The Reef 28

The Reef 28

Hotel
4 stars 

1 Ave. Norte y Calle 28 Norte, Playa del Carmen, Quintana Roo, Mexico

Excellent2,286 verified ratings
8.1

$158

Cheapest rate

rate per night

Best deals for The Reef 28

Explore the most appealing deals available for The Reef 28, ensuring you get the best value for your stay. Properties were last updated on 19 August 2025.
Tue 26/8
Wed 27/8
Double room
1 twin bed
2 queen beds
2 queen beds
Deluxe room
2 queen beds
2 queen beds
bed type unknown
Queen room
bed type unknown
bed type unknown
2 queen beds
Luxury Room
bed type unknown
King room
1 king bed
bed type unknown
1 king bed
Standard Room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Best priceguarantee

The Reef 28 Information

Discover essential information, amenities, and features of The Reef 28, providing insights into what to expect during your stay. Information on this property was last updated on 19 August 2025.
Adults-only hotel with 3 restaurants and 2 hot tubs 3 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provide...

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 873 4120

Perks and amenities at The Reef 28

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at The Reef 28
  • Adults only
  • Snorkelling
  • Outdoor pool
  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Coffee machine

General

  • Fan
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Flat-screen TV
  • Free toiletries
  • Heated pool
  • Smoke alarms
  • Infinity pool
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Key card access
  • No smoking
  • Restaurant
  • Bar/Lounge
  • Hairdryer
  • Cable or satellite TV
  • Air-conditioned
  • Open-air bath
  • Free parking
  • Bathrobe
  • Private bathroom
  • Garden
  • Kitchen
  • 24-hour front desk
  • Private entrance
  • Night club
  • Storage available
  • Private parking
  • Private pool
  • Quiet street view
  • Spa and wellness centre
  • Radio
  • Terrace/Patio
  • Disabled access
  • Rooftop pool
  • Beach towels
  • Linens
  • Towels
  • Safety deposit box
  • Adults only
  • Sea view
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Pool bar
  • Shower
  • Iron and ironing board
  • Shower cap
  • Accessible by lift
  • Additional bathroom
  • Fitness room
  • Microwave
  • Snack bar
  • Additional toilet
  • Sofa
  • Alarm clock
  • Sofa bed
  • Balcony
  • Stovetop
  • Body soap
  • Bottle of water
  • Telephone
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • City view
  • Dustbins
  • Coffee machine
  • TV
  • Upper floors accessible by lift
  • Conditioner
  • Valet parking
  • Desk
  • Dining table
  • Wardrobe or closet

Activities

  • Eco tourism
  • Beach access
  • Board games/puzzles
  • Game room
  • Scuba diving
  • Diving
  • Snorkelling
  • Fitness centre
  • Streaming service
  • Table tennis
  • Pool table
  • Massage

Services

  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Concierge service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Tour desk
  • Shuttle service (additional charge)

Reviews for The Reef 28

Read firsthand reviews and testimonials from guests who have stayed at The Reef 28, providing insights into their experiences. Travellers have left 2,286 reviews of The Reef 28 to date. Review data was last updated on 19 August 2025.
8.1
Very Good2,286 verified ratings
Pros +
  • Paty in the Mexican restaurant was amazing! (in 23 reviews)
  • We had such a great stay here and definitely recommend the all inclusive package (in 4 reviews)
  • "Beautiful,well kept and spacious room" (in 25 reviews)
Cons -
  • One block away from the beach. (in 2 reviews)
  • Loud music and bad staff service. (in 4 reviews)
  • From the front desk to the servers! (in 6 reviews)
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

Photos of The Reef 28

View a collection of 25 photos showcasing the rooms, amenities, and facilities of The Reef 28 to help you visualise your stay. Photos for this property were last updated on 19 August 2025.

Hotels similar to The Reef 28

Discover other properties in Playa del Carmen that offer a similar experience and ambience to The Reef 28. In total, there are 9,871 hotels serving travellers in The Reef 28. Price data was last updated on 19 August 2025.

