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Turtle Bay Resort Resort

57-091 Kamehameha Highway 57-091 Kamehameha Highway, Kahuku, O'ahu, HI 96731, United States Show Map | Official Site

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8.8
Excellent from 5,749 reviews
"Spacious rooms", "Pleasant hotel grounds"
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About Turtle Bay Resort

Turtle Bay Resort is situated on O'ahu and provides 5-star accommodation in addition to outdoor tennis courts, a Jacuzzi and water slides. It features a spa and wellness centre, as well as a sauna, an outdoor pool and a kids pool.

The resort offers luxury air conditioned rooms with ocean views, as well as an express check-in and check-out feature, 24-hour room service and valet parking. Family facilities include a kids club.

Turtle Bay Resort provides spacious rooms equipped with tea and coffee making facilities, a refrigerator and cable/satellite channels, plus all the necessities to ensure a comfortable stay. They all offer movies-on-demand, a seating area and wireless internet access.

Turtle Bay Resort features both a restaurant and a bar where guests are able to unwind at the end of the day with a meal and a drink.

Turtle Bay Resort is within walking distance of Turtle Bay Golf and Turtle Bay Beach. For those who enjoy cycling, the resort offers a bicycle rental service.

8.8
Spacious rooms
Pleasant hotel grounds
Great view
Good beach sports
5,749 guest reviews

Hotel Features

Activities

Fitness centre, Bicycle hire, Golf, Snorkelling, Hiking, Massage, Outdoor tennis

Policy

Pets allowed on request. Charges may apply.

Services

Business centre, Car hire, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Spa, Beauty salon, Babysitting/child care services (surcharge), Wedding services, Airport shuttle

General

Disabled access, ATM on-site, Gift shop, Laundry facilities, Room service, Hot tub, Outdoor pool, No smoking, Restaurant, Bar/Lounge, Hairdryer, Cable or satellite TV, Air-conditioned, 24-hour front desk, Night club, Refrigerator, Safe, Sauna, Private beach, Designated smoking area, Storage available, Terrace/Patio, Linens, Lift, Accessible by lift, Express check out, Coffee shop, Parking (surcharge), Steam room, Grill

Internet

Free Wi-Fi, Internet

Check-in

From 03:00 pm

Check-out

Prior to 11:00 am

Turtle Bay Resort reviews

Turtle Bay Resort
8.8
Excellent
from 5,749 reviews

Rating summary

  • Beach 8.8
  • Pool 8.8
  • Location 8.4
  • Room 7.9
  • Service 7.9
  • Breakfast 5.6
  • Cleanliness 5.5
  • WiFi 4.9
  • Value 3.7

Who stays here?

  • Couples most popular!
  • Business

Top comments from All travellers

  • Spacious rooms
  • Pleasant hotel grounds
  • Great view
  • Good beach sports

Recent reviews of Turtle Bay Resort

  • Leroy H

    Jul 2018

    The rooms were more like an older chain hotel that needs an update than a 4 star property. The bathroom had a half glass shower panel that allows the floor to get wet which I found quite odd from a long-term maintenance perspective. The carpet in the room was wrinkled and worn and the large window blinds needed a good cleaning. The rooms really don't merit the prices they charge but I guess as long as people keep coming, they can keep charging. Although the hotel nightly charge is not extravagant there is a hefty resort charge and everything at the hotel will come at a cost from room water to beach chairs. The main downside though it that on my visit the hotel was crowded. The hotel grounds are big enough for the crowd but with one pool and one beach, things get busy.

    8.5
  • Allen C

    May 2018

    They do everything so well here. There are several bars and restaurants that serve quality food and drinks. Okay, what you pay is quite a bit, but it is worth it. It's very peaceful in this remote part of the island, so you won't be disturbed at all. We never went in the pool as it always looked quite crowded, but also you're right on the beach so just jump in there! The facility was the best of everything. You could relax if you wanted to. The pool was extremely large and clean. The beach was also large and clean. Snorkeling equipmThey do everything so well here. There are several bars and restaurants that serve quality food and drinks. Okay, what you pay is quite a bit, but it is worth it. It's very peaceful in this remote part of the island, so you won't be disturbed at all. We never went in the pool as it always looked quite crowded, but also you're right on the beach so just jump in there!ent and towels always available. Health club and spa for those interested in working out. Golf, horseback riding, hiking and more. Everything is on the site. The service here was really good and everyone we came across was super friendly. If I didn't live on the complete opposite side of the world, I'd certainly stay here a lot more often. Would definitely recommend to stay here.

    10.0
  • Genevieve

    Mar 2017

    The customer service was dreadful for a 5 star hotel. My room booking included breakfast... we had 3 people in the room and were told that their were only 2 breakfast to be provided... but printed out 3 vouchers??? The lady on the door at the breakfast room was rude, very rude didn't show us to our table then accused me of not giving her our vouchers??? She left them on the table and the server took them.....Trying to order food & drink at the pool was a joke there was no service - we had to wave our hands like crazy people to attract the waiters attention, the waitress then gave us a menu and didn't come back to take our order. When we finally got some food we left cash payment in the folder as we were going off snorkelling (this was about 12:30 pm) after spending the day at the beach we remembered we had left out own towel by the pool when we went down to get it approx. 6 pm the money for the lunch was still sitting in the folder ....it was lucky someone hadn't stolen the cash. I was so looking forward to staying at Turtle Bay but very disappointed with the staff - no care, no interest in their guests

    6.8