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Crowne Plaza London Docklands
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Crowne Plaza London Docklands Hotel

Western Gateway Western Gateway, London, E16 1AL, United Kingdom Show Map

Excellent from 2,599 reviews
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About Crowne Plaza London Docklands

Located a short walk from Custom House for Excel DLR Station, Crowne Plaza London - Docklands is a convenient base while visiting London. It also offers an indoor pool, a rooftop terrace and a Turkish steam bath.

Guests can enjoy a range of massage treatments and beauty therapy at the on-site spa, The Quad Club and Spa. Relaxation facilities include a beauty centre, a sauna and a Jacuzzi.

The air-conditioned rooms offer views of the city and come with modern luxuries including mini bars and in-room movies. All offer an in-room dining area, a refrigerator and tea and coffee making facilities.

Docklands serves European cuisine, along with a buffet breakfast every morning. In the evening, guests can relax in the cosy lounge bar.

London's attractions, such as the Royal Victoria Dock Bridge, are within a 10-minute walk of Crowne Plaza Hotel Docklands London. ExCeL London is also situated only a short distance away.

Excellent 8.7
2,597 guest reviews

Hotel Features


Fitness centre


Pets not allowed


Wake-up service, Key access, Special diet menus (on request), Face masks for guests available, Business centre, Concierge service, Laundry service, Spa, Babysitting/child care services (surcharge), Wedding services, Daily housekeeping, Currency exchange on-site, Meeting/Banquet facilities, Airport shuttle


Disabled access, EV charging station, Cribs available, Smoke alarms, No smoking, Express check out, Hairdryer, Cable or satellite TV, Air-conditioned, 24-hour front desk, Designated smoking area, Storage available, Linens, Towels, Lift, Minibar, Iron and ironing board, Accessible by lift, Alarm clock, Allergy-free room, Balcony, Bathtub, Body soap, Bottle of water, Breakfast in the room, Carpeted, Cleaning products, Coffee machine, Desk, Dining area, Dining table, Electric kettle, Entire unit wheelchair accessible, Family rooms, Fire extinguisher, Flat-screen TV, Free toiletries, Heating, Key card access, Kids meals, Lake view, Laptop safe, Lowered sink, Non-feather pillow, Private bathroom, Radio, River view, Roll-in shower, Safety deposit box, Seating area, Shampoo, Shower, Shower cap, Shower chair, Slippers, Sofa, Sofa bed, Tea/coffee maker, Telephone, Toilet, Toilet paper, Toilet with grab rails, Toothbrush, Dustbins, TV, Upper floors accessible by lift, Walk-in shower, Wardrobe or closet, Window, Wine glasses, Packed lunches, Bathrobe, First-aid kit, Physical distancing in dining areas, Physical distancing rules, Process in place to check health of guests, CCTV in common areas, CCTV outside property, Hand sanitiser in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitised, Delivered food is securely covered, Guests can opt-out of accommodation cleaning service, Staff follow all safety protocols as directed by local authorities, ATM on-site, Laundry facilities, Indoor pool, Restaurant, Bar/Lounge, Safe, Sauna, Parking (surcharge), Steam room, Terrace/Patio, Room service, Hot tub, Refrigerator


Free Wi-Fi, Internet, Wi-Fi available in all areas


From 03:00 pm


Prior to 11:00 am

Crowne Plaza London Docklands reviews

Crowne Plaza London Docklands
from 2,597 reviews

Rating summary

  • Cleanliness 9.0
  • Comfort 9.0
  • Location 8.7
  • Services 8.7
  • Staff 8.9
  • Value for money 8.3