Krystal Cancun

Krystal Cancun


Paseo Kukulcan Lote 9, Cancún, Quintana Roo, Mexico

GoodBased on 2,787 reviews


Cheapest rate

per night

Sun 1/8
Mon 2/8
...and more

Best Deals for Krystal Cancun

This destination can have additional per person taxes which are excluded in the prices below

Enter your desired dates in the search form directly above to see room rates for this hotel.
Sun 1/8
Mon 2/8
Sun 1/8
Mon 2/8
...and more

Reviews for Krystal Cancun

GoodBased on 2,787 reviews
Rating Summary
  • Cleanliness7.8
  • Comfort7.8
  • Facilities6.8
  • Food7.1
  • Location9.1
  • Room quality5.3
  • Services7.4
  • Staff7.7
  • Value for money7.2
Who stays here?
  • Families with older children 
  • Families with young children 
  • Families 
  • Mature couples 
  • Young couples 
  • Couples most popular!
  • Groups of friends 
  • Solo travelers 
  • Business travellers 
Top comments


avoid this place unless you have no options

my son got electrocuted

About Krystal Cancun

Featuring a Turkish steam bath, a private beach and an outdoor pool, Krystal is situated in Cancun and is a brief walk from Margaritaville and Hard Rock Cafe Cancun. It also provides a Jacuzzi, an all...

Good to know

Distance to city centre

9.0 km

Location rating


Nearest airport


Distance to airport

17.5 km







Internet, Free Wi-Fi


Policies vary by room type and provider.

Contact Number

+52 998 848 9800

Amenities at Krystal Cancun

Top Features

Free airport shuttle
Free Wi-Fi


Extra-long beds (> 2 metres), Family rooms, Cribs available, Gift shop, Laundry facilities, Ironing service, Flat-screen TV, Free toiletries, Shops (on site), Room service, Physical distancing in dining areas, Physical distancing rules, Process in place to check health of guests, Hot tub, Interconne...


Golf, Fitness centre, Kids' club, Pay-per-view channels, Playground, Massage


Babysitting or child care, Business centre, Car hire, Wake-up service, Fax/photocopying, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Multi-lingual staff, Contactless check-in/check-out, Tour desk, Spa, Beauty salon, Wedding services, Ticket service, Air...

Photos of Krystal Cancun

Where is Krystal Cancun

Most popular landmarks

Playa Delfines8.9 km

Getting around

Cancún Ultramar Playa Caracol Pier (Hotels Area)0.1 km
Cancún Plaza La Isla Cancun1.2 km
Cancún Plaza Flamingos2.3 km
Cancún Live Aqua Beach Resort3.5 km
Cancún Ado Plaza Kukulcan4.0 km
Cancún Plaza Nautilus5.1 km

FAQs when booking at Krystal Cancun

  • How close is Krystal Cancun to the nearest airport, Cancún?

    With no traffic, the 17.5 km drive between Krystal Cancun and Cancún (the nearest airport) will generally only take about 21min. If you’re staying in a metropolitan area, you may see your drive time increase due to busy roads.

  • What is the best way for guests to get from Cancún to Krystal Cancun?

    One of the more popular options today is to take a taxi or ridesharing service directly from Cancún to the hotel. This option is often cost-effective, but guests must keep a lookout for peak time rates.

  • Is there a pool at Krystal Cancun?

    Yes. HotelsCombined users travelling to Cancún often look for hotels with a pool available. Most hotels have pool hours, so be sure to ask the front desk at Krystal Cancun for pool rules and guidelines.

  • How close is Krystal Cancun from the Cancún city centre?

    The centre of Downtown, Cancún, is just 2.5 km away from the front doors of Krystal Cancun. You can find many fellow tourists at places such as Playa Delfines, which you can get to from Krystal Cancun using any means of transportation.

  • What is the Krystal Cancun phone number?

    For assistance regarding your reservation at Krystal Cancun please call +52 998 848 9800.

  • Does Krystal Cancun have Wi-Fi available?

    Yes, Krystal Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Krystal Cancun?

    Yes, there is a gym available to Krystal Cancun guests. Gym hours may not be 24-hours so it is recommended you ask the front desk during check-in.

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