Is Hard Rock Hotel Riviera Maya considered pet-friendly?

Yes. Most house pets, such as dogs, are welcomed guests at Hard Rock Hotel Riviera Maya.

Is there a pool at Hard Rock Hotel Riviera Maya?

Yes. HotelsCombined users travelling to Puerto Aventuras often look for hotels with a pool available. Most hotels have pool hours, so be sure to ask the front desk at Hard Rock Hotel Riviera Maya for pool rules and guidelines.

What is the Hard Rock Hotel Riviera Maya phone number?

If you have questions or concerns about your stay, call +52 984 875 1100 to talk to a Hard Rock Hotel Riviera Maya front desk representative.

Does Hard Rock Hotel Riviera Maya have Wi-Fi available?

Yes, Hard Rock Hotel Riviera Maya has Wi-Fi available to hotel guests.

Is there a gym or fitness centre at Hard Rock Hotel Riviera Maya?

Yes, there is a gym available to Hard Rock Hotel Riviera Maya guests. Gym hours may not be 24-hours so it is recommended you ask the front desk during check-in.

What is the check-out time at Hard Rock Hotel Riviera Maya?

Hard Rock Hotel Riviera Maya check-out time is 12:00, though late check-out may be accommodated if agreed in advance with the hotel reception.

How much does it cost to stay at Hard Rock Hotel Riviera Maya, Puerto Aventuras?

$429 per night is the best price found recently for a room at Hard Rock Hotel Riviera Maya, with average deals around $503 per night. Enter your dates in the form above to see current prices.

Is there a restaurant at Hard Rock Hotel Riviera Maya?

There is an on-site restaurant - contact Hard Rock Hotel Riviera Maya for opening and last order times. A bar is also available on-site.

Does Hard Rock Hotel Riviera Maya have a laundry service?

This accommodation does offer laundry services. There is also an ironing board and iron in the accommodation.

What is the cheapest month to stay at Hard Rock Hotel Riviera Maya?

For the best chance to save money on your Hard Rock Hotel Riviera Maya reservation, consider staying in September, when prices are typically at their lowest ($408).

Are there any other Hard Rock hotels in Puerto Aventuras?

In total, there is 1 location in Puerto Aventuras. The most popular Hard Rock property in Puerto Aventuras is Hard Rock Hotel Riviera Maya.

What is the cheapest day to check into Hard Rock Hotel Riviera Maya?

Consider checking into Hard Rock Hotel Riviera Maya on Wednesday, when the nightly price is typically at its lowest (average nightly rate of $605).

Hard Rock Hotel Riviera Maya

Hotel

5 stars

Km 72, Carretera Cancun-Chetumal, 77701, Puerto Aventuras, Quintana Roo, Mexico

Puerto Aventuras, Mexico

+52 984 875 1100

8.2

Excellent

based on 402 reviews

402 verified ratings

Deals from

$503

/Cheapest rate per night

Provider

Nightly total

$503

$520

$540

52 more Hard Rock Hotel Riviera Maya deals

Photos of Hard Rock Hotel Riviera Maya

Best deals for Hard Rock Hotel Riviera Maya

Wed 16/9

Thu 17/9

Double room

No inclusions

bed type unknown

$554

nightly with VAT

Double room

No inclusions

bed type unknown

$618

nightly with VAT

Double room

No inclusions

bed type unknown

$668

nightly with VAT

Standard Room

No inclusions

bed type unknown

$540

nightly with VAT

Standard Room

No inclusions

bed type unknown

$571

nightly with VAT

Standard Room

No inclusions

bed type unknown

$584

nightly with VAT

Luxury Room

No inclusions

bed type unknown

$629

nightly with VAT

King room

No inclusions

1 king bed

$520

nightly with VAT

King room

No inclusions

bed type unknown

$582

nightly with VAT

King room

No inclusions

1 king bed

$587

nightly with VAT

Deluxe room

No inclusions

1 king bed

$503

nightly with VAT

Deluxe room

No inclusions

1 king bed

$540

nightly with VAT

Deluxe room

No inclusions

1 king bed

$540

nightly with VAT

*Total includes estimated local taxes & fees payable on check out.

Best priceguarantee

Hard Rock Hotel Riviera Maya Information

Save up to 45%* Kids stay for $25** Just off the azure waters of the Caribbean Sea, the Hard Rock Hotel Riviera Maya is nothing short of the ultimate crowd pleaser. Live it up with world-class shopp...

