Shangri-La Hangzhou - The back garden of West Lake

Shangri-La Hangzhou - The back garden of West Lake

Hotel
5 stars 

78 Beishan Road, Hangzhou, China

Good619 verified ratings
7.8

$168

Cheapest rate

rate per night

1 room, 2 guests
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Best deals for Shangri-La Hangzhou - The back garden of West Lake

Explore the most appealing deals available for Shangri-La Hangzhou - The back garden of West Lake, ensuring you get the best value for your stay. Properties were last updated on 21 January 2026.
Wed 28/1
Thu 29/1
Superior room
bed type unknown
$168
nightly with VAT
bed type unknown
$173
nightly with VAT
bed type unknown
$180
nightly with VAT
King room
1 king bed
$165
nightly with VAT
1 king bed
$165
nightly with VAT
bed type unknown
$184
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
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Shangri-La Hangzhou - The back garden of West Lake Information

Discover essential information, amenities, and features of Shangri-La Hangzhou - The back garden of West Lake, providing insights into what to expect during your stay. Information on this property was last updated on 21 January 2026.
Standing on the beautiful shore of Hangzhou's West Lake, the luxurious Shangri-La Hotel occupies 40 acres of rolling hills and lush greenery. It offers 3 dining options. The hotel is covered with 5G n...

Good to know

Check-in time14:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+86 571 8797 7951

Perks and amenities at Shangri-La Hangzhou - The back garden of West Lake

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Shangri-La Hangzhou - The back garden of West Lake
  • Fitness centre
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Free parking
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV

General

  • Window
  • Wine glasses
  • ATM on-site
  • Electric kettle
  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Executive lounge access
  • Family rooms
  • Cribs available
  • Feather pillow
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Fruits
  • Garden view
  • Room service
  • Smoke alarms
  • Heating
  • Higher-level toilet
  • Hypoallergenic pillow
  • Inner courtyard view
  • Hot tub
  • Interconnected room(s) available
  • Key card access
  • CCTV in common areas
  • CCTV outside property
  • No smoking
  • Kid-friendly buffet
  • Lake view
  • Restaurant
  • Laptop safe
  • Express check-out
  • Hairdryer
  • Lockers
  • Lower bathroom sink
  • Lowered sink
  • Cable or satellite TV
  • Mountain view
  • Air-conditioned
  • Non-feather pillow
  • Pyjamas
  • Trouser press
  • Food can be delivered to guest accommodation
  • Free parking
  • Pool towels
  • Bathrobe
  • Private bathroom
  • Garden
  • Private check-in/check-out
  • 24-hour front desk
  • Designated smoking area
  • Smoking rooms available
  • Storage available
  • Private parking
  • Quiet street view
  • Terrace/Patio
  • Disabled access
  • Roll-in shower
  • Towels
  • Safety deposit box
  • EV charging station
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Shower
  • Iron and ironing board
  • Shower cap
  • Accessible by lift
  • Adapted bath
  • Adapter
  • Slippers
  • First-aid kit
  • Snack bar
  • Socket near the bed
  • Sofa
  • Alarm clock
  • Balcony
  • Soundproof rooms
  • Bathtub
  • Soundproofing
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Carpeted
  • Refrigerator
  • Toilet
  • Toilet paper
  • Toilet with grab rails
  • Safe
  • Sauna
  • Toothbrush
  • City view
  • Towels/sheets (extra fee)
  • Cleaning products
  • Dustbins
  • TV
  • Upper floors accessible by lift
  • Conditioner
  • Desk
  • Dining area
  • Dining table
  • Walk-in shower
  • Wardrobe or closet
  • Drying rack for clothing

Activities

  • Bicycle hire
  • Board games/puzzles
  • Cycling
  • Fitness centre
  • Kids' outdoor play equipment
  • Pay-per-view channels

Services

  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Grocery deliveries
  • Laundry service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Tour desk
  • Spa
  • 24-hour security
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
Show all 133 amenities

Reviews for Shangri-La Hangzhou - The back garden of West Lake

Read firsthand reviews and testimonials from guests who have stayed at Shangri-La Hangzhou - The back garden of West Lake, providing insights into their experiences. Travellers have left 619 reviews of Shangri-La Hangzhou - The back garden of West Lake to date. Review data was last updated on 21 January 2026.
7.8
Good619 verified ratings
Pros +
  • "Lou Wai Lou is a good restaurant ,located close to the hotel" (in 1 review)
  • They have a West Wing and and East Wing. (in 2 reviews)
  • The gym equipments need update. (in 1 review)
Cons -
  • Rooms were old and smelled musty. (in 19 reviews)
  • "Generally the hotel is clean, but needed some updates of inventory." (in 1 review)
  • "Room Very old and smelly, and staffs not professional, not worth its price." (in 1 review)
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Photos of Shangri-La Hangzhou - The back garden of West Lake

View a collection of 31 photos showcasing the rooms, amenities, and facilities of Shangri-La Hangzhou - The back garden of West Lake to help you visualise your stay. Photos for this property were last updated on 21 January 2026.

