Moon Palace The Grand Cancun

Moon Palace The Grand Cancun

Resort
 

Carretera Cancun-Chetumal Km. 36.5, Cancún, Quintana Roo, Mexico

Excellent197 verified ratings
8.5

$847

Cheapest rate

rate per night

Provider
Nightly total
$847
$953
$2,007
3 more Moon Palace The Grand Cancun deals

Best deals for Moon Palace The Grand Cancun

Explore the most appealing deals available for Moon Palace The Grand Cancun, ensuring you get the best value for your stay. Properties were last updated on 24 October 2025.
Fri 31/10
Sat 1/11
Standard Room
bed type unknown
$847
nightly with fees
bed type unknown
$953
nightly with fees
bed type unknown
$2,007
nightly with fees
Superior room
bed type unknown
$831
nightly with fees
Double room
bed type unknown
$672
nightly with fees
bed type unknown
$1,109
nightly with fees
1 twin bed
$1,765
nightly with fees
Deluxe room
bed type unknown
$666
nightly with fees
bed type unknown
$687
nightly with fees
bed type unknown
$722
nightly with fees
King room
1 king bed
$937
nightly with fees
1 king bed
$997
nightly with fees
1 king bed
$1,016
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Best priceguarantee

Moon Palace The Grand Cancun Information

Discover essential information, amenities, and features of Moon Palace The Grand Cancun, providing insights into what to expect during your stay. Information on this property was last updated on 24 October 2025.
Set in Cancún in the Quintana Roo Region, 25 km from La Isla Shopping Mall, Moon Palace The Grand Cancun All Inclusive boasts an outdoor pool and year-round outdoor pool. The resort has a children's p...

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 998 881 6000

Perks and amenities at Moon Palace The Grand Cancun

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Moon Palace The Grand Cancun
  • Private beach
  • Snorkelling
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Bicycle hire
  • Basketball court

General

  • Wine glasses
  • ATM on-site
  • Entire unit wheelchair accessible
  • Executive lounge access
  • Family rooms
  • Cribs available
  • Feather pillow
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Fruits
  • Garden view
  • Heated pool
  • Room service
  • Smoke alarms
  • Hypoallergenic pillow
  • Hot tub
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • Key card access
  • Kids meals
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Laptop safe
  • Express check-out
  • Hairdryer
  • Lockers
  • Lowered sink
  • Cable or satellite TV
  • Air-conditioned
  • Non-feather pillow
  • Trouser press
  • Food can be delivered to guest accommodation
  • Free parking
  • Pool towels
  • Pool view
  • Pool with a view
  • Private beach
  • Bathrobe
  • Private bathroom
  • Garden
  • Private check-in/check-out
  • Kitchen
  • 24-hour front desk
  • Designated smoking area
  • Private entrance
  • Kitchenette
  • Night club
  • Storage available
  • Private parking
  • Private pool
  • Spa and wellness centre
  • Radio
  • Raised toilet
  • Non-smoking rooms available
  • Terrace/Patio
  • Disabled access
  • Roll-in shower
  • Rooftop pool
  • Beach towels
  • Linens
  • Towels
  • Safety deposit box
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Pool bar
  • Shared lounge/TV area
  • Shower
  • Iron and ironing board
  • Shower cap
  • Shower chair
  • Adapted bath
  • Slippers
  • Snack bar
  • Socket near the bed
  • Additional toilet
  • Sofa
  • Alarm clock
  • Sofa bed
  • Balcony
  • Bathtub
  • Soundproofing
  • Spa bath
  • Body soap
  • Bottle of water
  • Swimming pool toys
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Tile/marble floor
  • Chapel/shrine
  • Toilet
  • Toilet paper
  • Toilet with grab rails
  • Sauna
  • Toothbrush
  • Dustbins
  • Coffee machine
  • TV
  • Upper floors accessible by lift
  • Conditioner
  • Valet parking
  • Desk
  • Dining area
  • Dining table
  • Walk-in shower
  • Wardrobe or closet
  • Drying rack for clothing

Activities

  • Eco tourism
  • Bicycle hire
  • Fishing
  • Board games/puzzles
  • Game room
  • Golf
  • Cycling
  • Aerobics
  • Scuba diving
  • Snorkelling
  • Evening entertainment
  • Gaming console
  • Cooking classes
  • Fitness centre
  • Horse riding
  • Tennis
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Mini-golf
  • Streaming service
  • Bowling
  • Table tennis
  • Playground
  • Water park
  • Pool table
  • Basketball court
  • Massage

Services

  • Babysitting or child care
  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Tour desk
  • Beauty salon
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
  • Conference rooms

Reviews for Moon Palace The Grand Cancun

Read firsthand reviews and testimonials from guests who have stayed at Moon Palace The Grand Cancun, providing insights into their experiences. Travellers have left 197 reviews of Moon Palace The Grand Cancun to date. Review data was last updated on 24 October 2025.
8.5
Very Good197 verified ratings
Pros +
  • The staff was friendly and Provide incredible service I'm definitely coming back (in 4 reviews)
Cons -
  • Bars ran out of certain alcohols. (in 1 review)
  • Some of the managers are jerks. (in 1 review)
  • They had shuttle buses to get you to your room. (in 1 review)
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

Photos of Moon Palace The Grand Cancun

View a collection of 51 photos showcasing the rooms, amenities, and facilities of Moon Palace The Grand Cancun to help you visualise your stay. Photos for this property were last updated on 24 October 2025.

