Krystal Cancun

Hotel
4 stars
Paseo Kukulcan km 9, Lotes 9 y 9A, 77500, Cancún, Quintana Roo, Mexico
Cancún, Mexico
+52 998 848 9800
7.6
Good
based on 5553 reviews
5,553 verified ratings
Mon 27/7
-
Tue 28/7
2 guests, 1 room
Deals from
$111
/Cheapest rate per night
Provider
Nightly total
$111
$147
$165
77 more Krystal Cancun deals
77 more Krystal Cancun deals
Pool
Other
Restaurant
Pool
Pool
Restaurant
Restaurant
Lounge
Banquet hall
Banquet hall
Bedroom
Outdoor view
Restaurant
Beach
Other
Other
Other
Bedroom
Restaurant
Bedroom
Bedroom
Conference room
Other
Bar
Photos of Krystal Cancun
View a collection of 24 photos showcasing the rooms, amenities, and facilities of Krystal Cancun to help you visualise your stay. Photos for this property were last updated on 20 July 2026.
Rooms
About
Reviews
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Location
FAQ

Best deals for Krystal Cancun

Explore the most appealing deals available for Krystal Cancun, ensuring you get the best value for your stay. Properties were last updated on 20 July 2026.
Mon 27/7
-
Tue 28/7
Double room
1 twin bed
$183
nightly with fees
1 king bed
$186
nightly with fees
2 double beds
$195
nightly with fees
Deluxe room
bed type unknown
$176
nightly with fees
bed type unknown
$212
nightly with fees
1 king bed
$227
nightly with fees
Luxury Room
bed type unknown
$496
nightly with fees
2 double beds
$506
nightly with fees
1 king bed
$540
nightly with fees
Standard Room
2 double beds
$111
nightly with fees
2 double beds
$147
nightly with fees
2 double beds
$165
nightly with fees
King room
1 king bed
$168
nightly with fees
1 king bed
$178
nightly with fees
1 king bed
$189
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Best priceguarantee

Krystal Cancun Information

Discover essential information, amenities, and features of Krystal Cancun, providing insights into what to expect during your stay. Information on this property was last updated on 20 July 2026.
Catch some rays at the beach or spend the day relaxing at Krystal Cancun's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. Krystal Cancun offers 502 accommodations with minib...

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 998 848 9800
Licence number: 005-007-000112/2025

Perks and amenities at Krystal Cancun

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Krystal Cancun
  • Private beach
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Things to do

  • Gift shop
  • Fishing
  • Board games/puzzles
  • Golf
  • Scuba diving
  • Diving
  • Snorkelling
  • Cooking classes
  • Beauty salon
  • Karaoke
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing
  • Shopping

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

General

  • Window
  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Solarium
  • Soundproof rooms
  • Telephone
  • Tile/marble floor
  • City view

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Microwave
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Dining table

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Steam room
  • Massage
  • Pool bar
  • Sauna

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Dustbins

Outdoor

  • Picnic area
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Family friendly

  • Cribs available
  • Child pool
  • Kids meals
  • Kids' club
  • Kids' outdoor play equipment
  • Babysitting/child care services (surcharge)
  • Playground

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Toilet

Accessibility and suitability

  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Disabled access
  • Lift

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Extra-long beds (> 2 metres)
  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • CCTV outside property
  • 24-hour security
  • Safe

Fitness

  • Aerobics
  • Fitness centre

Workspace

  • Fax/photocopying

Reviews for Krystal Cancun

Read firsthand reviews and testimonials from guests who have stayed at Krystal Cancun, providing insights into their experiences. Travellers have left 5,553 reviews of Krystal Cancun to date. Review data was last updated on 20 July 2026.
7.6
Good
5553 verified ratings
Wonderful
1827
Very good
907
Good
847
Okay
529
Fair
510
Mediocre
285
Poor
654
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All reviews

3.7
Poor
Aleisha, Jan 2020
the room was unsafe, live wires exposed. when it rained the while hotel leaked and there was water everywhere.
6.0
Okay
Anonymous, Apr 2018
check in was horrible, hidden desk could not be found. Room was five meteres from a nightclub and was shaking. fresh paint in room still wet from roof cavein. they argued, no manager working, endless excuses. Finally got another room with great view but next to exhaust from the buildings air conditioning. this hotel is a dump, they are touring it to vacation club buyers. Spa Broken, pool partially...
Read more
7.5
Good
ATHANASIA, Nov 2017
Perfect location, amazing beach, great outdoor facilities, nice breakfast! The room was quite old and not so clean. When we needed something, we had to ask again and again for the services to be delivered.

