Does The Ritz-Carlton Almaty have COVID-19 safety policies in place?

New cleaning policies and social distancing guidelines have been implemented by The Ritz-Carlton Almaty in response to COVID-19. You can check directly with our partner Global Cleanliness Council for more information in regards to COVID-19 safety.

How close is The Ritz-Carlton Almaty to the nearest airport, Almaty?

With no traffic, the 17.3 km drive between The Ritz-Carlton Almaty and Almaty (the nearest airport) will generally only take about 21min. If you’re staying in a metropolitan area, you may see your drive time increase due to busy roads.

What is the best way for guests to get from Almaty to The Ritz-Carlton Almaty?

One of the more popular options today is to take a taxi or ridesharing service directly from Almaty to the hotel. This option is often cost-effective, but guests must keep a lookout for peak time rates.

Is The Ritz-Carlton Almaty considered pet-friendly?

The Ritz-Carlton Almaty welcomes most household pets.

Is there a pool at The Ritz-Carlton Almaty?

Yes, The Ritz-Carlton Almaty has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

What is the The Ritz-Carlton Almaty phone number?

If you have questions or concerns about your stay, call +7 727 332 8888 to talk to a The Ritz-Carlton Almaty front desk representative.

Does The Ritz-Carlton Almaty have Wi-Fi available?

Yes, The Ritz-Carlton Almaty has Wi-Fi available to hotel guests.

Is there a gym or fitness centre at The Ritz-Carlton Almaty?

The Ritz-Carlton Almaty does have a gym on-site. The gym area is only open to hotel guests and the hours and rules can change drastically from hotel to hotel. It is recommended that you contact the front desk with questions.

What is the check-out time at The Ritz-Carlton Almaty?

12:00. If you require a later check-out we advise discussing it with the front desk as soon as you’re able to. Check-in time is 15:00.

Is there a restaurant at The Ritz-Carlton Almaty?

Yes - The Ritz-Carlton Almaty does have a restaurant. For drinks at the accommodation, there is a bar available.

Does The Ritz-Carlton Almaty have a laundry service?

There’s a laundry service at The Ritz-Carlton Almaty that can be used by guests. There are irons (and ironing boards) at the property too.

The Ritz-Carlton Almaty

Hotel

Esentai Tower, 77/7 Al Farabi Avenue, Almaty, Kazakhstan

ExcellentBased on 305 reviews

9.1

$360

Cheapest rate

per night

...and more

Best Deals for The Ritz-Carlton Almaty

Reviews for The Ritz-Carlton Almaty

ExcellentBased on 305 reviews

9.1

Rating Summary

Cleanliness9.5
9.5
Comfort9.4
9.4
Location9.4
9.4
Services9.2
9.2
Staff9.2
9.2
Value for money8.5
8.5

Who stays here?

Families with young children
Families
Couples most popular!
Groups of friends
Solo travelers
Business travellers

About The Ritz-Carlton Almaty

The Ritz-Carlton Almaty provides luxury 5-star accommodation in Almaty. It also offers a sauna, a Jacuzzi and a kids club.

There are a variety of amenities available to guests of the hotel, i...

Good to know

Distance to city centre	3.0 km
Location rating	9.1
Nearest airport	Almaty
Distance to airport	17.3 km

Policies

Check-in	15:00
Check-out	12:00
Internet	Wi-Fi available in all areas
Policy	Pets allowed on request. Charges may apply.
Cancellation/pre-payment	Policies vary by room type and provider.
Contact Number	+7 727 332 8888

