Hard Rock Hotel Cancun

Hard Rock Hotel Cancun

Hotel
5 stars 

Blvd Kukulcan KM 14.5, Hotel Zone, Cancún, Quintana Roo, Mexico

Good1,352 verified ratings
7.9

$603

Cheapest rate

rate per night

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Best deals for Hard Rock Hotel Cancun

Explore the most appealing deals available for Hard Rock Hotel Cancun, ensuring you get the best value for your stay. Properties were last updated on 8 December 2025.
Mon 15/12
Tue 16/12
King room
bed type unknown
$603
nightly with fees
bed type unknown
$618
nightly with fees
bed type unknown
$681
nightly with fees
Double room
bed type unknown
$594
nightly with fees
bed type unknown
$618
nightly with fees
bed type unknown
$624
nightly with fees
Classic room
1 king bed
$569
nightly with fees
1 king bed
$614
nightly with fees
bed type unknown
$771
nightly with fees
Luxury Room
bed type unknown
$1,206
nightly with fees
Standard Room
bed type unknown
$478
nightly with fees
bed type unknown
$543
nightly with fees
bed type unknown
$555
nightly with fees
Deluxe room
bed type unknown
$450
nightly with fees
bed type unknown
$460
nightly with fees
bed type unknown
$491
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Best priceguarantee

Hard Rock Hotel Cancun Information

Discover essential information, amenities, and features of Hard Rock Hotel Cancun, providing insights into what to expect during your stay. Information on this property was last updated on 8 December 2025.
Located in Cancun's Hotel Zone, this beachfront resort overlooks the Caribbean Sea. With multiple pools, swim-up bars, lounges, and restaurants, guests can enjoy diverse culinary experiences. The reso...

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 998 881 3600
License number: 005-007-000198/2025

Perks and amenities at Hard Rock Hotel Cancun

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Hard Rock Hotel Cancun
  • Private beach
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Valet parking
  • Free parking

General

  • ATM on-site
  • Family rooms
  • Cribs available
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Room service
  • Smoke alarms
  • Higher-level toilet
  • Infinity pool
  • Hot tub
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • Key card access
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • Kid-friendly buffet
  • Lake view
  • Restaurant
  • Bar/Lounge
  • Laptop safe
  • Express check-out
  • Hairdryer
  • Lockers
  • Cable or satellite TV
  • Air-conditioned
  • Trouser press
  • Food can be delivered to guest accommodation
  • Free parking
  • Pool with a view
  • Private beach
  • Private bathroom
  • Garden
  • 24-hour front desk
  • Designated smoking area
  • Storage available
  • Private parking
  • Private pool
  • Non-smoking rooms available
  • Terrace/Patio
  • Disabled access
  • Beach chairs
  • Beach towels
  • Towels
  • Safety deposit box
  • Sea view
  • Lift
  • Minibar
  • Shampoo
  • Pool bar
  • Shower
  • Iron and ironing board
  • Shower cap
  • Accessible by lift
  • Accessible parking
  • First-aid kit
  • Snack bar
  • Sofa
  • Balcony
  • Bathtub
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Toilet paper
  • Toilet with grab rails
  • Sauna
  • Dustbins
  • Conditioner
  • Valet parking
  • Wardrobe or closet
  • Water slide

Activities

  • Game room
  • Golf
  • Evening entertainment
  • Fitness centre
  • Tennis
  • Indoor play area
  • Karaoke
  • Kids' club
  • Kids' outdoor play equipment
  • Table tennis
  • Playground
  • Pool table
  • Basketball court
  • Massage
  • Yoga

Services

  • Babysitting or child care
  • Wake-up service
  • Daily housekeeping
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Tour desk
  • Spa
  • Beauty salon
  • 24-hour security
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Reviews for Hard Rock Hotel Cancun

Read firsthand reviews and testimonials from guests who have stayed at Hard Rock Hotel Cancun, providing insights into their experiences. Travellers have left 1,352 reviews of Hard Rock Hotel Cancun to date. Review data was last updated on 8 December 2025.
7.9
Good1,352 verified ratings
Pros +
  • Excellent service throughout the hotel. (in 23 reviews)
  • "very clean, friendly staff, great pool and amenities." (in 52 reviews)
  • The room I've stayed was amazing (in 22 reviews)
Cons -
  • The worst hotel ever. (in 1 review)
  • The Italian restaurant was a disappointment and the room service was worse. (in 5 reviews)
  • "Kept the balcony doors closed 100% of the time, but it didn't help." (in 1 review)
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

Photos of Hard Rock Hotel Cancun

View a collection of 60 photos showcasing the rooms, amenities, and facilities of Hard Rock Hotel Cancun to help you visualise your stay. Photos for this property were last updated on 8 December 2025.

Hotels similar to Hard Rock Hotel Cancun

Discover other properties in Cancún that offer a similar experience and ambience to Hard Rock Hotel Cancun. In total, there are 3,223 hotels serving travellers in Hard Rock Hotel Cancun. Price data was last updated on 8 December 2025.

Explore Hotel Zone, Cancún

Hard Rock Hotel Cancun is located at Blvd Kukulcan KM 14.5, Hotel Zone in the Hotel Zone neighbourhood of Cancún. Popular landmark data was lasted updated on 8 December 2025.

