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Crown Promenade
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Crown Promenade Hotel

8 Whiteman Street Southbank 8 Whiteman Street Southbank, Melbourne, VIC 3006, Australia Show Map

Excellent from 2,768 reviews
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About Crown Promenade

Established in 2003, Crown Promenade Melbourne is set in Southbank. It has a fitness centre, as well as a heated pool, a sauna and a Jacuzzi.

Guests can make the most of the outdoors on the terrace or enjoy a beverage at the bar. For a quick and effortless arrival and departure experience, guests can benefit from the express check-in facility. Recreational facilities at the hotel include a hair salon, massage services and a Turkish steam bath.

Rooms are air-conditioned and have premium amenities such as slippers and a mini bar. They feature heating, an alarm clock and an in-room safe.

Crown Promenade's in-house restaurant, BISTRO GUILLAUME, is a popular place to enjoy a meal. Room service is provided any time of the day, and a wide selection of restaurants and cafés can also be found nearby.

Melbourne's well-known tourist spots are within close proximity to Crown Promenade Hotel, with Melbourne Aquarium and Crown Casino and Entertainment Complex just a brief walk away. Eureka Tower, Melbourne Convention and Exhibition Centre and Collins Street are a brief walk away.

Excellent 8.9
2,768 guest reviews

Hotel Features


Fitness centre, Casino, Massage, Pay-per-view channels


Pets not allowed


Business centre, Car hire, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Beauty salon, Wake-up service, Daily housekeeping, Fax/photocopying, Tour desk, Contactless check-in/check-out, Face masks for guests available, Spa, Concierge service, Business secretarial services, Barber/hair stylist, Photocopier service, Hammam (Turkish bath), 24-hour security, Conference rooms


Disabled access, ATM on-site, Laundry facilities, Room service, Smoke alarms, Hot tub, Indoor pool, Restaurant, Bar/Lounge, Express check out, Hairdryer, Cable or satellite TV, Air-conditioned, 24-hour front desk, Refrigerator, Sauna, Storage available, Non-smoking rooms available, Terrace/Patio, Linens, Towels, Lift, Minibar, Iron and ironing board, Accessible by lift, Additional toilet, Body soap, Breakfast in the room, Bridal suite, Carpeted, City view, Coffee machine, Conditioner, Desk, Dining area, Dining table, Electric kettle, Entire unit wheelchair accessible, Family rooms, Feather pillow, Flat-screen TV, Free toiletries, Heating, Interconnected room(s) available, iPhone dock, Key card access, Newspapers, Non-feather pillow, Pool towels, Private bathroom, Radio, Roll-in shower, Safety deposit box, Seating area, Shampoo, Shower, Shower cap, Slippers, Socket near the bed, Sofa, Spa bath, Tea/coffee maker, Telephone, Toilet, Toilet paper, Dustbins, TV, Upper floors accessible by lift, Valet parking, VIP room facilities, Walk-in shower, Wardrobe or closet, Wine glasses, Ironing service, Bathrobe, Spa and wellness centre, First-aid kit, Physical distancing in dining areas, Physical distancing rules, Property is cleaned by professional cleaning companies, Process in place to check health of guests, Hand sanitiser in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, All plates, cutlery, glasses and other tableware have been sanitised, Delivered food is securely covered, Food can be delivered to guest accommodation, Guests can opt-out of accommodation cleaning service, Staff follow all safety protocols as directed by local authorities, Outdoor pool, Coffee shop, Parking (surcharge), Safe, Designated smoking area, Steam room, Jacuzzi, Heated pool, Shops (on site)


Wi-Fi, Internet (surcharge)


From 02:00 pm


Prior to 11:00 am

Crown Promenade reviews

Crown Promenade
from 2,768 reviews

Rating summary

  • Cleanliness 9.2
  • Comfort 9.0
  • Location 9.4
  • Services 9.0
  • Staff 9.1
  • Value for money 8.1

Recent reviews of Crown Promenade

  • Karen

    Groups of friends

    Oct 2019

    Verified Stay

    clean convenient

    crown promenade was very convenient as we were attending the Geelong best and fairest

  • John Ong

    Families with young children

    Feb 2019

    Verified Stay

    Value For Money

    I remained here for a girls weekend with my sister. We managed to secure a twin room with waterway sees much appreciated to a final miniature cancellation and we weren't baffled. The rooms were lavish, the pads astonishing (I attempted to purchase a few for a cool $200 each from the inn). Tragically there was a blended up with the cost - i think we may have been beneath cited, but after a bit of faffing they joyfully sorted it for us. The sees from our room were astounding with divider to ceiling windows, the area is magnificent in terms of get to to the waterway front, eateries and all the vibe it offers and as it were 15 mins from the most shopping region, in spite of the fact that i live in Sydney and was beautiful underwhelmed by the shopping here. Moreover word of caution, do not go down Chapel Road on a Sunday morning- completely dead separated from the medicated out day clubbers inverse the cafe where we had grand corn squanders with engaging seeing with our dining!

  • dean

    Solo travellers

    Nov 2018

    Verified Stay

    Super, everything you need at your door step

    very good, very easy and staff very helpful