The Staff were absolutely wonderful and helpful. Nothing was too much trouble and they would attend to any query quickly and effectively. I just loved how flexible and accommodating this hotel is. Love seeing the Manager being so hands on with the hotel. Very good staff attitude they have. Very friendly, answered all my questions and did everything they could to assist. A great hotel to stay in on Bali, you cant go wrong. We where really satisfied with this hotel, great value for the price. Rooms are nice and clean with a great balcony overlooking one of the pools. Will definitely recommend to friends and family. Will be back soon.