Mercure Charlestown

Mercure Charlestown

Hotel
4 class rating 

109 Madison Drive, Charlestown, NSW, Australia

Good1,657 verified ratings
7.8

$245

Cheapest rate

rate per night

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About
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Best deals for Mercure Charlestown

Explore the most appealing deals available for Mercure Charlestown, ensuring you get the best value for your stay. Properties were last updated on 14 November 2025.
Fri 21/11
Sat 22/11
Double room
1 twin bed
$245
nightly with fees
Deluxe room
bed type unknown
$172
nightly with fees
bed type unknown
$183
nightly with fees
bed type unknown
$190
nightly with fees
Executive room
bed type unknown
$228
nightly with fees
King room
1 king bed
$201
nightly with fees
1 king bed
$270
nightly with fees
Standard Room
1 queen bed
$160
nightly with fees
1 queen bed
$168
nightly with fees
bed type unknown
$169
nightly with fees
Superior room
bed type unknown
$245
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Mercure Charlestown Information

Discover essential information, amenities, and features of Mercure Charlestown, providing insights into what to expect during your stay. Information on this property was last updated on 14 November 2025.
Perfectly situated between the coastal city of Newcastle, the richness of the Hunter Valley wine region, and a short drive to Port Stephens, Mercure Charlestown Hotel is comfortably nestled amongst th...

Good to know

Check-in time14:00
Check-out time10:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+61 249 438 899

Perks and amenities at Mercure Charlestown

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Mercure Charlestown
  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV

General

  • Wine glasses
  • Electric kettle
  • Entire unit located on ground floor
  • Family rooms
  • Cribs available
  • Fire extinguisher
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Garden view
  • Room service
  • Smoke alarms
  • Heating
  • Physical distancing in dining areas
  • Physical distancing rules
  • Interconnected room(s) available
  • Outdoor pool
  • Key card access
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • No smoking
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Hand sanitiser in guest accommodation and key areas
  • Express check-out
  • Hairdryer
  • Cable or satellite TV
  • Air-conditioned
  • Non-feather pillow
  • Guest accommodation is disinfected between stays
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Free parking
  • Bathrobe
  • Private bathroom
  • Garden
  • 24-hour front desk
  • Designated smoking area
  • Storage available
  • Private parking
  • Terrace/Patio
  • Beach chairs
  • Linens
  • Towels
  • Seating area
  • Minibar
  • Shampoo
  • Shower
  • Iron and ironing board
  • Shower cap
  • Accessible parking
  • Adapter
  • Slippers
  • First-aid kit
  • Snack bar
  • Socket near the bed
  • Sofa
  • Sofa bed
  • Balcony
  • Soundproof rooms
  • Bathtub
  • Soundproofing
  • Body soap
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Kettle
  • Carpeted
  • Refrigerator
  • Toilet
  • Toilet paper
  • Safe
  • Cleaning products
  • Dustbins
  • Coffee machine
  • TV
  • Conditioner
  • Upper floors accessible by stairs
  • Desk
  • Dining table
  • Wardrobe or closet

Services

  • Babysitting or child care
  • Daily housekeeping
  • Fax/photocopying
  • Laundry service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Face masks for guests available
  • Access to health care professionals
  • Key access
  • Conference rooms
  • Airport shuttle

Reviews for Mercure Charlestown

Read firsthand reviews and testimonials from guests who have stayed at Mercure Charlestown, providing insights into their experiences. Travellers have left 1,657 reviews of Mercure Charlestown to date. Review data was last updated on 14 November 2025.
7.8
Good1,657 verified ratings
Pros +
  • "Comfy beds, parking outside rooms!" (in 41 reviews)
  • Great staff Easy access Overall excellent. (in 17 reviews)
  • "The comfy king bed, helpful staff, the bath." (in 16 reviews)
Cons -
  • Bed was uncomfortable. (in 3 reviews)
  • Not like other Mercure hotels we previously stated (in 4 reviews)
  • "This complex is quite outdated, the pool area was extremely uninviting." (in 16 reviews)
Traveller type:
Sort by:
P
10.0 Wonderful
HotelsCombined
the stay was wonderful the rooms were clean and we had everything we needed
D
8.7 Very Good
HotelsCombined
very comfortable

Photos of Mercure Charlestown

View a collection of 35 photos showcasing the rooms, amenities, and facilities of Mercure Charlestown to help you visualise your stay. Photos for this property were last updated on 14 November 2025.

Hotels similar to Mercure Charlestown

Discover other properties in Charlestown that offer a similar experience and ambience to Mercure Charlestown. In total, there are 20 hotels serving travellers in Mercure Charlestown. Price data was last updated on 14 November 2025.

Explore Charlestown

Mercure Charlestown is located at 109 Madison Drive in the neighbourhood of Charlestown. Popular landmark data was lasted updated on 14 November 2025.

FAQs when booking at Mercure Charlestown

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Mercure Charlestown. FAQs were last updated on 14 November 2025.
  • How close is Mercure Charlestown to the nearest airport, Newcastle Williamtown Airport?

    With no traffic, the 34.5 km drive between Mercure Charlestown and Newcastle Williamtown Airport (the nearest airport) will generally only take about 0h 26m. If you’re staying in a metropolitan area, you may see your drive time increase due to busy roads.

  • What is the best way for guests to get from Newcastle Williamtown Airport to Mercure Charlestown?

    Getting from Newcastle Williamtown Airport to Mercure Charlestown can be as easy as hiring a car at the airport’s car hire desk for, on average, $121/day in Charlestown. Luckily, Mercure Charlestown has parking on site for guests who choose this method of transportation. One of the more popular options today is to take a taxi or ridesharing service directly from Newcastle Williamtown Airport to the hotel. This option is often cost-effective, but guests must keep a lookout for peak time rates.

  • Is there a pool at Mercure Charlestown?

    Yes. Many people visiting Charlestown look for a hotel with a pool. Mercure Charlestown has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regard to pool usage.

  • What is the Mercure Charlestown phone number?

    You can reach the front desk of Mercure Charlestown at +61 249 438 899.

  • Does Mercure Charlestown have Wi-Fi available?

    Yes, Mercure Charlestown has Wi-Fi available to hotel guests.

  • What is the check-out time at Mercure Charlestown?

    10:00. If you require a later check-out we advise discussing it with the front desk as soon as you’re able to. Check-in time is 14:00.

  • Is there a restaurant at Mercure Charlestown?

    Yes, food can be ordered from the Mercure Charlestown restaurant. Opening times may vary. For drinks at the accommodation, there is a bar available.

  • Does Mercure Charlestown have a laundry service?

    This accommodation does offer laundry services. Guests can also use ironing facilities.

  • Are there any other Mercure hotels in Charlestown?

    In total, there is 1 location in Charlestown. The most popular Mercure property in Charlestown is Mercure Charlestown.

  • What is the cheapest day to check into Mercure Charlestown?

    Consider checking into Mercure Charlestown on Tuesday, when the nightly price is typically at its lowest (average nightly rate of $168).

See more FAQs

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