Palace Hotel, a Luxury Collection Hotel, San Francisco
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Palace Hotel, a Luxury Collection Hotel, San Francisco Hotel

2 New Montgomery Street 2 New Montgomery Street, San Francisco, CA 94105, United States Show Map | Official Site

Excellent from 4,115 reviews
"Friendly service", "Stylish hotel"
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About Palace Hotel, a Luxury Collection Hotel, San Francisco

Palace Hotel a Luxury Collection Hotel San Francisco offers luxury accommodation in San Francisco and is a short walk from Transbay Terminal. It also provides a Jacuzzi, an indoor pool and a sauna.

This deluxe 5-star hotel offers a range of high quality facilities, such as a limousine service. For a quick and effortless arrival and departure experience, guests can take advantage of the express check-in kiosk. Guests can also admire city views from the gym.

Each elegant room at Palace Hotel a Luxury Collection Hotel San Francisco comes with cable/satellite channels and a mini bar, and the bathrooms feature hair dryers and bathrobes. They provide movies-on-demand, a flat-screen TV and a seating area.

During their stay at the hotel, guests can dine at Garden Court and relax with a drink at Pied Piper. Room service is provided 24 hours a day, and a large variety of dining options can also be found nearby.

The hotel is ideally situated for discovering San Francisco with Union Square Plaza, Moscone Center and the San Francisco Museum of Modern Art within walking distance. The Society of California Pioneers and Transamerica Pyramid are a short walk away.

Friendly service
Stylish hotel
Nice building
Pleasant entrance area
4,115 guest reviews

Hotel Features


Fitness centre


Pets allowed on request. Charges may apply.


Babysitting/child care services (surcharge), A/V equipment hire, Business centre, Car hire, Concierge service, Currency exchange on-site, Meeting/Banquet facilities, Airport shuttle (surcharge), Wedding services


Disabled access, ATM on-site, Cribs available, Gift shop, Room service, Hot tub, Indoor pool, No smoking, Restaurant, Bar/Lounge, Express check out, Cable or satellite TV, Air-conditioned, 24-hour front desk, Safe, Hairdryer, Refrigerator, Linens, Lift, Accessible by lift, EV charging station, Minibar


Wi-Fi (surcharge), Internet (surcharge)


From 04:00 pm


Prior to 12:00 pm

Palace Hotel, a Luxury Collection Hotel, San Francisco reviews

Palace Hotel, a Luxury Collection Hotel, San Francisco
from 4,115 reviews

Rating summary

  • Vibe 9.1
  • Location 9.0
  • Amenities 8.7
  • Pool 7.8
  • Service 7.6
  • Breakfast 7.6
  • Room 7.3
  • Comfort 6.2
  • WiFi 4.5

Who stays here?

  • Couples most popular!
  • Business
  • Business
  • Solo

Top comments from All travellers

  • Friendly service
  • Stylish hotel
  • Nice building
  • Pleasant entrance area

Recent reviews of Palace Hotel, a Luxury Collection Hotel, San Francisco

  • Christa M. M

    May 2018

    I stayed at the Palace Hotel for the last two nights of my four night trip to San Francisco. The Financial District location is excellent, with the Montgomery Street BART/Muni station right on the corner. I reserved the lowest category of room (Superior), which was still a good size, but just overlooked the windows of other rooms. As a historic hotel, the room layout is different than expected. You walk directly into the bedroom area, with a spacious bathroom off to the side. The evening turn-down service was a nice surprise, with chocolates and a bottle of water left on the nightstand. The charming decor was a great blend of old and modern features. Definitely eat breakfast at the Garden Court once during your stay. It is a very impressive room and the buffet has an extensive selection. The indoor pool was quite large and very popular with families. Their fitness center was also well above average. I would definitely return!

  • Aileen L

    Apr 2018

    I stayed for 3 nights. Arrived conveniently by BART from the airport, the Powell street stop is just outside the hotel. Grand foyer, smooth check-in. My room was in the 6th floor with views of Market Street. I had no noise from the street apart from the occasional emergency vehicle siren. The air conditioning was adjustable for my comfort. The bed and pillows were divinely cushy. The bathroom was well appointed, with luxury toiletries, and a gimmicky toilet seat that was heated and pulsates, nice touch. The water pressure and temperature was perfect. My only complaint is there was no bathrobe. On the day I arrived, I has some bad news that caused me to hibernate under my duvet and cry and feel sorry for myself, and when as an aside I mentioned this to Scott at the Front desk, he did something that brought tears to my eyes. I went out and came back to a bottle of sparkling wine, chocolate dipped strawberries and a handwritten card, thanks Scott for going over and above the call of duty. Jenny at the Concierge was also really kind to me and gave me lots of suggestions of things to do off the beaten track. Breakfast was yummy and the servers were very attentive. Room service was prompt, the club sandwich and fries was very average, but the cheesecake was very moreish. The hotel is perfectly located for experiencing San Francisco. I had a lovely time and would highly recommend the Palace to my friends and family! Keep up the good work!

  • Colby

    Mar 2018

    Really nice.