Sandos Caracol Nature Resort & Water Park

Resort
4 stars
Carretera Cancún Chetumal Km. 295, 77710, Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
+52 984 873 4444
7.4
Good
based on 2060 reviews
2,060 verified ratings
Tue 28/4
-
Wed 29/4
1 room, 2 guests
Deals from
$211
/Cheapest rate per night
Provider
Nightly total
$211
$226
$235
Lobby
Other
Other
Other
Buffet
Other
Other
Other
Other
Other
Other
Other
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Other
Other
Other
Other
Other
Other
Outdoor view
Other
Other
Other
Gym
Other
Other
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Photos of Sandos Caracol Nature Resort & Water Park
View a collection of 30 photos showcasing the rooms, amenities, and facilities of Sandos Caracol Nature Resort & Water Park to help you visualise your stay. Photos for this property were last updated on 21 April 2026.
Rooms
About
Reviews
Similar hotels
Location
FAQ

Best deals for Sandos Caracol Nature Resort & Water Park

Explore the most appealing deals available for Sandos Caracol Nature Resort & Water Park, ensuring you get the best value for your stay. Properties were last updated on 21 April 2026.
Tue 28/4
-
Wed 29/4
King room
King room
No inclusions
bed type unknown
$460
nightly with VAT
Superior room
Superior room
No inclusions
1 twin bed
$211
nightly with VAT
Superior room
No inclusions
bed type unknown
$226
nightly with VAT
Superior room
No inclusions
bed type unknown
$235
nightly with VAT
Double room
Double room
No inclusions
bed type unknown
$285
nightly with VAT
Double room
No inclusions
bed type unknown
$326
nightly with VAT
Double room
No inclusions
1 twin bed
$481
nightly with VAT
Standard Room
Standard Room
No inclusions
bed type unknown
$361
nightly with VAT
Standard Room
No inclusions
bed type unknown
$382
nightly with VAT
Standard Room
No inclusions
bed type unknown
$462
nightly with VAT
Deluxe room
Deluxe room
No inclusions
1 twin bed
$312
nightly with VAT
Deluxe room
No inclusions
bed type unknown
$329
nightly with VAT
Deluxe room
No inclusions
bed type unknown
$367
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Best priceguarantee

Sandos Caracol Nature Resort & Water Park Information

Discover essential information, amenities, and features of Sandos Caracol Nature Resort & Water Park, providing insights into what to expect during your stay. Information on this property was last updated on 21 April 2026.
Sandos Caracol Eco Resort & Water Park is a fantastic resort which is a perfect blend of fresh luxury and eco-friendly design and facilities. Here, style and substance exist in perfect balance. The ho...

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 873 4444

Perks and amenities at Sandos Caracol Nature Resort & Water Park

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Sandos Caracol Nature Resort & Water Park
  • Private beach
  • Snorkelling
  • Water slide
  • Fitness centre
  • Restaurant
  • Room service
  • Bicycle hire
  • Tennis
  • Coffee machine
  • Business centre

General

  • ATM on-site
  • Beach towels
  • Fan
  • Gift shop
  • Laundry facilities
  • Lift
  • Minibar
  • Free toiletries
  • Room service
  • Iron and ironing board
  • Hot tub
  • Child pool
  • Balcony
  • Restaurant
  • Express check-out
  • Hairdryer
  • Cable or satellite TV
  • Air-conditioned
  • Safe
  • Sauna
  • Coffee machine
  • Desk
  • Private beach
  • Garden
  • 24-hour front desk
  • Designated smoking area
  • Steam room
  • Storage available
  • Water slide

Activities

  • Hiking
  • Eco tourism
  • Bicycle hire
  • Scuba diving
  • Snorkelling
  • Fitness classes
  • Fitness centre
  • Tennis
  • Playground
  • Shopping
  • Pool table
  • Windsurfing

Services

  • Babysitting or child care
  • Business centre
  • Daily housekeeping
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Spa
  • Beauty salon
  • Airport shuttle
Show all 50 amenities

Reviews for Sandos Caracol Nature Resort & Water Park

Read firsthand reviews and testimonials from guests who have stayed at Sandos Caracol Nature Resort & Water Park, providing insights into their experiences. Travellers have left 2,060 reviews of Sandos Caracol Nature Resort & Water Park to date. Review data was last updated on 21 April 2026.
7.4
Good2,060 verified ratings
7.3Families
7.6Couples
6.8Solo
6.8Friends
Pros +
  • Also too many long lines for everything (in 4 reviews)
  • I booked a Signature eco Superior room at Sandos for 5 nights. (in 4 reviews)
  • Shows and live music very entertaining. (in 9 reviews)
Cons -
  • "Long lines with everything, poor food" (in 4 reviews)
  • Not worth the money! (in 6 reviews)
  • "Everyone in my family, aside from the children, lost weight after the vacation." (in 5 reviews)
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

