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Crown Promenade
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Crown Promenade Hotel

8 Whiteman Street Southbank 8 Whiteman Street Southbank, Melbourne, VIC 3006, Australia Show Map

Excellent from 2,769 reviews
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About Crown Promenade

Established in 2003, Crown Promenade Melbourne is set in Southbank. It has a fitness centre, as well as a heated pool, a sauna and a Jacuzzi.

Guests can make the most of the outdoors on the terrace or enjoy a beverage at the bar. For a quick and effortless arrival and departure experience, guests can benefit from the express check-in facility. Recreational facilities at the hotel include a hair salon, massage services and a Turkish steam bath.

Rooms are air-conditioned and have premium amenities such as slippers and a mini bar. They feature heating, an alarm clock and an in-room safe.

Crown Promenade's in-house restaurant, BISTRO GUILLAUME, is a popular place to enjoy a meal. Room service is provided any time of the day, and a wide selection of restaurants and cafés can also be found nearby.

Melbourne's well-known tourist spots are within close proximity to Crown Promenade Hotel, with Melbourne Aquarium and Crown Casino and Entertainment Complex just a brief walk away. Eureka Tower, Melbourne Convention and Exhibition Centre and Collins Street are a brief walk away.

Excellent 8.9
2,769 guest reviews

Hotel Features


Casino, Fitness centre, Pay-per-view channels, Massage


Pets not allowed


Business secretarial services, Barber/hair stylist, Business centre, Car hire, Wake-up service, Daily housekeeping, Fax/photocopying, Concierge service, Currency exchange on-site, Hammam (Turkish bath), Laundry service, Meeting/Banquet facilities, Photocopier service, Contactless check-in/check-out, Tour desk, Face masks for guests available, Spa, Beauty salon, 24-hour security, Conference rooms


Wine glasses, ATM on-site, Electric kettle, Entire unit wheelchair accessible, Family rooms, Feather pillow, Laundry facilities, Ironing service, Flat-screen TV, Free toiletries, Shops (on site), Heated pool, Room service, Smoke alarms, Heating, Physical distancing in dining areas, Physical distancing rules, Property is cleaned by professional cleaning companies, Process in place to check health of guests, Hot tub, Interconnected room(s) available, Indoor pool, iPhone dock, Outdoor pool, Key card access, Restaurant, Bar/Lounge, Hand sanitiser in guest accommodation and key areas, Express check out, Hairdryer, Screens or physical barriers placed between staff and guests in appropriate areas, Cable or satellite TV, Use of cleaning chemicals that are effective against coronavirus, Air-conditioned, Newspapers, Non-feather pillow, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, All plates, cutlery, glasses and other tableware have been sanitised, Delivered food is securely covered, Food can be delivered to guest accommodation, Guests can opt-out of accommodation cleaning service, Pool towels, Staff follow all safety protocols as directed by local authorities, Parking (surcharge), Coffee shop, Bathrobe, Private bathroom, 24-hour front desk, Designated smoking area, Steam room, Storage available, Spa and wellness centre, Radio, Non-smoking rooms available, Terrace/Patio, Disabled access, Roll-in shower, Linens, Towels, Safety deposit box, Seating area, Lift, Minibar, Shampoo, Jacuzzi, Shower, Iron and ironing board, Shower cap, Accessible by lift, Slippers, First-aid kit, Socket near the bed, Additional toilet, Sofa, Spa bath, Body soap, Breakfast in the room, Bridal suite, Tea/coffee maker, Telephone, Carpeted, Refrigerator, Toilet, Toilet paper, Safe, Sauna, City view, Dustbins, Coffee machine, TV, Upper floors accessible by lift, Conditioner, Valet parking, Desk, Dining area, VIP room facilities, Dining table, Walk-in shower, Wardrobe or closet


Wi-Fi, Internet (surcharge)


From 02:00 pm


Prior to 11:00 am

Crown Promenade reviews

Crown Promenade
from 2,769 reviews

Rating summary

  • Cleanliness 9.2
  • Comfort 9.0
  • Location 9.4
  • Services 9.0
  • Staff 9.1
  • Value for money 8.1

Recent reviews of Crown Promenade

  • Karen

    Groups of friends

    Oct 2019

    Verified Stay

    clean convenient

    crown promenade was very convenient as we were attending the Geelong best and fairest

  • John Ong

    Families with young children

    Feb 2019

    Verified Stay

    Value For Money

    I remained here for a girls weekend with my sister. We managed to secure a twin room with waterway sees much appreciated to a final miniature cancellation and we weren't baffled. The rooms were lavish, the pads astonishing (I attempted to purchase a few for a cool $200 each from the inn). Tragically there was a blended up with the cost - i think we may have been beneath cited, but after a bit of faffing they joyfully sorted it for us. The sees from our room were astounding with divider to ceiling windows, the area is magnificent in terms of get to to the waterway front, eateries and all the vibe it offers and as it were 15 mins from the most shopping region, in spite of the fact that i live in Sydney and was beautiful underwhelmed by the shopping here. Moreover word of caution, do not go down Chapel Road on a Sunday morning- completely dead separated from the medicated out day clubbers inverse the cafe where we had grand corn squanders with engaging seeing with our dining!

  • dean

    Solo travellers

    Nov 2018

    Verified Stay

    Super, everything you need at your door step

    very good, very easy and staff very helpful