Is Hard Rock Hotel Riviera Maya considered pet-friendly?

Yes. Most house pets, such as dogs, are welcomed guests at Hard Rock Hotel Riviera Maya.

Is there a pool at Hard Rock Hotel Riviera Maya?

Yes. HotelsCombined users travelling to Puerto Aventuras often look for hotels with a pool available. Most hotels have pool hours, so be sure to ask the front desk at Hard Rock Hotel Riviera Maya for pool rules and guidelines.

What is the Hard Rock Hotel Riviera Maya phone number?

If you have questions or concerns about your stay, call +52 984 875 1100 to talk to a Hard Rock Hotel Riviera Maya front desk representative.

Does Hard Rock Hotel Riviera Maya have Wi-Fi available?

Yes, Hard Rock Hotel Riviera Maya has Wi-Fi available to hotel guests.

Is there a gym or fitness centre at Hard Rock Hotel Riviera Maya?

Yes, there is a gym available to Hard Rock Hotel Riviera Maya guests. Gym hours may not be 24-hours so it is recommended you ask the front desk during check-in.

What is the check-out time at Hard Rock Hotel Riviera Maya?

Hard Rock Hotel Riviera Maya check-out time is 12:00, though late check-out may be accommodated if agreed in advance with the hotel reception.

How much does it cost to stay at Hard Rock Hotel Riviera Maya, Puerto Aventuras?

$432 per night is the best price found recently for a room at Hard Rock Hotel Riviera Maya, with average deals around $660 per night. Enter your dates in the form above to see current prices.

Is there a restaurant at Hard Rock Hotel Riviera Maya?

There is an on-site restaurant - contact Hard Rock Hotel Riviera Maya for opening and last order times. A bar is also available on-site.

Does Hard Rock Hotel Riviera Maya have a laundry service?

This accommodation does offer laundry services. There is also an ironing board and iron in the accommodation.

What is the cheapest month to stay at Hard Rock Hotel Riviera Maya?

For the best chance to save money on your Hard Rock Hotel Riviera Maya reservation, consider staying in May, when prices are typically at their lowest ($428).

Are there any other Hard Rock hotels in Puerto Aventuras?

In total, there is 1 location in Puerto Aventuras. The most popular Hard Rock property in Puerto Aventuras is Hard Rock Hotel Riviera Maya.

What is the cheapest day to check into Hard Rock Hotel Riviera Maya?

Consider checking into Hard Rock Hotel Riviera Maya on Wednesday, when the nightly price is typically at its lowest (average nightly rate of $622).

Hotel

Hard Rock Hotel Riviera Maya

5 stars

8.2

Excellent

based on 405 reviews

405 verified ratings

Km 72, Carretera Cancun-Chetumal, 77701, Puerto Aventuras, Quintana Roo, Mexico

Km 72, Carretera Cancun-Chetumal, Puerto Aventuras, Quintana Roo

+52 984 875 1100

Deals from

$492

/Cheapest rate per night

Provider

Nightly total

$492

$498

$542

52 more Hard Rock Hotel Riviera Maya deals

Best deals for Hard Rock Hotel Riviera Maya

Sat 31/10

Sun 1/11

Deluxe room

No inclusions

1 king bed

$498

nightly with VAT

Deluxe room

No inclusions

bed type unknown

$542

nightly with VAT

Deluxe room

No inclusions

bed type unknown

$557

nightly with VAT

King room

No inclusions

1 king bed

$492

nightly with VAT

King room

No inclusions

bed type unknown

$598

nightly with VAT

King room

No inclusions

1 king bed

$605

nightly with VAT

Double room

No inclusions

bed type unknown

$569

nightly with VAT

Double room

No inclusions

bed type unknown

$636

nightly with VAT

Double room

No inclusions

bed type unknown

$687

nightly with VAT

Luxury Room

No inclusions

bed type unknown

$647

nightly with VAT

Standard Room

No inclusions

bed type unknown

$566

nightly with VAT

Standard Room

No inclusions

bed type unknown

$587

nightly with VAT

Standard Room

No inclusions

bed type unknown

$601

nightly with VAT

*Total includes estimated local taxes & fees payable on check out.

Hard Rock Hotel Riviera Maya Information

Bordered by a private white sand beach and lush tropical landscapes, this decadent luxury resort pulls out all the stops for an unreal holiday for families and couples alike. The resort is situated ne...