Good to know

Check-in time	15:00
Check-out time	12:00
Payment & Cancellation	Policies vary by room type and provider.
Front desk number	+52 984 875 1100

Licence number: 008-007-000402

Perks and amenities at Hard Rock Hotel Riviera Maya

Private beach
Snorkelling
Outdoor pool
Fitness centre
Restaurant
Bar/Lounge
Room service
Free Wi-Fi
Coffee machine
Valet parking

General

ATM on-site
Family rooms
Cribs available
Gift shop
Laundry facilities
Flat-screen TV
Free toiletries
Garden view
Room service
Smoke alarms
Hot tub
Interconnected room(s) available
Child pool
Outdoor pool
Key card access
No smoking
Restaurant
Bar/Lounge
Laptop safe
Express check-out
Hairdryer
Air-conditioned
Non-feather pillow
Food can be delivered to guest accommodation
Free parking
Pool with a view
Private beach
Bathrobe
Private bathroom
Garden
24-hour front desk
Designated smoking area
Night club
Storage available
Private parking
Terrace/Patio
Beach chairs
Beach towels
Linens
Towels
Lift
Shampoo
Pool bar
Shared lounge/TV area
Shower
Iron and ironing board
Accessible parking
Slippers
First-aid kit
Snack bar
Socket near the bed
Alarm clock
Allergy-free room
Balcony
Body soap
Bottle of water
Telephone
Chapel/shrine
Toilet
Toilet paper
Sauna
Cleaning products
Coffee machine
TV
Conditioner
Valet parking
Wardrobe or closet
Water slide

Activities

Eco tourism
Bicycle hire
Canoeing
Snorkelling
Evening entertainment
Fitness classes
Fitness centre
Tennis
Indoor play area
Karaoke
Kids' club
Water park
Pool table
Basketball court
Massage
Yoga
Shopping

Services

Business centre
Wake-up service
Daily housekeeping
Concierge service
Entertainment staff
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Mini-market on site
Tour desk
Spa
Beauty salon
Airport shuttle (surcharge)
Babysitting/child care services (surcharge)

Show all 99 amenities

Reviews for Hard Rock Hotel Riviera Maya

100% verified.We collect and display reviews from only verified bookings made by real users with HotelsCombined or with our trusted external partners.

8.2

Very Good402 verified ratings

Pros +

Monkey walked us to our room the first day. (in 3 reviews)
We met great people with great kids and hung out all day and night. (in 2 reviews)
Food variety and all the staff very friendly (in 2 reviews)

Cons -

The only positive thing Hard Rock stands out among them is having aquapark. (in 4 reviews)
Beach chairs always full (in 3 reviews)
food was not good and service was average. (in 6 reviews)

10.0 Wonderful

Charles, Aug 2026

We had an absolutely fantastic all-inclusive family stay! The kids were thrilled with the Roxcity Kids Club, where they had endless fun and made new friends. We opted for the Rock Royalty package, which was definitely worth every penny, as we took full advantage of all the amazing perks it offered, making our stay even more memorable. The concierge team was exceptional, always going above and beyond to ensure we had everything we needed, and the staff were consistently cheerful and eager to assist, creating a warm and welcoming atmosphere throughout our visit. It was truly a holiday to remember, with great evening entertainment. Perhaps the only negatives (if you can call them that) were that the pool loungers filled up quickly, but it was easy to pick your spot on the way to breakfast, and the rooms were a bit smaller than we’d hoped. Overall, it was an unforgettable experience that we can’t wait to repeat!

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FAQs when booking at Hard Rock Hotel Riviera Maya