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These are the closest hotels within a 0.6 km proximity to Sandos Caracol Nature Resort & Water Park. These hotels have an average nightly rate of $367 vs. $275 for Sandos Caracol Nature Resort & Water Park. Data was last updated on 21 April 2026.
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Explore Playa del Carmen

Sandos Caracol Nature Resort & Water Park is located at Carretera Cancún Chetumal Km. 295 in the neighbourhood of Playa del Carmen. Popular landmark data was lasted updated on 21 April 2026.

Most Popular Landmarks

El Camaleón Mayakoba Golf Club

6 mins drive

4.3 km

Guadalupe Church

8 mins drive

6.3 km

Parque Natural Tres Ríos

9 mins drive

7.6 km

Playa Maroma

18 mins drive

14.2 km

Playa Paraíso

15 mins drive

16.2 km

El Camaleón Mayakoba Golf Club

6 mins drive

4.3 km

Guadalupe Church

8 mins drive

6.3 km

Parque Natural Tres Ríos

9 mins drive

7.6 km

Playa Maroma

18 mins drive

14.2 km

Playa Paraíso

15 mins drive

16.2 km

Car Hires

$30 daily average

Car hire in Playa del Carmen

Closest Airports

Flights to Playa del Carmen

FAQs when booking at Sandos Caracol Nature Resort & Water Park

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Sandos Caracol Nature Resort & Water Park. FAQs were last updated on 21 April 2026.

  • Is pricing at Sandos Caracol Nature Resort & Water Park comparable to 4 star hotels in Playa del Carmen?

    Hotels in Playa del Carmen that are rated 4 stars generally cost $580/night, but on average, Sandos Caracol Nature Resort & Water Park is available for 33% less than the average rate in the area. You can usually enjoy a stay at Sandos Caracol Nature Resort & Water Park for $392/night. This is a great deal for HotelsCombined users planning to visit Playa del Carmen.

  • How close is Sandos Caracol Nature Resort & Water Park to the nearest airport, Cozumel Airport?

    The distance between the closest airport, Cozumel Airport, and Sandos Caracol Nature Resort & Water Park is 31.6 km and the expected drive time is about 0h 24m. Your drive time between the two can vary based on the time of day and traffic trends of the area.

  • How close is Sandos Caracol Nature Resort & Water Park from the Playa del Carmen city centre?

    Sandos Caracol Nature Resort & Water Park is 4.7 km away from the centre of Gonzalo Guerrero, Playa del Carmen. Consider visiting Parroquia de Nuestra Señora del Carmen, a popular landmark that can be accessed from Sandos Caracol Nature Resort & Water Park by various forms of transportation.

  • What is the Sandos Caracol Nature Resort & Water Park phone number?

    For assistance regarding your reservation at Sandos Caracol Nature Resort & Water Park please call +52 984 873 4444.

  • Does Sandos Caracol Nature Resort & Water Park have Wi-Fi available?

    Yes, Sandos Caracol Nature Resort & Water Park has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Sandos Caracol Nature Resort & Water Park?

    Yes, Sandos Caracol Nature Resort & Water Park has a fitness centre available to guests throughout their stay.

  • What is the check-out time at Sandos Caracol Nature Resort & Water Park?

    Sandos Caracol Nature Resort & Water Park has a normal check-in time of after 15:00, and check-out time of before 12:00.

  • How much does it cost to stay at Sandos Caracol Nature Resort & Water Park, Playa del Carmen?

    $217 per night is the best price found recently for a room at Sandos Caracol Nature Resort & Water Park, with average deals around $392 per night. Enter your dates in the form above to see current prices.

  • Is there a restaurant at Sandos Caracol Nature Resort & Water Park?

    Sandos Caracol Nature Resort & Water Park does have a restaurant.

  • Does Sandos Caracol Nature Resort & Water Park have a laundry service?

    Yes, there is a hotel laundry service for guests at Sandos Caracol Nature Resort & Water Park. Guests also have access to an iron and an ironing board during their stay - either in the room, or by asking the front desk.

  • What is the cheapest month to stay at Sandos Caracol Nature Resort & Water Park?

    For the best chance to save money on your Sandos Caracol Nature Resort & Water Park reservation, consider staying in September, when prices are typically at their lowest ($169).

See more FAQs

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