puerto Juarez Km. 282

Most Popular Landmarks

  • Xcaret Park0.6 km
  • Xcaret Archaeological Site0.7 km
  • Xcaret Spa0.8 km
  • Terminal marítima Punta Venado2 km
  • Underwater Technical World3.5 km
  • Playacar Golf Club4.2 km
  • The Reef Marina4.4 km
  • Aviario Xaman Ha5.2 km
  • Terminal Marítima de Playa del Carmen5.8 km
  • Albertos SCUBA6.1 km
  • Parque 28 de julio6.4 km
  • La Fe7.2 km

FAQs when booking at Hotel Xcaret Mexico

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Hotel Xcaret Mexico. FAQs were last updated on 15 July 2026.

  • How close is Hotel Xcaret Mexico to the nearest airport, Cozumel Intl Airport?

    With no traffic, the 33.3 km drive between Hotel Xcaret Mexico and Cozumel Intl Airport (the nearest airport) will generally only take about 0h 25m. If you’re staying in a metropolitan area, you may see your drive time increase due to busy roads.

  • Is Hotel Xcaret Mexico considered pet-friendly?

    Hotel Xcaret Mexico is pet-friendly. Feel free to bring your household pet if you’re staying at Hotel Xcaret Mexico.

  • Is there a pool at Hotel Xcaret Mexico?

    Yes, Hotel Xcaret Mexico has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • How close is Hotel Xcaret Mexico from the Playa del Carmen city centre?

    Hotel Xcaret Mexico is just 4.2 km away from the centre of Playacar, Playa del Carmen. From Hotel Xcaret Mexico you can easily get to other popular landmarks such as Parroquia de Nuestra Señora del Carmen.

  • What is the Hotel Xcaret Mexico phone number?

    You can reach the front desk of Hotel Xcaret Mexico at +52 984 159 1600.

  • Does Hotel Xcaret Mexico have Wi-Fi available?

    Yes, Hotel Xcaret Mexico has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Hotel Xcaret Mexico?

    Yes, Hotel Xcaret Mexico has a fitness centre available to guests throughout their stay.

  • What is the check-out time at Hotel Xcaret Mexico?

    The standard check-out time at Hotel Xcaret Mexico is 12:00. Guests can usually check-in from 15:00. Special arrangements may be available if discussed with the front desk.

  • How much does it cost to stay at Hotel Xcaret Mexico, Playa del Carmen?

    Prices at Hotel Xcaret Mexico will vary depending on when you plan to stay and what room type you require. The average nightly room price recently has been $1,574, though some users have found rates as low as $1,028. To see prices for your dates, enter them in the form above.

  • Is there a restaurant at Hotel Xcaret Mexico?

    There is an on-site restaurant - contact Hotel Xcaret Mexico for opening and last order times. For drinks at the accommodation, there is a bar available.

  • Does Hotel Xcaret Mexico have a laundry service?

    If you need to have clothes washed during your stay, you can take advantage of the laundry facilities and service at Hotel Xcaret Mexico. There are irons (and ironing boards) at the property too.

  • Does Hotel Xcaret Mexico offer accessible rooms?

    Yes, Hotel Xcaret Mexico provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Hotel Xcaret Mexico?

    For the best chance to save money on your Hotel Xcaret Mexico reservation, consider staying in April, when prices are typically at their lowest ($135).

  • Are there any other Preferred hotels in Playa del Carmen?

    In total, there are 7 locations in Playa del Carmen. The most popular Preferred property in Playa del Carmen is Hotel Xcaret Mexico.

  • What is the cheapest day to check into Hotel Xcaret Mexico?

    Consider checking into Hotel Xcaret Mexico on Monday, when the nightly price is typically at its lowest (average nightly rate of $1,018).

See more FAQs

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