Good to know

Check-in time	15:00
Check-out time	12:00
Payment & Cancellation	Policies vary by room type and provider.
Front desk number	+52 984 875 1100

Licence number: 008-007-000402

Perks and amenities at Hard Rock Hotel Riviera Maya

Private beach
Snorkelling
Outdoor pool
Fitness centre
Restaurant
Bar/Lounge
Room service
Free Wi-Fi
Coffee machine
Coffee shop

General

Computer use available
ATM on-site
Family rooms
Cribs available
Gift shop
Laundry facilities
Flat-screen TV
Fold-up bed
Free toiletries
Garden view
Room service
Smoke alarms
Hot tub
Interconnected room(s) available
Child pool
Outdoor pool
Key card access
No smoking
Restaurant
Bar/Lounge
Laptop safe
Express check-out
Hairdryer
Cable or satellite TV
Air-conditioned
Non-feather pillow
Continental breakfast
Food can be delivered to guest accommodation
Free parking
Pool with a view
Coffee shop
Private beach
Bathrobe
Private bathroom
Garden
24-hour front desk
Designated smoking area
Steam room
Night club
Storage available
Private parking
Free valet parking
Terrace/Patio
Beach chairs
Beach towels
Linens
Towels
Lift
Shampoo
Pool bar
Shared lounge/TV area
Shower
Iron and ironing board
Rain showers
Accessible parking
Slippers
First-aid kit
Snack bar
Socket near the bed
Alarm clock
Allergy-free room
Balcony
Bathtub
Body soap
Flexible event space
Bottle of water
Telephone
Chapel/shrine
Toilet
Toilet paper
Sauna
Cleaning products
Coffee machine
TV
Conditioner
Wardrobe or closet
Water slide

Activities

Eco tourism
Bicycle hire
Canoeing
Scuba diving
Snorkelling
Evening entertainment
Fitness classes
Fitness centre
Indoor play area
Karaoke
Kids' club
Mini-golf
Water park
Pool table
Outdoor tennis
Basketball court
Massage
Yoga
Kayaking
Shopping

Services

Business centre
Wake-up service
Daily housekeeping
Concierge service
Entertainment staff
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Mini-market on site
Multi-lingual staff
Tour desk
Spa
Beauty salon
Airport shuttle (surcharge)
Babysitting/child care services (surcharge)
Wedding services

Show all 113 amenities

Reviews for Hard Rock Hotel Riviera Maya

100% verified.We collect and display reviews from only verified bookings made by real users with HotelsCombined or with our trusted external partners.

8.2

Very Good405 verified ratings

Pros +

Monkey walked us to our room the first day. (in 3 reviews)
We met great people with great kids and hung out all day and night. (in 2 reviews)
Food variety and all the staff very friendly (in 2 reviews)

Cons -

The only positive thing Hard Rock stands out among them is having aquapark. (in 4 reviews)
Beach chairs always full (in 3 reviews)
food was not good and service was average. (in 6 reviews)

10.0 Wonderful

Charles, Aug 2026

We had an absolutely fantastic all-inclusive family stay! The kids were thrilled with the Roxcity Kids Club, where they had endless fun and made new friends. We opted for the Rock Royalty package, which was definitely worth every penny, as we took full advantage of all the amazing perks it offered, making our stay even more memorable. The concierge team was exceptional, always going above and beyond to ensure we had everything we needed, and the staff were consistently cheerful and eager to assist, creating a warm and welcoming atmosphere throughout our visit. It was truly a holiday to remember, with great evening entertainment. Perhaps the only negatives (if you can call them that) were that the pool loungers filled up quickly, but it was easy to pick your spot on the way to breakfast, and the rooms were a bit smaller than we’d hoped. Overall, it was an unforgettable experience that we can’t wait to repeat!

Hotels similar to Hard Rock Hotel Riviera Maya

Top Puerto Aventuras hotels

Unico 20°n 87°w - Riviera Maya - Adults Only

Manzana 22 Carretera Chetumal-Pto Juare, Puerto Aventuras, Quintana Roo, Mexico

0.0 km from city centre

Free Wi-Fi

$653

Avg. per night

View deal

Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Km. 72 Carretera Cancun-Tulum, Puerto Aventuras, Quintana Roo, Mexico

