Resort

Sandos Caracol Nature Resort & Water Park

4 stars
7.7
Good
based on 2080 reviews
2,080 verified ratings
Carretera Cancún Chetumal Km. 295, 77710, Playa del Carmen, Quintana Roo, Mexico
Carretera Cancún Chetumal Km. 295, Playa del Carmen, Quintana Roo
+52 984 873 4444
Sat 26/9
-
Sun 27/9
2 guests, 1 room
Deals from
$227
/Cheapest rate per night
Provider
Nightly total
$227
$227
$231
45 more Sandos Caracol Nature Resort & Water Park deals
45 more Sandos Caracol Nature Resort & Water Park deals
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Best deals for Sandos Caracol Nature Resort & Water Park

Sat 26/9
-
Sun 27/9
Deluxe room
bed type unknown
$343
nightly with fees
bed type unknown
$358
nightly with fees
bed type unknown
$401
nightly with fees
Superior room
bed type unknown
$227
nightly with fees
bed type unknown
$227
nightly with fees
1 twin bed
$231
nightly with fees
King room
bed type unknown
$462
nightly with fees
Standard Room
bed type unknown
$272
nightly with fees
bed type unknown
$283
nightly with fees
bed type unknown
$338
nightly with fees
Double room
bed type unknown
$285
nightly with fees
bed type unknown
$327
nightly with fees
bed type unknown
$438
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Sandos Caracol Nature Resort & Water Park Information

This property is located on the beachfront. Featuring a spa, 9 restaurants and 2 outdoor pools and an water park with 29 water slides for kids and adults, Sandos Caracol Nature Resort & Water Park All...

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 873 4444
Licence number: 008-007-006283/2025

Perks and amenities at Sandos Caracol Nature Resort & Water Park

  • Private beach
  • Water sport facilities (on site)
  • Snorkelling
  • Outdoor pool
  • Water slide
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Bicycle hire

General

  • ATM on-site
  • Family rooms
  • Fan
  • Cribs available
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Room service
  • Hot tub
  • Child pool
  • Outdoor pool
  • Kids meals
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Express check-out
  • Hairdryer
  • Cable or satellite TV
  • Air-conditioned
  • Outdoor furniture
  • Food can be delivered to guest accommodation
  • Plunge pool
  • Free parking
  • Pool towels
  • Pool with a view
  • Private beach
  • Bathrobe
  • Private bathroom
  • Garden
  • 24-hour front desk
  • Designated smoking area
  • Steam room
  • Storage available
  • Private parking
  • Private pool
  • Terrace/Patio
  • Disabled access
  • Beach chairs
  • Beach towels
  • Towels
  • Safety deposit box
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Pool bar
  • Shower
  • Iron and ironing board
  • Accessible parking
  • Slippers
  • First-aid kit
  • Additional bathroom
  • Snack bar
  • Socket near the bed
  • Additional toilet
  • Sofa
  • Solarium
  • Balcony
  • Body soap
  • Tea/coffee maker
  • Telephone
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • Dustbins
  • Coffee machine
  • TV
  • Conditioner
  • Desk
  • Walk-in shower
  • Water slide

Activities

  • Eco tourism
  • Beach access
  • Bicycle hire
  • Board games/puzzles
  • Game room
  • Golf
  • Scuba diving
  • Snorkelling
  • Evening entertainment
  • Fitness classes
  • Fitness centre
  • Tennis
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Table tennis
  • Playground
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing
  • Hiking
  • Massage
  • Yoga
  • Shopping

Services

  • Babysitting or child care
  • Business centre
  • Car hire
  • Daily housekeeping
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Laundry service
  • Meeting/Banquet facilities
  • Tour desk
  • Spa
  • Beauty salon
  • 24-hour security
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
Show all 116 amenities

Reviews for Sandos Caracol Nature Resort & Water Park

7.7
Good2,080 verified ratings
Pros +
  • Also too many long lines for everything (in 4 reviews)
  • I booked a Signature eco Superior room at Sandos for 5 nights. (in 4 reviews)
  • Shows and live music very entertaining. (in 9 reviews)
Cons -
  • "Long lines with everything, poor food" (in 4 reviews)
  • Not worth the money! (in 6 reviews)
  • "Everyone in my family, aside from the children, lost weight after the vacation." (in 5 reviews)
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

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FAQs when booking at Sandos Caracol Nature Resort & Water Park

  • How close is Sandos Caracol Nature Resort & Water Park to the nearest airport, Cozumel Intl Airport?

    The distance between the closest airport, Cozumel Intl Airport, and Sandos Caracol Nature Resort & Water Park is 31.6 km and the expected drive time is about 0h 24m. Your drive time between the two can vary based on the time of day and traffic trends of the area.

  • Is there a pool at Sandos Caracol Nature Resort & Water Park?

    Yes. Many people visiting Playa del Carmen look for a hotel with a pool. Sandos Caracol Nature Resort & Water Park has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regard to pool usage.

  • How close is Sandos Caracol Nature Resort & Water Park from the Playa del Carmen city centre?

    Sandos Caracol Nature Resort & Water Park is 4.7 km away from the centre of Gonzalo Guerrero, Playa del Carmen. Consider visiting Parroquia de Nuestra Señora del Carmen, a popular landmark that can be accessed from Sandos Caracol Nature Resort & Water Park by various forms of transportation.

  • What is the Sandos Caracol Nature Resort & Water Park phone number?

    For assistance regarding your reservation at Sandos Caracol Nature Resort & Water Park please call +52 984 873 4444.

  • Does Sandos Caracol Nature Resort & Water Park have Wi-Fi available?

    Yes, Sandos Caracol Nature Resort & Water Park has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Sandos Caracol Nature Resort & Water Park?

    Yes, Sandos Caracol Nature Resort & Water Park has a fitness centre available to guests throughout their stay.

  • What is the check-out time at Sandos Caracol Nature Resort & Water Park?

    Sandos Caracol Nature Resort & Water Park has a normal check-in time of after 15:00, and check-out time of before 12:00.

  • How much does it cost to stay at Sandos Caracol Nature Resort & Water Park, Playa del Carmen?

    $178 per night is the best price found recently for a room at Sandos Caracol Nature Resort & Water Park, with average deals around $263 per night. Enter your dates in the form above to see current prices.

  • Is there a restaurant at Sandos Caracol Nature Resort & Water Park?

    Sandos Caracol Nature Resort & Water Park does have a restaurant. The resort also has a bar.

  • Does Sandos Caracol Nature Resort & Water Park have a laundry service?

    Yes, there is a hotel laundry service for guests at Sandos Caracol Nature Resort & Water Park. Guests also have access to an iron and an ironing board during their stay - either in the room, or by asking the front desk.

  • Does Sandos Caracol Nature Resort & Water Park offer accessible rooms?

    Yes, Sandos Caracol Nature Resort & Water Park provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Sandos Caracol Nature Resort & Water Park?

    For the best chance to save money on your Sandos Caracol Nature Resort & Water Park reservation, consider staying in October, when prices are typically at their lowest ($368).

See more FAQs

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