The staff were so neighborly and accommodating. The room was astonishingly huge and the views of the lodging are gorgeous overlooking stunning gardens with 2 beautiful pools. Breakfast was new and a great start to the day. Bed was comfy, full size tub was a pleasant touch and the whole place was well brightened and kept up. The hotel was faultless. It's located as it were 10 minutes from the hustle and bustle of Ubud, a home of art and cultural. The hotel also so a complimentary shuttle to and from Ubud city center which was very helpful.