0.0 km from city centre

Free Wi-Fi

$585

Avg. per night

View deal

Catalonia Yucatan Beach

Av. Xcacel Lote 1, Manzana 18, Plano 2, Puerto Aventuras, Quintana Roo, Mexico

0.0 km from city centre

Free Wi-Fi

Parking

$266

Avg. per night

View deal

Puerto Aventuras Beach Resort

Carretera Chetumal Puerto Juarez Km269.5, Puerto Aventuras, Quintana Roo, Mexico

0.0 km from city centre

Free Wi-Fi

Parking

$171

Avg. per night

View deal

See more top hotels in Puerto Aventuras

Hotels closest to Hard Rock Hotel Riviera Maya

Catalonia Yucatan Beach

Av. Xcacel Lote 1, Manzana 18, Plano 2, Puerto Aventuras, Quintana Roo, Mexico

0.7 km from city centre

Free Wi-Fi

Parking

$266

Avg. per night

View deal

See more nearby hotels

Cheap Puerto Aventuras hotels

Villas Picalu Lodge

Puerto Aventuras, Quintana Roo, Mexico

1.0 km from city centre

Air conditioning

$60

Avg. per night

View deal

Chez Waffle Hotel

Punta Matzoma ##33, Puerto Aventuras, Quintana Roo, Mexico

1.2 km from city centre

Free Wi-Fi

Airport shuttle

$86

Avg. per night

View deal

Puerto Aventuras Beach Resort

Carretera Chetumal Puerto Juarez Km269.5, Puerto Aventuras, Quintana Roo, Mexico

1.1 km from city centre

Free Wi-Fi

Parking

$171

Avg. per night

View deal

Catalonia Riviera Maya Resort And Spa

Av. Xcacel, Lote 1, Plano 2, Puerto Aventuras, Quintana Roo, Mexico

1.3 km from city centre

$244

Avg. per night

View deal

See cheapest hotels in Puerto Aventuras

Recommended hotels

Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Km. 72 Carretera Cancun-Tulum, Puerto Aventuras, Quintana Roo, Mexico

2.1 km from city centre

Free Wi-Fi

$585

Avg. per night

View deal

Unico 20°n 87°w - Riviera Maya - Adults Only

Manzana 22 Carretera Chetumal-Pto Juare, Puerto Aventuras, Quintana Roo, Mexico

8.3 km from city centre

Free Wi-Fi

$653

Avg. per night

View deal

Dreams Aventuras Riviera Maya

Km 269.5 Carretera Chetumal, Puerto Aventuras, Quintana Roo, Mexico

1.4 km from city centre

Free Wi-Fi

$359

Avg. per night

View deal

See other recommended hotels

Explore Puerto Aventuras

Most Popular Landmarks

18 mins walk

1.5 km

10 mins drive

6.2 km

18 mins walk

1.5 km

10 mins drive

6.2 km

Car Hires

Car hire in Puerto Aventuras

Closest Airports

Flights to Puerto Aventuras

FAQs when booking at Hard Rock Hotel Riviera Maya

Is Hard Rock Hotel Riviera Maya considered pet-friendly?
Yes. Most house pets, such as dogs, are welcomed guests at Hard Rock Hotel Riviera Maya.
Is there a pool at Hard Rock Hotel Riviera Maya?
Yes. HotelsCombined users travelling to Puerto Aventuras often look for hotels with a pool available. Most hotels have pool hours, so be sure to ask the front desk at Hard Rock Hotel Riviera Maya for pool rules and guidelines.
What is the Hard Rock Hotel Riviera Maya phone number?
If you have questions or concerns about your stay, call +52 984 875 1100 to talk to a Hard Rock Hotel Riviera Maya front desk representative.
Does Hard Rock Hotel Riviera Maya have Wi-Fi available?
Yes, Hard Rock Hotel Riviera Maya has Wi-Fi available to hotel guests.
Is there a gym or fitness centre at Hard Rock Hotel Riviera Maya?
Yes, there is a gym available to Hard Rock Hotel Riviera Maya guests. Gym hours may not be 24-hours so it is recommended you ask the front desk during check-in.
What is the check-out time at Hard Rock Hotel Riviera Maya?
Hard Rock Hotel Riviera Maya check-out time is 12:00, though late check-out may be accommodated if agreed in advance with the hotel reception.
How much does it cost to stay at Hard Rock Hotel Riviera Maya, Puerto Aventuras?
$432 per night is the best price found recently for a room at Hard Rock Hotel Riviera Maya, with average deals around $660 per night. Enter your dates in the form above to see current prices.
Is there a restaurant at Hard Rock Hotel Riviera Maya?
There is an on-site restaurant - contact Hard Rock Hotel Riviera Maya for opening and last order times. A bar is also available on-site.
Does Hard Rock Hotel Riviera Maya have a laundry service?
This accommodation does offer laundry services. There is also an ironing board and iron in the accommodation.
What is the cheapest month to stay at Hard Rock Hotel Riviera Maya?
For the best chance to save money on your Hard Rock Hotel Riviera Maya reservation, consider staying in May, when prices are typically at their lowest ($428).
Are there any other Hard Rock hotels in Puerto Aventuras?
In total, there is 1 location in Puerto Aventuras. The most popular Hard Rock property in Puerto Aventuras is Hard Rock Hotel Riviera Maya.
What is the cheapest day to check into Hard Rock Hotel Riviera Maya?
Consider checking into Hard Rock Hotel Riviera Maya on Wednesday, when the nightly price is typically at its lowest (average nightly rate of $622).