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Explore Cancún

Moon Palace The Grand Cancun is located at Carretera Cancun-Chetumal Km. 36.5 in the neighbourhood of Cancún. Popular landmark data was lasted updated on 24 October 2025.

Most Popular Landmarks

TPC Cancun at Cancun Country Club

18 mins drive

7.8 km

Riviera Cancun Golf Resort

18 mins drive

12.9 km

Museo Maya de Cancun

23 mins drive

20.4 km

Plaza Nichupte

23 mins drive

20.7 km

Dubai Palace Casino

23 mins drive

20.8 km

TPC Cancun at Cancun Country Club

18 mins drive

7.8 km

Riviera Cancun Golf Resort

18 mins drive

12.9 km

Museo Maya de Cancun

23 mins drive

20.4 km

Plaza Nichupte

23 mins drive

20.7 km

Dubai Palace Casino

23 mins drive

20.8 km

Car Hires

$21 daily average

Car hire at Cancun Airport

Closest Airports

Cancun Airport

11 mins drive

10.0 km

Cancun Airport

11 mins drive

10.0 km

Flights to Cancun

FAQs when booking at Moon Palace The Grand Cancun

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Moon Palace The Grand Cancun. FAQs were last updated on 24 October 2025.

  • Is pricing at Moon Palace The Grand Cancun comparable to 5 star hotels in Cancún?

    In Cancún, the average nightly rate for 5 stars hotels is $540. The expected nightly rate for Moon Palace The Grand Cancun is around $1,150; a price that is 113% cheaper than the city average. HotelsCombined considers Moon Palace The Grand Cancun to be a good deal if you’re looking to stay at a 5 stars hotel in Cancún.

  • How close is Moon Palace The Grand Cancun to the nearest airport, Cancun Airport?

    With no traffic, the 12.6 km drive between Moon Palace The Grand Cancun and Cancun Airport (the nearest airport) will generally only take about 0h 09m. If you’re staying in a metropolitan area, you may see your drive time increase due to busy roads.

  • What is the best way for guests to get from Cancun Airport to Moon Palace The Grand Cancun?

    Moon Palace The Grand Cancun has parking for hotel guests so for most visitors spending time in Cancún, hiring a car for around $14/day may be the best option. This will enable you to get to and from Cancun Airport, and also give you the flexibility to get around the area. Taking a taxi or rideshare service from the nearest airport, Cancun Airport, to your hotel is often the most cost-effective transportation solution.

  • Is there a pool at Moon Palace The Grand Cancun?

    Yes. Many people visiting Cancún look for a hotel with a pool. Moon Palace The Grand Cancun has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regard to pool usage.

  • How close is Moon Palace The Grand Cancun from the Cancún city centre?

    Moon Palace The Grand Cancun is 18.9 km away from the centre of Hotel Zone, Cancún. Consider visiting Royal Yak Casino and Sports Book, a popular landmark that can be accessed from Moon Palace The Grand Cancun by various forms of transportation.

  • What is the Moon Palace The Grand Cancun phone number?

    For questions regarding your hotel or your stay, call +52 998 881 6000.

  • Does Moon Palace The Grand Cancun have Wi-Fi available?

    Yes, Moon Palace The Grand Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Moon Palace The Grand Cancun?

    There is a hotel fitness centre accessible to guests of Moon Palace The Grand Cancun. Most hotels do not have 24-hour fitness centres, so be sure to contact the front desk for gym hours and availability.

  • What is the check-out time at Moon Palace The Grand Cancun?

    The standard check-out time at Moon Palace The Grand Cancun is 12:00. Guests can usually check-in from 15:00. Special arrangements may be available if discussed with the front desk.

  • How much does it cost to stay at Moon Palace The Grand Cancun, Cancún?

    Moon Palace The Grand Cancun room prices depend on your dates, room type and availability. The average price found recently is $1,150/night, with the best deals starting from $624/night. To see current deals, enter your dates in the form above.

  • Is there a restaurant at Moon Palace The Grand Cancun?

    There is an on-site restaurant - contact Moon Palace The Grand Cancun for opening and last order times. For drinks at the accommodation, there is a bar available.

  • Does Moon Palace The Grand Cancun have a laundry service?

    If you need to have clothes washed during your stay, you can take advantage of the laundry facilities and service at Moon Palace The Grand Cancun. There are irons (and ironing boards) at the property too.

  • Does Moon Palace The Grand Cancun offer accessible rooms?

    Yes, Moon Palace The Grand Cancun provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Moon Palace The Grand Cancun?

    For the best chance to save money on your Moon Palace The Grand Cancun reservation, consider staying in September, when prices are typically at their lowest ($563).

  • What is the cheapest day to check into Moon Palace The Grand Cancun?

    Consider checking into Moon Palace The Grand Cancun on Wednesday, when the nightly price is typically at its lowest (average nightly rate of $1,057).

See more FAQs

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