When my family and I first arrived at Embassy Suites, check in was awesome? We were able to check in early (noon instead of 3pm) and the staff was amazing; however, when we walked into our room we were pleasantly surprised by how spacious the room was but to our dismay, the room smelled AWFUL! It smelled of a horrid musty pewtrid smell. we were in a rush to get to our event for the evening so we unable to complain of the smell until around 3am. The staff was very understanding and put us in another room the next day. The second room was better, clean and smelled great and had a double balcony...but the inconvenience and experience overall was enough to not return or recommend.