See more FAQs

Millions of Reviews

Real ratings and reviews from millions of guests just like yourself. Book your perfect stay with confidence!

Best Hotel Deals

HotelsCombined sources over 3 million hotels and properties and compiles them in one place so you can compare the ideal accommodation.

Free cancellation

Plans change – we get it. And that’s why you can search and book hotels and accommodation on HotelsCombined from agencies that offer free cancellation

Hard Rock Hotel Riviera Maya

Best deals for Hard Rock Hotel Riviera Maya

Explore the most appealing deals available for Hard Rock Hotel Riviera Maya, ensuring you get the best value for your stay. Properties were last updated on 24 October 2026.

Hard Rock Hotel Riviera Maya Information

Discover essential information, amenities, and features of Hard Rock Hotel Riviera Maya, providing insights into what to expect during your stay. Information on this property was last updated on 24 October 2026.

Good to know

Perks and amenities at Hard Rock Hotel Riviera Maya

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Hard Rock Hotel Riviera Maya

Reviews for Hard Rock Hotel Riviera Maya

Read firsthand reviews and testimonials from guests who have stayed at Hard Rock Hotel Riviera Maya, providing insights into their experiences. Travellers have left 405 reviews of Hard Rock Hotel Riviera Maya to date. Review data was last updated on 24 October 2026.

Pros +

Cons -

Traveller type:

Sort by:

Hotels similar to Hard Rock Hotel Riviera Maya

Discover other properties in Puerto Aventuras that offer a similar experience and ambience to Hard Rock Hotel Riviera Maya. In total, there are 352 hotels serving travellers in Hard Rock Hotel Riviera Maya. Price data was last updated on 24 October 2026.

Top Puerto Aventuras hotels

Hotels closest to Hard Rock Hotel Riviera Maya

These are the closest hotels within a 0.7 km proximity to Hard Rock Hotel Riviera Maya. These hotels have an average nightly rate of $266 vs. $584 for Hard Rock Hotel Riviera Maya. Data was last updated on 24 October 2026.

Cheap Puerto Aventuras hotels

These hotels are among the lowest-priced properties for travellers in Puerto Aventuras. Currently, the lowest price for a hotel in Puerto Aventuras is $60. The cheapest hotel is Villas Picalu Lodge priced at $60. Price data was last updated on 24 October 2026.

Recommended hotels

Explore Puerto Aventuras

Hard Rock Hotel Riviera Maya is located at Km 72, Carretera Cancun-Chetumal in the neighbourhood of Puerto Aventuras. Popular landmark data was lasted updated on 24 October 2026.

Most Popular Landmarks

Car Hires

Closest Airports

FAQs when booking at Hard Rock Hotel Riviera Maya

Is Hard Rock Hotel Riviera Maya considered pet-friendly?

Is there a pool at Hard Rock Hotel Riviera Maya?

What is the Hard Rock Hotel Riviera Maya phone number?

Does Hard Rock Hotel Riviera Maya have Wi-Fi available?

Is there a gym or fitness centre at Hard Rock Hotel Riviera Maya?

What is the check-out time at Hard Rock Hotel Riviera Maya?

How much does it cost to stay at Hard Rock Hotel Riviera Maya, Puerto Aventuras?

Is there a restaurant at Hard Rock Hotel Riviera Maya?

Does Hard Rock Hotel Riviera Maya have a laundry service?

What is the cheapest month to stay at Hard Rock Hotel Riviera Maya?

Are there any other Hard Rock hotels in Puerto Aventuras?

What is the cheapest day to check into Hard Rock Hotel Riviera Maya?

Millions of Reviews

Best Hotel Deals

Free cancellation

Find better results for your stay in Hard Rock Hotel Riviera Maya

Cities our users search for

Based on the last 12 months of user searches on HotelsCombined

Countries our users search for

Based on the last 12 months of user searches on HotelsCombined