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Explore Hotel Zone, Cancún

Krystal Cancun is located at Paseo Kukulcan km 9, Lotes 9 y 9A in the Hotel Zone neighbourhood of Cancún. Popular landmark data was lasted updated on 20 July 2026.
Krystal Cancun location: Paseo Kukulcan km 9, Lotes 9 y 9A

Most Popular Landmarks

  • Cancun Convention Center284 m
  • CoCo Bongo Cancun307 m
  • Hard Rock Cafe Cancun329 m
  • Cancun Golf Club at Pok Ta Pok1.7 km
  • La Isla Shopping Mall3.4 km
  • Kukulcan Plaza4.2 km
  • Spa at The Royal Sands4.6 km
  • Puerto Cancun7.1 km
  • Iberostar Cancun Peninsula Convention Centre8.3 km
  • Puerto Juarez8.4 km
  • Gran Puerto8.5 km
  • Iberostar Golf Club Cancun8.5 km

FAQs when booking at Krystal Cancun

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Krystal Cancun. FAQs were last updated on 20 July 2026.

  • Is pricing at Krystal Cancun comparable to 4 star hotels in Cancún?

    The average rate for a night at Krystal Cancun is 41% less than the Cancún average for similarly rated 4 stars hotels. The nightly rate at Krystal Cancun is typically $186, which is considered to be a good deal for a quality hotel room in Cancún.

  • How close is Krystal Cancun to the nearest airport, Cancun Airport?

    With a distance of 28.2 km between Krystal Cancun and the nearest airport, Cancun Airport, the drive typically takes about 0h 21m depending on traffic. Be sure to check traffic trends near the hotel and airport as some areas experience higher traffic than others and can increase your expected travel time.

  • What is the best way for guests to get from Cancun Airport to Krystal Cancun?

    Krystal Cancun has parking for hotel guests so for most visitors spending time in Cancún, hiring a car for around $12/day may be the best option. This will enable you to get to and from Cancun Airport, and also give you the flexibility to get around the area. One of the more popular options today is to take a taxi or ridesharing service directly from Cancun Airport to the hotel. This option is often cost-effective, but guests must keep a lookout for peak time rates.

  • Is there a pool at Krystal Cancun?

    Yes. Many people visiting Cancún look for a hotel with a pool. Krystal Cancun has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regard to pool usage.

  • How close is Krystal Cancun from the Cancún city centre?

    The centre of Hotel Zone, Cancún, is just 1.5 km away from the front doors of Krystal Cancun. You can find many fellow tourists at places such as Torre Escenica, which you can get to from Krystal Cancun using any means of transportation.

  • What is the Krystal Cancun phone number?

    For questions regarding your hotel or your stay, call +52 998 848 9800.

  • Does Krystal Cancun have Wi-Fi available?

    Yes, Krystal Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Krystal Cancun?

    Yes, Krystal Cancun has a fitness centre available to guests throughout their stay.

  • What is the check-out time at Krystal Cancun?

    12:00 is the check-out time at Krystal Cancun. Late check-out may be available, but needs to be agreed with the hotel.

  • How much does it cost to stay at Krystal Cancun, Cancún?

    Prices at Krystal Cancun will vary depending on when you plan to stay and what room type you require. The average nightly room price recently has been $186, though some users have found rates as low as $35. To see prices for your dates, enter them in the form above.

  • Is there a restaurant at Krystal Cancun?

    There is a restaurant located in Krystal Cancun. Please contact them for kitchen hours. The hotel also has a bar.

  • Does Krystal Cancun have a laundry service?

    If you need to have clothes washed during your stay, you can take advantage of the laundry facilities and service at Krystal Cancun. The property also has irons and ironing boards available for guest use.

  • Does Krystal Cancun offer accessible rooms?

    Yes, Krystal Cancun provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Krystal Cancun?

    For the best chance to save money on your Krystal Cancun reservation, consider staying in October, when prices are typically at their lowest ($528).

  • In what area of Cancún is Krystal Cancun located?

    Krystal Cancun is located within the Hotel Zone area of Cancún. Utilise the map on this page to understand where Krystal Cancun is in relation to the rest of Cancún.

  • What is the cheapest day to check into Krystal Cancun?

    Consider checking into Krystal Cancun on Friday, when the nightly price is typically at its lowest (average nightly rate of $210).

See more FAQs

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