Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Hotel
4 stars 

Km. 72 Carretera Cancun-Tulum, Puerto Aventuras, Quintana Roo, Mexico

Excellent244 verified ratings
8.3

$514

Cheapest rate

rate per night

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Best deals for Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Explore the most appealing deals available for Heaven at Hard Rock Hotel Riviera Maya - Adults Only, ensuring you get the best value for your stay. Properties were last updated on 11 December 2025.
Thu 18/12
Fri 19/12
Deluxe room
1 king bed
$514
nightly with fees
bed type unknown
$587
nightly with fees
bed type unknown
$591
nightly with fees
Luxury Room
bed type unknown
$679
nightly with fees
bed type unknown
$732
nightly with fees
bed type unknown
$739
nightly with fees
King room
bed type unknown
$539
nightly with fees
1 king bed
$613
nightly with fees
bed type unknown
$617
nightly with fees
Superior room
bed type unknown
$526
nightly with fees
bed type unknown
$602
nightly with fees
bed type unknown
$650
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Heaven at Hard Rock Hotel Riviera Maya - Adults Only Information

Discover essential information, amenities, and features of Heaven at Hard Rock Hotel Riviera Maya - Adults Only, providing insights into what to expect during your stay. Information on this property was last updated on 11 December 2025.
This stylish holiday resort is located in one of the most impressive and inspiring places of the world, right next to the beach and facing the warm waters of the Caribbean Sea. The resort offers an au...

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 875 1100
License number: 008-007-000402/2025

Perks and amenities at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Heaven at Hard Rock Hotel Riviera Maya - Adults Only
  • Private beach
  • Adults only
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine

General

  • ATM on-site
  • Entire unit located on ground floor
  • Cribs available
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Fruits
  • Garden view
  • Room service
  • Smoke alarms
  • Heating
  • Infinity pool
  • Hot tub
  • Interconnected room(s) available
  • Outdoor pool
  • Key card access
  • CCTV in common areas
  • CCTV outside property
  • Restaurant
  • Bar/Lounge
  • Laptop safe
  • Hairdryer
  • Cable or satellite TV
  • Air-conditioned
  • Non-feather pillow
  • Outdoor dining area
  • Trouser press
  • Food can be delivered to guest accommodation
  • Free parking
  • Pool with a view
  • Private beach
  • Bathrobe
  • Private bathroom
  • Garden
  • 24-hour front desk
  • Designated smoking area
  • Private entrance
  • Kitchenette
  • Night club
  • Storage available
  • Private parking
  • Non-smoking rooms available
  • Terrace/Patio
  • Disabled access
  • Beach chairs
  • Beach towels
  • Towels
  • Safety deposit box
  • Adults only
  • Sea view
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Pool bar
  • Shower
  • Dishwasher
  • Iron and ironing board
  • Shower cap
  • Accessible by lift
  • Slippers
  • First-aid kit
  • Additional bathroom
  • Snack bar
  • Socket near the bed
  • Sofa
  • Alarm clock
  • Balcony
  • Soundproof rooms
  • Bathtub
  • Soundproofing
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Telephone
  • Chapel/shrine
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • Toothbrush
  • Cleaning products
  • Dustbins
  • Coffee machine
  • TV
  • Upper floors accessible by lift
  • Conditioner
  • Valet parking
  • Desk
  • Dining area
  • Dining table
  • Wardrobe or closet

Activities

  • Bicycle hire
  • Game room
  • Golf
  • Scuba diving
  • Snorkelling
  • Bingo
  • Evening entertainment
  • Gaming console
  • Fitness classes
  • Fitness centre
  • Tennis
  • Bowling
  • Playground
  • Water park
  • Pool table
  • Basketball court
  • Massage
  • Yoga
  • Gym