Is Hard Rock Hotel Riviera Maya considered pet-friendly?
Yes. Most house pets, such as dogs, are welcomed guests at Hard Rock Hotel Riviera Maya.
Is there a pool at Hard Rock Hotel Riviera Maya?
Yes. HotelsCombined users travelling to Puerto Aventuras often look for hotels with a pool available. Most hotels have pool hours, so be sure to ask the front desk at Hard Rock Hotel Riviera Maya for pool rules and guidelines.
What is the Hard Rock Hotel Riviera Maya phone number?
If you have questions or concerns about your stay, call +52 984 875 1100 to talk to a Hard Rock Hotel Riviera Maya front desk representative.
Does Hard Rock Hotel Riviera Maya have Wi-Fi available?
Yes, Hard Rock Hotel Riviera Maya has Wi-Fi available to hotel guests.
Is there a gym or fitness centre at Hard Rock Hotel Riviera Maya?
Yes, there is a gym available to Hard Rock Hotel Riviera Maya guests. Gym hours may not be 24-hours so it is recommended you ask the front desk during check-in.
What is the check-out time at Hard Rock Hotel Riviera Maya?
Hard Rock Hotel Riviera Maya check-out time is 12:00, though late check-out may be accommodated if agreed in advance with the hotel reception.
How much does it cost to stay at Hard Rock Hotel Riviera Maya, Puerto Aventuras?
$429 per night is the best price found recently for a room at Hard Rock Hotel Riviera Maya, with average deals around $503 per night. Enter your dates in the form above to see current prices.
Is there a restaurant at Hard Rock Hotel Riviera Maya?
There is an on-site restaurant - contact Hard Rock Hotel Riviera Maya for opening and last order times. A bar is also available on-site.
Does Hard Rock Hotel Riviera Maya have a laundry service?
This accommodation does offer laundry services. There is also an ironing board and iron in the accommodation.
What is the cheapest month to stay at Hard Rock Hotel Riviera Maya?
For the best chance to save money on your Hard Rock Hotel Riviera Maya reservation, consider staying in September, when prices are typically at their lowest ($408).
Are there any other Hard Rock hotels in Puerto Aventuras?
In total, there is 1 location in Puerto Aventuras. The most popular Hard Rock property in Puerto Aventuras is Hard Rock Hotel Riviera Maya.
What is the cheapest day to check into Hard Rock Hotel Riviera Maya?
Consider checking into Hard Rock Hotel Riviera Maya on Wednesday, when the nightly price is typically at its lowest (average nightly rate of $605).

See more FAQs

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Hard Rock Hotel Riviera Maya

View a collection of 37 photos showcasing the rooms, amenities, and facilities of Hard Rock Hotel Riviera Maya to help you visualise your stay. Photos for this property were last updated on 9 September 2026.

Best deals for Hard Rock Hotel Riviera Maya

Explore the most appealing deals available for Hard Rock Hotel Riviera Maya, ensuring you get the best value for your stay. Properties were last updated on 9 September 2026.

Hard Rock Hotel Riviera Maya Information

Discover essential information, amenities, and features of Hard Rock Hotel Riviera Maya, providing insights into what to expect during your stay. Information on this property was last updated on 9 September 2026.

Good to know

Perks and amenities at Hard Rock Hotel Riviera Maya

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Hard Rock Hotel Riviera Maya

Reviews for Hard Rock Hotel Riviera Maya

Read firsthand reviews and testimonials from guests who have stayed at Hard Rock Hotel Riviera Maya, providing insights into their experiences. Travellers have left 402 reviews of Hard Rock Hotel Riviera Maya to date. Review data was last updated on 9 September 2026.

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Hard Rock Hotel Riviera Maya is located at Km 72, Carretera Cancun-Chetumal in the neighbourhood of Puerto Aventuras. Popular landmark data was lasted updated on 9 September 2026.

Most Popular Landmarks

Car Hires

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FAQs when booking at Hard Rock Hotel Riviera Maya

Is Hard Rock Hotel Riviera Maya considered pet-friendly?

Is there a pool at Hard Rock Hotel Riviera Maya?

What is the Hard Rock Hotel Riviera Maya phone number?

Does Hard Rock Hotel Riviera Maya have Wi-Fi available?

Is there a gym or fitness centre at Hard Rock Hotel Riviera Maya?

What is the check-out time at Hard Rock Hotel Riviera Maya?

How much does it cost to stay at Hard Rock Hotel Riviera Maya, Puerto Aventuras?

Is there a restaurant at Hard Rock Hotel Riviera Maya?

Does Hard Rock Hotel Riviera Maya have a laundry service?

What is the cheapest month to stay at Hard Rock Hotel Riviera Maya?

Are there any other Hard Rock hotels in Puerto Aventuras?

What is the cheapest day to check into Hard Rock Hotel Riviera Maya?

Millions of Reviews

Best Hotel Deals

Free cancellation

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