Amenities at The Ritz-Carlton Almaty

Top Features

Parking

Free airport shuttle

Free Wi-Fi

Pool

Pet-friendly

Spa

General	Computer use available Wine glasses ATM on-site Electric kettle Executive lounge access Fan Cribs available Feather pillow Laundry facilities Ironing service Flat-screen TV Packed lunches Free toiletries Heated pool Room service Smoke alarms Hardwood or parquet floors Heating Hypoallergenic Hypoallergenic pillow Physical distancing in dining areas Physical distancing rules Process in place to check health of guests Hot tub Interconnected room(s) available Indoor pool Key card access CCTV in common areas Kids meals CCTV outside property No smoking Kid-friendly buffet Restaurant Bar/Lounge Hand sanitiser in guest accommodation and key areas Laptop safe Hairdryer Lockers Cable or satellite TV Use of cleaning chemicals that are effective against coronavirus Mountain view Air-conditioned Air purifiers Non-feather pillow Guest accommodation is disinfected between stays All plates, cutlery, glasses and other tableware have been sanitised Delivered food is securely covered Trouser press Food can be delivered to guest accommodation Guests can opt out of accommodation cleaning Free parking Pool towels Staff follow all safety protocols as directed by local authorities Disinfection of high-touch surfaces Pool with a view Coffee shop Bathrobe Private bathroom Garden 24-hour front desk Night club Storage available Private parking Spa and wellness centre Terrace/Patio Disabled access Roll-in shower Linens Towels Safety deposit box Grill Seating area Lift Minibar Shampoo Shared lounge/TV area Shower Iron and ironing board Shower cap Shower chair Accessible by lift Slippers First-aid kit Additional bathroom Snack bar Socket near the bed Additional toilet Sofa Sofa bed Allergy-free room Enhanced cleaning Soundproof rooms Bathtub Soundproofing Bidet Body soap Bottle of water Breakfast in the room Tea/coffee maker Carbon monoxide detector Telephone Carpeted Tile/marble floor Toilet Toilet paper Toilet with grab rails Safe Sauna Children's high chair Toothbrush City view Cleaning products Dustbins Coffee machine TV Upper floors accessible by lift Conditioner Valet parking Desk Walk-in shower Wardrobe or closet DVD player
Activities	Game room Golf Cycling Skiing Evening entertainment Cooking classes Fitness centre Kids' club Hiking Massage
Services	Babysitting or child care Business centre Car hire Wake-up service Daily housekeeping Fax/photocopying Concierge service Entertainment staff Currency exchange on-site Grocery deliveries Hammam (Turkish bath) Laundry service Meeting/Banquet facilities Multi-lingual staff Ski pass vendor Special diet menus (on request) Contactless check-in/check-out Tour desk Face masks for guests available Spa Beauty salon 24-hour security Ski storage Shuttle service (additional charge) Conference rooms Wedding services Ticket service Airport shuttle

Photos of The Ritz-Carlton Almaty

FAQs when booking at The Ritz-Carlton Almaty

Does The Ritz-Carlton Almaty have COVID-19 safety policies in place?
New cleaning policies and social distancing guidelines have been implemented by The Ritz-Carlton Almaty in response to COVID-19. You can check directly with our partner Global Cleanliness Council for more information in regards to COVID-19 safety.
How close is The Ritz-Carlton Almaty to the nearest airport, Almaty?
With no traffic, the 17.3 km drive between The Ritz-Carlton Almaty and Almaty (the nearest airport) will generally only take about 21min. If you’re staying in a metropolitan area, you may see your drive time increase due to busy roads.
What is the best way for guests to get from Almaty to The Ritz-Carlton Almaty?
One of the more popular options today is to take a taxi or ridesharing service directly from Almaty to the hotel. This option is often cost-effective, but guests must keep a lookout for peak time rates.
Is The Ritz-Carlton Almaty considered pet-friendly?
The Ritz-Carlton Almaty welcomes most household pets.
Is there a pool at The Ritz-Carlton Almaty?
Yes, The Ritz-Carlton Almaty has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.
What is the The Ritz-Carlton Almaty phone number?
If you have questions or concerns about your stay, call +7 727 332 8888 to talk to a The Ritz-Carlton Almaty front desk representative.
Does The Ritz-Carlton Almaty have Wi-Fi available?
Yes, The Ritz-Carlton Almaty has Wi-Fi available to hotel guests.
Is there a gym or fitness centre at The Ritz-Carlton Almaty?
The Ritz-Carlton Almaty does have a gym on-site. The gym area is only open to hotel guests and the hours and rules can change drastically from hotel to hotel. It is recommended that you contact the front desk with questions.
What is the check-out time at The Ritz-Carlton Almaty?
12:00. If you require a later check-out we advise discussing it with the front desk as soon as you’re able to. Check-in time is 15:00.
Is there a restaurant at The Ritz-Carlton Almaty?
Yes - The Ritz-Carlton Almaty does have a restaurant. For drinks at the accommodation, there is a bar available.
Does The Ritz-Carlton Almaty have a laundry service?
There’s a laundry service at The Ritz-Carlton Almaty that can be used by guests. There are irons (and ironing boards) at the property too.

Nearby hotels

Top Almaty hotels

Kazakhstan Hotel

8.5 Excellent

3.6 km from current hotel

Offering views of Almaty, Kazakhstan Hotel Almaty is located near a variety of nightlife destinations and treats guests to a Jacuzzi. The multiple facilities this modern hotel offers include meeting rooms, massage services and a beauty centre.

$80

Avg. per night

The Ritz-Carlton Almaty

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Reviews for The Ritz-Carlton Almaty

Rating Summary

Who stays here?

About The Ritz-Carlton Almaty

Good to know

Distance to city centre

Location rating

Nearest airport

Distance to airport

Policies

Check-in

Check-out

Internet

Policy

Cancellation/pre-payment

Contact Number