The staff are excellent. When we arrived as hotel guests, we hoped to have a good hospitality. In any case, every staff member showed an attitude of “nothing too much”. great. The staff at the superior hotel often forget who is the guest, and this is definitely not the case. The room is the right size, the air conditioning is good, very quiet. Free red wine and cakes are a pleasant surprise - see photos. Good location, good to know Mayfair, walking distance to Piccadilly.