Hotels similar to Shangri-La Hangzhou - The back garden of West Lake

Discover other properties in Hangzhou that offer a similar experience and ambience to Shangri-La Hangzhou - The back garden of West Lake. In total, there are 5,146 hotels serving travellers in Shangri-La Hangzhou - The back garden of West Lake. Price data was last updated on 21 January 2026.

Explore City Centre, Hangzhou

Shangri-La Hangzhou - The back garden of West Lake is located at 78 Beishan Road in the City Centre neighbourhood of Hangzhou. Popular landmark data was lasted updated on 21 January 2026.

FAQs when booking at Shangri-La Hangzhou - The back garden of West Lake

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Shangri-La Hangzhou - The back garden of West Lake. FAQs were last updated on 21 January 2026.
  • Is pricing at Shangri-La Hangzhou - The back garden of West Lake comparable to 5 star hotels in Hangzhou?

    In Hangzhou, the average nightly rate for 5 stars hotels is $288. The expected nightly rate for Shangri-La Hangzhou - The back garden of West Lake is around $174; a price that is 40% cheaper than the city average. HotelsCombined considers Shangri-La Hangzhou - The back garden of West Lake to be a good deal if you’re looking to stay at a 5 stars hotel in Hangzhou.

  • What is the Shangri-La Hangzhou - The back garden of West Lake phone number?

    You can reach the front desk of Shangri-La Hangzhou - The back garden of West Lake at +86 571 8797 7951.

  • Does Shangri-La Hangzhou - The back garden of West Lake have Wi-Fi available?

    Yes, Shangri-La Hangzhou - The back garden of West Lake has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Shangri-La Hangzhou - The back garden of West Lake?

    Yes, there is a fitness centre open to guests staying at Shangri-La Hangzhou - The back garden of West Lake.

  • What is the check-out time at Shangri-La Hangzhou - The back garden of West Lake?

    The standard check-out time at Shangri-La Hangzhou - The back garden of West Lake is 12:00. Guests can usually check-in from 14:00. Special arrangements may be available if discussed with the front desk.

  • How much does it cost to stay at Shangri-La Hangzhou - The back garden of West Lake, Hangzhou?

    Prices at Shangri-La Hangzhou - The back garden of West Lake will vary depending on when you plan to stay and what room type you require. The average nightly room price recently has been $174, though some users have found rates as low as $120. To see prices for your dates, enter them in the form above.

  • Is there a restaurant at Shangri-La Hangzhou - The back garden of West Lake?

    There is an on-site restaurant - contact Shangri-La Hangzhou - The back garden of West Lake for opening and last order times.

  • Does Shangri-La Hangzhou - The back garden of West Lake have a laundry service?

    Shangri-La Hangzhou - The back garden of West Lake does have a laundry service. Contact the property for details. Guests can also use ironing facilities.

  • Does Shangri-La Hangzhou - The back garden of West Lake offer accessible rooms?

    Yes, Shangri-La Hangzhou - The back garden of West Lake provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Shangri-La Hangzhou - The back garden of West Lake?

    For the best chance to save money on your Shangri-La Hangzhou - The back garden of West Lake reservation, consider staying in September, when prices are typically at their lowest ($61).

  • In what area of Hangzhou is Shangri-La Hangzhou - The back garden of West Lake located?

    Shangri-La Hangzhou - The back garden of West Lake is located within the City Centre area of Hangzhou. Utilise the map on this page to understand where Shangri-La Hangzhou - The back garden of West Lake is in relation to the rest of Hangzhou.

  • Are there any other Shangri-La hotels in Hangzhou?

    In total, there are 2 locations in Hangzhou. The most popular Shangri-La property in Hangzhou is Shangri-La Hangzhou - The back garden of West Lake.

  • What is the cheapest day to check into Shangri-La Hangzhou - The back garden of West Lake?

    Consider checking into Shangri-La Hangzhou - The back garden of West Lake on Monday, when the nightly price is typically at its lowest (average nightly rate of $199).

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