Services

  • Babysitting or child care
  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Tour desk
  • Spa
  • Beauty salon
  • 24-hour security
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Reviews for Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Read firsthand reviews and testimonials from guests who have stayed at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, providing insights into their experiences. Travellers have left 244 reviews of Heaven at Hard Rock Hotel Riviera Maya - Adults Only to date. Review data was last updated on 11 December 2025.
8.3
Very Good244 verified ratings
Pros +
  • Very nice rooms and staff. (in 1 review)
  • "Eduardo ,the bar tender, prepares amazing cocktails." (in 3 reviews)
  • "Well kept, outstanding service and great restaurants" (in 9 reviews)
Cons -
  • "However the rooms and fixtures showed heavy wear and many things just looked ""tired""." (in 2 reviews)
  • The room we did get was not properly cleaned. (in 3 reviews)
  • Some of the bar staff I found quite rude! (in 1 review)
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Photos of Heaven at Hard Rock Hotel Riviera Maya - Adults Only

View a collection of 55 photos showcasing the rooms, amenities, and facilities of Heaven at Hard Rock Hotel Riviera Maya - Adults Only to help you visualise your stay. Photos for this property were last updated on 11 December 2025.

Hotels similar to Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Discover other properties in Puerto Aventuras that offer a similar experience and ambience to Heaven at Hard Rock Hotel Riviera Maya - Adults Only. In total, there are 318 hotels serving travellers in Heaven at Hard Rock Hotel Riviera Maya - Adults Only. Price data was last updated on 11 December 2025.

Explore Puerto Aventuras

Heaven at Hard Rock Hotel Riviera Maya - Adults Only is located at Km. 72 Carretera Cancun-Tulum in the neighbourhood of Puerto Aventuras. Popular landmark data was lasted updated on 11 December 2025.

Most Popular Landmarks

Puerto Aventuras Golf Club

18 mins walk

1.5 km

CEDAM Museum

9 mins drive

5.9 km

Puerto Aventuras Golf Club

18 mins walk

1.5 km

CEDAM Museum

9 mins drive

5.9 km

FAQs when booking at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Heaven at Hard Rock Hotel Riviera Maya - Adults Only. FAQs were last updated on 11 December 2025.
  • Is pricing at Heaven at Hard Rock Hotel Riviera Maya - Adults Only comparable to 4 star hotels in Puerto Aventuras?

    There is a 96% difference in the average nightly rate of 4 stars hotels in Puerto Aventuras and the average nightly rate at Heaven at Hard Rock Hotel Riviera Maya - Adults Only. The rate at Heaven at Hard Rock Hotel Riviera Maya - Adults Only is just $781/night and is considered a very good deal when staying in Puerto Aventuras.

  • Is there a pool at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    Yes. Many people visiting Puerto Aventuras look for a hotel with a pool. Heaven at Hard Rock Hotel Riviera Maya - Adults Only has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regard to pool usage.

  • What is the Heaven at Hard Rock Hotel Riviera Maya - Adults Only phone number?

    You can reach the front desk of Heaven at Hard Rock Hotel Riviera Maya - Adults Only at +52 984 875 1100.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only have Wi-Fi available?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    Heaven at Hard Rock Hotel Riviera Maya - Adults Only does have a gym on-site. The gym area is only open to hotel guests and the hours and rules can change drastically from hotel to hotel. It is recommended that you contact the front desk with questions.

  • What is the check-out time at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    The standard check-out time at Heaven at Hard Rock Hotel Riviera Maya - Adults Only is 12:00. Guests can usually check-in from 15:00. Special arrangements may be available if discussed with the front desk.

  • How much does it cost to stay at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, Puerto Aventuras?

    $499 per night is the best price found recently for a room at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, with average deals around $781 per night. Enter your dates in the form above to see current prices.

  • Is there a restaurant at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    Yes, food can be ordered from the Heaven at Hard Rock Hotel Riviera Maya - Adults Only restaurant. Opening times may vary. For drinks at the accommodation, there is a bar available.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only have a laundry service?

    Yes, there are laundry services usually available at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, Puerto Aventuras. There is also an ironing board and iron in the accommodation.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only offer accessible rooms?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

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