Moon Palace Cancun

Moon Palace Cancun

Hotel
 

Carretera Cancun-Chetumal Km 340, Cancún, Quintana Roo, Mexico

ExcellentBased on 122 reviews
8.5

$440

Cheapest rate

per night

Tue 26/10
Wed 27/10
...and more

Best Deals for Moon Palace Cancun

This destination can have additional per person taxes which are excluded in the prices below

Enter your desired dates in the search form directly above to see room rates for this hotel.
Tue 26/10
Wed 27/10
Tue 26/10
Wed 27/10
...and more

Reviews for Moon Palace Cancun

ExcellentBased on 122 reviews
8.5
Rating Summary
  • Cleanliness9.1
    9.1
  • Comfort9.1
    9.1
  • Facilities9.0
    9.0
  • Food10.0
    10.0
  • Location8.5
    8.5
  • Room quality10.0
    10.0
  • Services9.1
    9.1
  • Staff9.0
    9.0
  • Value for money8.2
    8.2
Who stays here?
  • Families with older children 
  • Families most popular!
  • Young couples 
  • Couples 
  • Groups of friends 
  • Solo travelers 
  • Business travellers 

About Moon Palace Cancun

Boasting a rooftop terrace, a private beach and outdoor tennis courts, Moon Palace Cancun - All Inclusive is a luxurious place to stay in Cancun. It features an outdoor pool with water slides, a sauna...

Good to know

Distance to city centre

18.7 km

Location rating

8.5

Nearest airport

Cancún

Distance to airport

7.4 km

Policies

Check-in

15:00

Check-out

12:00

Internet

Internet

Cancellation/pre-payment

Policies vary by room type and provider.

Contact Number

+52 998 881 6000

Amenities at Moon Palace Cancun

Top Features

Parking
Free airport shuttle
Free Wi-Fi
Pool
Pet-friendly
Spa

General

  • ATM on-site
  • Family rooms
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Fruits
  • Garden view
  • Shops (on site)
  • Room service
  • Smoke alarms
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • Hot tub
  • Child pool
  • Outdoor pool
  • Kids meals
  • No smoking
  • Restaurant
  • Bar/Lounge
  • Hand sanitiser in guest accommodation and key areas
  • Express check-out
  • Hairdryer
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cable or satellite TV
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Newspapers
  • Guest accommodation is disinfected between stays
  • Open-air bath
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Delivered food is securely covered
  • Trouser press
  • Food can be delivered to guest accommodation
  • Complimentary breakfast
  • Guests can opt out of accommodation cleaning
  • Free parking
  • Staff follow all safety protocols as directed by local authorities
  • Private beach
  • Bathrobe
  • Private bathroom
  • Garden
  • 24-hour front desk
  • Designated smoking area
  • Steam room
  • Night club
  • Storage available
  • Private parking
  • Spa and wellness centre
  • Radio
  • Terrace/Patio
  • Disabled access
  • Beach towels
  • Linens
  • Towels
  • Safety deposit box
  • Sea view
  • Lift
  • Minibar
  • Shampoo
  • Shower
  • Iron and ironing board
  • Shower cap
  • Slippers
  • First-aid kit
  • Snack bar
  • Alarm clock
  • Allergy-free room
  • Solarium
  • Balcony
  • Bathtub
  • Spa bath
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Bridal suite
  • Telephone
  • Chapel/shrine
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • Toothbrush
  • Coffee machine
  • TV
  • Conditioner
  • Valet parking
  • Desk
  • VIP room facilities
  • Wardrobe or closet
  • Water slide
  • DVD player

Activities

  • Board games/puzzles
  • Game room
  • Golf
  • Books, DVDs, music for children
  • Cycling
  • Scuba diving
  • Diving
  • Snorkelling
  • Evening entertainment
  • Gaming console
  • Fitness centre
  • Tennis
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Mini-golf
  • Public bath
  • Table tennis
  • Playground
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing
  • Massage

Services

  • Babysitting or child care
  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Laundry service
  • Meeting/Banquet facilities
  • Multi-lingual staff
  • Special diet menus (on request)
  • Contactless check-in/check-out
  • Tour desk
  • Face masks for guests available
  • Spa
  • Beauty salon
  • 24-hour security
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
  • Wedding services
  • Ticket service

Photos of Moon Palace Cancun

Where is Moon Palace Cancun

Most popular landmarks

Playa Delfines9.5 km

Getting around

Cancún Royalton Riviera Cancun4.9 km
Cancún Punta Nizuc Gaviota Azul Beach6.5 km
Cancún The Westin Resort & Spa7.4 km
Cancún Royal Solaris8.3 km
Cancún Bahia Petempich8.6 km
Cancún Seadust Cancun Family Resort10.3 km

FAQs when booking at Moon Palace Cancun

  • How close is Moon Palace Cancun to the nearest airport, Cancún?

    With no traffic, the 7.4 km drive between Moon Palace Cancun and Cancún (the nearest airport) will generally only take about 9min. If you’re staying in a metropolitan area, you may see your drive time increase due to busy roads.

  • What is the best way for guests to get from Cancún to Moon Palace Cancun?

    Getting from Cancún to Moon Palace Cancun can be as easy as hiring a car at the airport’s car hire desk for, on average, $75/day in Cancún. Luckily, Moon Palace Cancun has parking on site for guests who choose this method of transportation. One of the more popular options today is to take a taxi or ridesharing service directly from Cancún to the hotel. This option is often cost-effective, but guests must keep a lookout for peak time rates.

  • Is there a pool at Moon Palace Cancun?

    Yes. HotelsCombined users travelling to Cancún often look for hotels with a pool available. Most hotels have pool hours, so be sure to ask the front desk at Moon Palace Cancun for pool rules and guidelines.

  • What is the Moon Palace Cancun phone number?

    For questions regarding your hotel or your stay, call +52 998 881 6000.

  • Does Moon Palace Cancun have Wi-Fi available?

    Yes, Moon Palace Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Moon Palace Cancun?

    Yes, Moon Palace Cancun has a fitness centre available to guests throughout their stay.

  • What is the check-out time at Moon Palace Cancun?

    Moon Palace Cancun check-out time is 12:00, though late check-out may be accommodated if agreed in advance with the hotel reception.

  • Is there a restaurant at Moon Palace Cancun?

    There is an on-site restaurant - contact Moon Palace Cancun for opening and last order times. A bar is also available on-site.

  • Does Moon Palace Cancun have a laundry service?

    If you need to have clothes washed during your stay, you can take advantage of the laundry facilities and service at Moon Palace Cancun. There are irons (and ironing boards) at the property too.

  • How close is Moon Palace Cancun from the Cancún city centre?

    The centre of Downtown, Cancún, is just 2.5 km away from the front doors of Moon Palace Cancun. You can find many fellow tourists at places such as Playa Delfines, which you can get to from Moon Palace Cancun using any means of transportation.

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