Nairobi Serena Hotel

Nairobi Serena Hotel

Hotel
 

Kenyatta Avenue, Po Box 46302, Nairobi, Kenya

ExcellentBased on 131 reviews
8.5

$255

Cheapest rate

per night

Sat 2/7
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This destination can have additional per person taxes which are excluded in the prices below

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Sat 2/7
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Sat 2/7
Sun 3/7
...and more

Reviews for Nairobi Serena Hotel

ExcellentBased on 131 reviews
8.5
Rating Summary
  • Cleanliness9.1
    9.1
  • Comfort9.0
    9.0
  • Location8.7
    8.7
  • Services8.8
    8.8
  • Staff9.0
    9.0
  • Value for money8.0
    8.0
Who stays here?
  • Families 
  • Couples 
  • Groups of friends 
  • Solo travelers most popular!
  • Business travellers 

About Nairobi Serena Hotel

Nairobi Serena Hotel provides 5-star accommodation in Nairobi. Offering complimentary wireless internet, a restaurant and an outdoor pool, the hotel is within a 10-minute walk of Kenya Institute of Ma...

Good to know

Distance to city centre

1.0 km

Location rating

8.5

Nearest airport

Nairobi Jomo Kenyatta Intl

Distance to airport

13.2 km

Policies

Check-in

12:00

Check-out

10:00

Internet

Wi-Fi available in all areas

Cancellation/pre-payment

Policies vary by room type and provider.

Contact Number

+254 202 822 000

Amenities at Nairobi Serena Hotel

Top Features

Parking
Free airport shuttle
Free Wi-Fi
Pool
Pet-friendly
Spa

General

  • Wine glasses
  • Electric kettle
  • Executive lounge access
  • Extra-long beds (> 2 metres)
  • Fan
  • Cribs available
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Garden view
  • Shops (on site)
  • Room service
  • Smoke alarms
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • Hot tub
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • Key card access
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • No smoking
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Landmark view
  • Hand sanitiser in guest accommodation and key areas
  • Laptop safe
  • Express check-out
  • Hairdryer
  • Lockers
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cable or satellite TV
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Delivered food is securely covered
  • Trouser press
  • Food can be delivered to guest accommodation
  • Free parking
  • Pool towels
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Coffee shop
  • Bathrobe
  • Private bathroom
  • Garden
  • 24-hour front desk
  • Designated smoking area
  • Steam room
  • Storage available
  • Private parking
  • Spa and wellness centre
  • Terrace/Patio
  • Disabled access
  • Towels
  • Safety deposit box
  • Fireplace
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Shower
  • Iron and ironing board
  • Shower cap
  • Slippers
  • First-aid kit
  • Snack bar
  • Socket near the bed
  • Sofa
  • Enhanced cleaning
  • Balcony
  • Soundproof rooms
  • Bathtub
  • Soundproofing
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Carpeted
  • Tile/marble floor
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • Toothbrush
  • City view
  • Cleaning products
  • Dustbins
  • Coffee machine
  • TV
  • Upper floors accessible by lift
  • Conditioner
  • Desk
  • Dining area
  • Walk-in shower
  • Wardrobe or closet
  • Drying rack for clothing

Activities

  • Fitness centre
  • Playground
  • Massage

Services

  • Babysitting or child care
  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Tour desk
  • Face masks for guests available
  • Spa
  • Key access
  • Beauty salon
  • 24-hour security
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
  • Conference rooms
  • Ticket service

Photos of Nairobi Serena Hotel

FAQs when booking at Nairobi Serena Hotel

  • How close is Nairobi Serena Hotel to the nearest airport, Nairobi Jomo Kenyatta Intl?

    There are 13.2 km between the closest airport, Nairobi Jomo Kenyatta Intl, and Nairobi Serena Hotel. The drive to the airport from the hotel should take you 16min with a normal traffic flow. It’s important to take high traffic times into consideration, especially in metropolitan areas.

  • What is the best way for guests to get from Nairobi Jomo Kenyatta Intl to Nairobi Serena Hotel?

    Nairobi Serena Hotel has parking for hotel guests so for most visitors spending time in Nairobi, hiring a car for around $234/day may be the best option. This will enable you to get to and from Nairobi Jomo Kenyatta Intl, and also give you the flexibility to get around the area. Taking a taxi or rideshare service from the nearest airport, Nairobi Jomo Kenyatta Intl, to your hotel is often the most cost-effective transportation solution.

  • Is there a pool at Nairobi Serena Hotel?

    Yes. Many people visiting Nairobi look for a hotel with a pool. Nairobi Serena Hotel has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regard to pool usage.

  • What is the Nairobi Serena Hotel phone number?

    For questions about Nairobi Serena Hotel and your reservation, contact the front desk directly at +254 202 822 000.

  • Does Nairobi Serena Hotel have Wi-Fi available?

    Yes, Nairobi Serena Hotel has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Nairobi Serena Hotel?

    Nairobi Serena Hotel does have a gym on-site. The gym area is only open to hotel guests and the hours and rules can change drastically from hotel to hotel. It is recommended that you contact the front desk with questions.

  • What is the check-out time at Nairobi Serena Hotel?

    The standard check-out time at Nairobi Serena Hotel is 10:00. Guests can usually check-in from 12:00. Special arrangements may be available if discussed with the front desk.

  • Is there a restaurant at Nairobi Serena Hotel?

    Nairobi Serena Hotel does have a restaurant. If you’re more interested in drinking than eating, there’s a bar on-site too.

  • Does Nairobi Serena Hotel have a laundry service?

    Yes, there is a hotel laundry service for guests at Nairobi Serena Hotel. The property also has irons and ironing boards available for guest use.

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