Explore Gonzalo Guerrero, Playa del Carmen

The Reef 28 is located at 1 Ave. Norte y Calle 28 Norte in the Gonzalo Guerrero neighbourhood of Playa del Carmen. Popular landmark data was lasted updated on 19 August 2025.

Most Popular Landmarks

Parroquia de Nuestra Señora del Carmen

12 mins walk

1.0 km

Playa principal de Playa del Carmen

15 mins walk

1.2 km

Guadalupe Church

4 mins drive

2.3 km

Playa Maroma

18 mins drive

18.4 km

Playa Paraíso

19 mins drive

20.5 km

Parroquia de Nuestra Señora del Carmen

12 mins walk

1.0 km

Playa principal de Playa del Carmen

15 mins walk

1.2 km

Guadalupe Church

4 mins drive

2.3 km

Playa Maroma

18 mins drive

18.4 km

Playa Paraíso

19 mins drive

20.5 km

  • How far is The Reef 28 from Parroquia de Nuestra Señora del Carmen?

    The Reef 28 is about 1 km from Parroquia de Nuestra Señora del Carmen, one of Playa del Carmen’s most popular landmarks.

FAQs when booking at The Reef 28

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at The Reef 28. FAQs were last updated on 19 August 2025.
  • How close is The Reef 28 to the nearest airport, Cozumel Airport?

    With a distance of 30.7 km between The Reef 28 and the nearest airport, Cozumel Airport, the drive typically takes about 0h 23m depending on traffic. Be sure to check traffic trends near the hotel and airport as some areas experience higher traffic than others and can increase your expected travel time.

  • Is there a pool at The Reef 28?

    Yes. HotelsCombined users travelling to Playa del Carmen often look for hotels with a pool available. Most hotels have pool hours, so be sure to ask the front desk at The Reef 28 for pool rules and guidelines.

  • How close is The Reef 28 from the Playa del Carmen city centre?

    The Reef 28 is just 0.3 km away from the centre of Gonzalo Guerrero, Playa del Carmen. From The Reef 28 you can easily get to other popular landmarks such as Xcaret Park.

  • What is the The Reef 28 phone number?

    For questions about The Reef 28 and your reservation, contact the front desk directly at +52 984 873 4120.

  • Does The Reef 28 have Wi-Fi available?

    Yes, The Reef 28 has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at The Reef 28?

    Yes, there is a fitness centre open to guests staying at The Reef 28.

  • What is the check-out time at The Reef 28?

    12:00. If you require a later check-out we advise discussing it with the front desk as soon as you’re able to. Check-in time is 15:00.

  • How much does it cost to stay at The Reef 28, Playa del Carmen?

    $115 per night is the best price found recently for a room at The Reef 28, with average deals around $215 per night. Enter your dates in the form above to see current prices.

  • Is there a restaurant at The Reef 28?

    Yes, there is a restaurant on-site at The Reef 28, Playa del Carmen. For drinks at the accommodation, there is a bar available.

  • Does The Reef 28 have a laundry service?

    There’s a laundry service at The Reef 28 that can be used by guests. No need to pack a travel iron either, as the accommodation can provide one.

  • Does The Reef 28 offer accessible rooms?

    Yes, The Reef 28 provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at The Reef 28?

    For the best chance to save money on your The Reef 28 reservation, consider staying in September, when prices are typically at their lowest ($121).

  • In what area of Playa del Carmen is The Reef 28 located?

    The Reef 28 is located within the Gonzalo Guerrero area of Playa del Carmen. Utilise the map on this page to understand where The Reef 28 is in relation to the rest of Playa del Carmen.

  • How far is The Reef 28 from Parroquia de Nuestra Señora del Carmen?

    The Reef 28 is about 1 km from Parroquia de Nuestra Señora del Carmen, one of Playa del Carmen’s most popular landmarks.

See more FAQs

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