Most Popular Landmarks

Playa Ballenas

4 mins walk

0.4 km

Playa Marlin

4 mins drive

1.9 km

Museo Maya de Cancun

4 mins drive

2.7 km

Museo Sensorial del Tequila

6 mins drive

4.0 km

Playa Gaviota Azul

8 mins drive

5.7 km

Playa Ballenas

4 mins walk

0.4 km

Playa Marlin

4 mins drive

1.9 km

Museo Maya de Cancun

4 mins drive

2.7 km

Museo Sensorial del Tequila

6 mins drive

4.0 km

Playa Gaviota Azul

8 mins drive

5.7 km

Car Hires

$28 daily average

Closest Airports

Cancun Airport

21 mins drive

19.7 km

Cancun Airport

21 mins drive

19.7 km

  • How far is Hard Rock Hotel Cancun from Acuario Interactivo?

    Hard Rock Hotel Cancun is a walkable distance (2.3 km) from Acuario Interactivo, Cancún.

  • Is Hard Rock Hotel Cancun close to Oasis Arena?

    1.4 km - making Oasis Arena a reasonable walk or short drive/taxi from Hard Rock Hotel Cancun.

FAQs when booking at Hard Rock Hotel Cancun

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Hard Rock Hotel Cancun. FAQs were last updated on 8 December 2025.
  • Is pricing at Hard Rock Hotel Cancun comparable to 5 star hotels in Cancún?

    Hard Rock Hotel Cancun is generally less than the average price of 5 stars hotels in Cancún. On average, you can expect to pay $993 per night in Cancún. Hard Rock Hotel Cancun will run you $822 per night, which is 18% cheaper than the Cancún average.

  • How close is Hard Rock Hotel Cancun to the nearest airport, Cancun Airport?

    With a distance of 20.1 km between Hard Rock Hotel Cancun and the nearest airport, Cancun Airport, the drive typically takes about 0h 15m depending on traffic. Be sure to check traffic trends near the hotel and airport as some areas experience higher traffic than others and can increase your expected travel time.

  • What is the best way for guests to get from Cancun Airport to Hard Rock Hotel Cancun?

    Getting from Cancun Airport to Hard Rock Hotel Cancun can be as easy as hiring a car at the airport’s car hire desk for, on average, $22/day in Cancún. Luckily, Hard Rock Hotel Cancun has parking on site for guests who choose this method of transportation. Taking a taxi or rideshare service from the nearest airport, Cancun Airport, to your hotel is often the most cost-effective transportation solution.

  • Is Hard Rock Hotel Cancun considered pet-friendly?

    Hotel guests at Hard Rock Hotel Cancun are welcome to bring most pets like cats and dogs. If you have another type of pet, is it suggested you contact the front desk.

  • Is there a pool at Hard Rock Hotel Cancun?

    Yes. Many people visiting Cancún look for a hotel with a pool. Hard Rock Hotel Cancun has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regard to pool usage.

  • How close is Hard Rock Hotel Cancun from the Cancún city centre?

    Hard Rock Hotel Cancun is just 5 km away from the centre of Hotel Zone, Cancún. From Hard Rock Hotel Cancun you can easily get to other popular landmarks such as Royal Yak Casino and Sports Book.

  • What is the Hard Rock Hotel Cancun phone number?

    For assistance regarding your reservation at Hard Rock Hotel Cancun please call +52 998 881 3600.

  • Does Hard Rock Hotel Cancun have Wi-Fi available?

    Yes, Hard Rock Hotel Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Hard Rock Hotel Cancun?

    Hard Rock Hotel Cancun does have a gym on-site. The gym area is only open to hotel guests and the hours and rules can change drastically from hotel to hotel. It is recommended that you contact the front desk with questions.

  • What is the check-out time at Hard Rock Hotel Cancun?

    12:00 is the check-out time at Hard Rock Hotel Cancun. Late check-out may be available, but needs to be agreed with the hotel.

  • How much does it cost to stay at Hard Rock Hotel Cancun, Cancún?

    Usually Hard Rock Hotel Cancun room prices are around $822/night, with the cheapest deals starting from $408/night. Prices vary based on many factors (e.g. dates, time of year, room type etc.) so use the form above to see deals for your intended stay.

  • Is there a restaurant at Hard Rock Hotel Cancun?

    There is an on-site restaurant - contact Hard Rock Hotel Cancun for opening and last order times. If you’re more interested in drinking than eating, there’s a bar on-site too.

  • Does Hard Rock Hotel Cancun have a laundry service?

    This accommodation does offer laundry services. The property also has irons and ironing boards available for guest use.

  • Does Hard Rock Hotel Cancun offer accessible rooms?

    Yes, Hard Rock Hotel Cancun provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Hard Rock Hotel Cancun?

    For the best chance to save money on your Hard Rock Hotel Cancun reservation, consider staying in September, when prices are typically at their lowest ($551).

  • In what area of Cancún is Hard Rock Hotel Cancun located?

    Hard Rock Hotel Cancun is located within the Hotel Zone area of Cancún. Utilise the map on this page to understand where Hard Rock Hotel Cancun is in relation to the rest of Cancún.

  • Are there any other Hard Rock hotels in Cancún?

    In total, there is 1 location in Cancún. The most popular Hard Rock property in Cancún is Hard Rock Hotel Cancun.

  • What is the cheapest day to check into Hard Rock Hotel Cancun?

    Consider checking into Hard Rock Hotel Cancun on Saturday, when the nightly price is typically at its lowest (average nightly rate of $636).

  • How far is Hard Rock Hotel Cancun from Acuario Interactivo?

    Hard Rock Hotel Cancun is a walkable distance (2.3 km) from Acuario Interactivo, Cancún.

  • Is Hard Rock Hotel Cancun close to Oasis Arena?

    1.4 km - making Oasis Arena a reasonable walk or short drive/taxi from Hard Rock Hotel Cancun.

See more FAQs

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