The Reef 28

Hotel
5 stars
1 Ave. Norte y Calle 28 Norte, 77720, Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
+52 984 873 4120
8.1
Excellent
based on 2365 reviews
2,365 verified ratings
Wed 3/6
-
Thu 4/6
2 guests, 1 room
Deals from
$138
/Cheapest rate per night
Provider
Nightly total
$138
$154
$160
Balcony
Balcony
Other
Other
Other
Restaurant
Living room
Other
Other
Other
Other
Other
Other
Other
Beach
Spa
Other
Conference room
Other
Other
Bathroom
Other
Other
Other
Gym
Other
Other
Photos of The Reef 28
View a collection of 27 photos showcasing the rooms, amenities, and facilities of The Reef 28 to help you visualise your stay. Photos for this property were last updated on 27 May 2026.
Rooms
About
Reviews
Similar hotels
Location
FAQ

Best deals for The Reef 28

Explore the most appealing deals available for The Reef 28, ensuring you get the best value for your stay. Properties were last updated on 27 May 2026.
Wed 3/6
-
Thu 4/6
Luxury Room
bed type unknown
$316
nightly with fees
Deluxe room
2 queen beds
$138
nightly with fees
2 queen beds
$154
nightly with fees
bed type unknown
$163
nightly with fees
King room
bed type unknown
$191
nightly with fees
1 king bed
$341
nightly with fees
1 king bed
$806
nightly with fees
Double room
1 twin bed
$336
nightly with fees
Standard Room
bed type unknown
$160
nightly with fees
bed type unknown
$185
nightly with fees
bed type unknown
$200
nightly with fees
Queen room
2 queen beds
$285
nightly with fees
bed type unknown
$309
nightly with fees
2 queen beds
$409
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Best priceguarantee

The Reef 28 Information

Discover essential information, amenities, and features of The Reef 28, providing insights into what to expect during your stay. Information on this property was last updated on 27 May 2026.
3 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, an outdoor pool, 2 bars/lounges, an...

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 873 4120

Perks and amenities at The Reef 28

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at The Reef 28
  • Adults only
  • Snorkelling
  • Outdoor pool
  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Coffee machine
  • Valet parking

General

  • Fan
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Flat-screen TV
  • Free toiletries
  • Heated pool
  • Smoke alarms
  • Infinity pool
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Key card access
  • No smoking
  • Restaurant
  • Bar/Lounge
  • Hairdryer
  • Cable or satellite TV
  • Air-conditioned
  • Open-air bath
  • Free parking
  • Bathrobe
  • Private bathroom
  • 24-hour front desk
  • Designated smoking area
  • Private entrance
  • Steam room
  • Night club
  • Storage available
  • Private parking
  • Quiet street view
  • Radio
  • Terrace/Patio
  • Beach chairs
  • Rooftop pool
  • Beach towels
  • Towels
  • Safety deposit box
  • Adults only
  • Sea view
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Pool bar
  • Shower
  • Iron and ironing board
  • Shower cap
  • Accessible by lift
  • Accessible parking
  • Additional bathroom
  • Microwave
  • Snack bar
  • Additional toilet
  • Sofa
  • Alarm clock
  • Sofa bed
  • Balcony
  • Stovetop
  • Body soap
  • Bottle of water
  • Telephone
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • City view
  • Dustbins
  • Coffee machine
  • TV
  • Upper floors accessible by lift
  • Conditioner
  • Valet parking
  • Desk
  • Dining table
  • Wardrobe or closet

Activities

  • Eco tourism
  • Beach access
  • Board games/puzzles
  • Scuba diving
  • Diving
  • Snorkelling
  • Fitness centre
  • Streaming service
  • Table tennis
  • Pool table
  • Massage
  • Yoga

Services

  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Concierge service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Tour desk
  • Spa
  • 24-hour security
  • Shuttle service (additional charge)
Show all 99 amenities

