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The Ritz-Carlton, Kapalua Resort

1 Ritz Carlton Drive 1 Ritz Carlton Drive, Kapalua, Maui, HI 96761, United States Show Map | Official Site

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9.0
Excellent from 1,815 reviews
"Friendly service", "Nice building"
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About The Ritz-Carlton, Kapalua

The Ritz-Carlton Kapalua is situated on Maui and offers 5-star accommodation as well as an indoor pool, a Jacuzzi and outdoor tennis courts. It provides a spa and wellness centre, as well as 24-hour room service, a sauna and valet parking.

The air-conditioned rooms overlook the ocean and are fitted with modern luxuries like flat-screen TVs and mini bars. They all offer a laptop safe, a refrigerator and a radio.

A cooked breakfast is served at Kai Sushi and Aina Gourmet each morning before guests venture off to explore the local area. There is also a variety of beverages to enjoy at the outdoor bar, which has a view of the beach.

For guests who enjoy exploring local dining options, there is a good selection within walking distance. The helpful staff at the tour desk are available to book and organise activities in Lahaina.

9.0
Friendly service
Nice building
Great view
Pleasant hotel grounds
1,815 guest reviews

Hotel Features

Activities

Fitness centre, Golf, Snorkelling, Playground, Hiking, Massage, Outdoor tennis

Dishwasher

Policy

Pets not allowed

Services

Babysitting or child care, Business centre, Car hire, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Spa, Beauty salon, Wedding services, Airport shuttle

General

Parking, Disabled access, ATM on-site, Gift shop, Laundry facilities, Room service, Hot tub, Outdoor pool, No smoking, Restaurant, Bar/Lounge, Express check out, Hairdryer, Cable or satellite TV, Air-conditioned, 24-hour front desk, Kitchen/kitchenette, Microwave, Refrigerator, Safe, Sauna, Designated smoking area, Storage available, Beachfront, Terrace/Patio, EV charging station, Lift, Minibar, Child pool, Coffee shop, Steam room, Cribs available

Internet

Free Wi-Fi, Internet

Check-in

From 04:00 pm

Check-out

Prior to 12:00 pm

The Ritz-Carlton, Kapalua reviews

The Ritz-Carlton, Kapalua
9.0
Excellent
from 1,815 reviews

Rating summary

  • Pool 9.0
  • Service 8.7
  • Location 8.4
  • Beach 8.1
  • Room 8.0
  • Amenities 7.9
  • Breakfast 7.5
  • Cleanliness 5.5
  • Value 4.2

Who stays here?

  • Couples most popular!
  • Business

Top comments from All travellers

  • Friendly service
  • Nice building
  • Great view
  • Pleasant hotel grounds

Recent reviews of The Ritz-Carlton, Kapalua

  • Flynn K

    Nov 2018

    The customer service was outstanding! We enjoyed the staff's great hospitality. This is a fabulous resort with first-class facilities and beach location. The room was very lovely, and the bed is very comfortable. The bathroom is very clean and full of toiletries. Spa was a phenomenal experience as it is small and private with all the special amenities you would expect. The pool was very clean and not crowded. The breakfast was very fantastic. Great value hotel! This is one of the best for me. I highly recommended this hotel.

    10.0
  • David C

    Jul 2018

    First let me say The Ritz Carlton Kapalua (Maui) has now become my favorite property in all of Hawaii. To put that into context, I have stayed in properties in Kaui, Oahu, Maui, the Big Island and Lana'i Most recently was the Four Season in Lanai, the beach location. That experience in itself was phenomenal but has now been over taken by The Ritz Maui. The main reason is simply because of the property itself. All the excellent service that the Ritz is known for is present and then some. But the view, the location, the rooms, the pools, restaurants, all make this a must stay in Maui. First of all, the attention to detail on how the buildings form a V shape towards the ocean to allow nice views for all the rooms within the inner portion of the V. They overlook the 3 pools along with the ocean. That wasn't done by mistake my friends, that is attention to detail.

    8.5