The Ritz-Carlton Almaty

The Ritz-Carlton Almaty

Hotel
 

Esentai Tower, 77/7 Al Farabi Avenue, Almaty, Kazakhstan

ExcellentBased on 305 reviews
9.1

$360

Cheapest rate

per night

Sat 2/7
Sun 3/7
...and more

Best Deals for The Ritz-Carlton Almaty

This destination can have additional per person taxes which are excluded in the prices below

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Sat 2/7
Sun 3/7
Sat 2/7
Sun 3/7
...and more

Reviews for The Ritz-Carlton Almaty

ExcellentBased on 305 reviews
9.1
Rating Summary
  • Cleanliness9.5
    9.5
  • Comfort9.4
    9.4
  • Location9.4
    9.4
  • Services9.2
    9.2
  • Staff9.2
    9.2
  • Value for money8.5
    8.5
Who stays here?
  • Families with young children 
  • Families 
  • Couples most popular!
  • Groups of friends 
  • Solo travelers 
  • Business travellers 

About The Ritz-Carlton Almaty

The Ritz-Carlton Almaty provides luxury 5-star accommodation in Almaty. It also offers a sauna, a Jacuzzi and a kids club.

There are a variety of amenities available to guests of the hotel, i...

Good to know

Distance to city centre

3.0 km

Location rating

9.1

Nearest airport

Almaty

Distance to airport

17.3 km

Policies

Check-in

15:00

Check-out

12:00

Internet

Wi-Fi available in all areas

Policy

Pets allowed on request. Charges may apply.

Cancellation/pre-payment

Policies vary by room type and provider.

Contact Number

+7 727 332 8888

Amenities at The Ritz-Carlton Almaty

Top Features

Parking
Free airport shuttle
Free Wi-Fi
Pool
Pet-friendly
Spa

General

  • Computer use available
  • Wine glasses
  • ATM on-site
  • Electric kettle
  • Executive lounge access
  • Fan
  • Cribs available
  • Feather pillow
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Heated pool
  • Room service
  • Smoke alarms
  • Hardwood or parquet floors
  • Heating
  • Hypoallergenic
  • Hypoallergenic pillow
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • Hot tub
  • Interconnected room(s) available
  • Indoor pool
  • Key card access
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • No smoking
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Hand sanitiser in guest accommodation and key areas
  • Laptop safe
  • Hairdryer
  • Lockers
  • Cable or satellite TV
  • Use of cleaning chemicals that are effective against coronavirus
  • Mountain view
  • Air-conditioned
  • Air purifiers
  • Non-feather pillow
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Delivered food is securely covered
  • Trouser press
  • Food can be delivered to guest accommodation
  • Guests can opt out of accommodation cleaning
  • Free parking
  • Pool towels
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Pool with a view
  • Coffee shop
  • Bathrobe
  • Private bathroom
  • Garden
  • 24-hour front desk
  • Night club
  • Storage available
  • Private parking
  • Spa and wellness centre
  • Terrace/Patio
  • Disabled access
  • Roll-in shower
  • Linens
  • Towels
  • Safety deposit box
  • Grill
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Shared lounge/TV area
  • Shower
  • Iron and ironing board
  • Shower cap
  • Shower chair
  • Accessible by lift
  • Slippers
  • First-aid kit
  • Additional bathroom
  • Snack bar
  • Socket near the bed
  • Additional toilet
  • Sofa
  • Sofa bed
  • Allergy-free room
  • Enhanced cleaning
  • Soundproof rooms
  • Bathtub
  • Soundproofing
  • Bidet
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Carbon monoxide detector
  • Telephone
  • Carpeted
  • Tile/marble floor
  • Toilet
  • Toilet paper
  • Toilet with grab rails
  • Safe
  • Sauna
  • Children's high chair
  • Toothbrush
  • City view
  • Cleaning products
  • Dustbins
  • Coffee machine
  • TV
  • Upper floors accessible by lift
  • Conditioner
  • Valet parking
  • Desk
  • Walk-in shower
  • Wardrobe or closet
  • DVD player

Activities

  • Game room
  • Golf
  • Cycling
  • Skiing
  • Evening entertainment
  • Cooking classes
  • Fitness centre
  • Kids' club
  • Hiking
  • Massage

Services

  • Babysitting or child care
  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Grocery deliveries
  • Hammam (Turkish bath)
  • Laundry service
  • Meeting/Banquet facilities
  • Multi-lingual staff
  • Ski pass vendor
  • Special diet menus (on request)
  • Contactless check-in/check-out
  • Tour desk
  • Face masks for guests available
  • Spa
  • Beauty salon
  • 24-hour security
  • Ski storage
  • Shuttle service (additional charge)
  • Conference rooms
  • Wedding services
  • Ticket service
  • Airport shuttle

Photos of The Ritz-Carlton Almaty

FAQs when booking at The Ritz-Carlton Almaty

  • Does The Ritz-Carlton Almaty have COVID-19 safety policies in place?

    New cleaning policies and social distancing guidelines have been implemented by The Ritz-Carlton Almaty in response to COVID-19. You can check directly with our partner Global Cleanliness Council for more information in regards to COVID-19 safety.

  • How close is The Ritz-Carlton Almaty to the nearest airport, Almaty?

    With no traffic, the 17.3 km drive between The Ritz-Carlton Almaty and Almaty (the nearest airport) will generally only take about 21min. If you’re staying in a metropolitan area, you may see your drive time increase due to busy roads.

  • What is the best way for guests to get from Almaty to The Ritz-Carlton Almaty?

    One of the more popular options today is to take a taxi or ridesharing service directly from Almaty to the hotel. This option is often cost-effective, but guests must keep a lookout for peak time rates.

  • Is The Ritz-Carlton Almaty considered pet-friendly?

    The Ritz-Carlton Almaty welcomes most household pets.

  • Is there a pool at The Ritz-Carlton Almaty?

    Yes, The Ritz-Carlton Almaty has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • What is the The Ritz-Carlton Almaty phone number?

    If you have questions or concerns about your stay, call +7 727 332 8888 to talk to a The Ritz-Carlton Almaty front desk representative.

  • Does The Ritz-Carlton Almaty have Wi-Fi available?

    Yes, The Ritz-Carlton Almaty has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at The Ritz-Carlton Almaty?

    The Ritz-Carlton Almaty does have a gym on-site. The gym area is only open to hotel guests and the hours and rules can change drastically from hotel to hotel. It is recommended that you contact the front desk with questions.

  • What is the check-out time at The Ritz-Carlton Almaty?

    12:00. If you require a later check-out we advise discussing it with the front desk as soon as you’re able to. Check-in time is 15:00.

  • Is there a restaurant at The Ritz-Carlton Almaty?

    Yes - The Ritz-Carlton Almaty does have a restaurant. For drinks at the accommodation, there is a bar available.

  • Does The Ritz-Carlton Almaty have a laundry service?

    There’s a laundry service at The Ritz-Carlton Almaty that can be used by guests. There are irons (and ironing boards) at the property too.

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