Reviews for The Reef 28

Read firsthand reviews and testimonials from guests who have stayed at The Reef 28, providing insights into their experiences. Travellers have left 2,365 reviews of The Reef 28 to date. Review data was last updated on 27 May 2026.
8.1
Very Good2,365 verified ratings
Pros +
  • Paty in the Mexican restaurant was amazing! (in 23 reviews)
  • We had such a great stay here and definitely recommend the all inclusive package (in 4 reviews)
  • "Beautiful,well kept and spacious room" (in 25 reviews)
Cons -
  • One block away from the beach. (in 2 reviews)
  • Loud music and bad staff service. (in 4 reviews)
  • From the front desk to the servers! (in 6 reviews)
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

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Explore Gonzalo Guerrero, Playa del Carmen

The Reef 28 is located at 1 Ave. Norte y Calle 28 Norte in the Gonzalo Guerrero neighbourhood of Playa del Carmen. Popular landmark data was lasted updated on 27 May 2026.

Most Popular Landmarks

Parroquia de Nuestra Señora del Carmen

12 mins walk

1.0 km

Playa principal de Playa del Carmen

15 mins walk

1.2 km

Guadalupe Church

4 mins drive

2.3 km

Playa Maroma

22 mins drive

18.6 km

Playa Paraíso

19 mins drive

20.5 km

Parroquia de Nuestra Señora del Carmen

12 mins walk

1.0 km

Playa principal de Playa del Carmen

15 mins walk

1.2 km

Guadalupe Church

4 mins drive

2.3 km

Playa Maroma

22 mins drive

18.6 km

Playa Paraíso

19 mins drive

20.5 km

Car Hires

$30 daily average

Car hire in Playa del Carmen

Closest Airports

Flights to Playa del Carmen

  • How far is The Reef 28 from Parroquia de Nuestra Señora del Carmen?

    The Reef 28 is about 1 km from Parroquia de Nuestra Señora del Carmen, one of Playa del Carmen’s most popular landmarks.

FAQs when booking at The Reef 28

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at The Reef 28. FAQs were last updated on 27 May 2026.

  • How close is The Reef 28 to the nearest airport, Cozumel Intl Airport?

    With a distance of 30.7 km between The Reef 28 and the nearest airport, Cozumel Intl Airport, the drive typically takes about 0h 23m depending on traffic. Be sure to check traffic trends near the hotel and airport as some areas experience higher traffic than others and can increase your expected travel time.

  • Is there a pool at The Reef 28?

    Yes. HotelsCombined users travelling to Playa del Carmen often look for hotels with a pool available. Most hotels have pool hours, so be sure to ask the front desk at The Reef 28 for pool rules and guidelines.

  • What is the The Reef 28 phone number?

    For questions about The Reef 28 and your reservation, contact the front desk directly at +52 984 873 4120.

  • Does The Reef 28 have Wi-Fi available?

    Yes, The Reef 28 has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at The Reef 28?

    Yes, there is a fitness centre open to guests staying at The Reef 28.

  • What is the check-out time at The Reef 28?

    12:00. If you require a later check-out we advise discussing it with the front desk as soon as you’re able to. Check-in time is 15:00.

  • How much does it cost to stay at The Reef 28, Playa del Carmen?

    $141 per night is the best price found recently for a room at The Reef 28, with average deals around $209 per night. Enter your dates in the form above to see current prices.

  • Is there a restaurant at The Reef 28?

    Yes, there is a restaurant on-site at The Reef 28, Playa del Carmen. For drinks at the accommodation, there is a bar available.

  • Does The Reef 28 have a laundry service?

    There’s a laundry service at The Reef 28 that can be used by guests. No need to pack a travel iron either, as the accommodation can provide one.

  • What is the cheapest month to stay at The Reef 28?

    For the best chance to save money on your The Reef 28 reservation, consider staying in April, when prices are typically at their lowest ($138).

  • In what area of Playa del Carmen is The Reef 28 located?

    The Reef 28 is located within the Gonzalo Guerrero area of Playa del Carmen. Utilise the map on this page to understand where The Reef 28 is in relation to the rest of Playa del Carmen.

  • How far is The Reef 28 from Parroquia de Nuestra Señora del Carmen?

    The Reef 28 is about 1 km from Parroquia de Nuestra Señora del Carmen, one of Playa del Carmen’s most popular landmarks.

See more FAQs

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