Question 1

Is pricing at Shangri-la Surabaya comparable to 5 star hotels in Surabaya?

Accepted Answer

Hotels in Surabaya that are rated 5 stars generally cost $75/night, but on average, Shangri-la Surabaya is available for 78% less than the average rate in the area. You can usually enjoy a stay at Shangri-la Surabaya for $133/night. This is a great deal for HotelsCombined users planning to visit Surabaya.

Question 2

How close is Shangri-la Surabaya to the nearest airport, Surabaya Juanda Airport?

Accepted Answer

The distance between the closest airport, Surabaya Juanda Airport, and Shangri-la Surabaya is 20.2 km and the expected drive time is about 0h 15m. Your drive time between the two can vary based on the time of day and traffic trends of the area.

Question 3

What is the best way for guests to get from Surabaya Juanda Airport to Shangri-la Surabaya?

Accepted Answer

For the most freedom while visiting Surabaya, consider hiring a car for about $112/day and parking it at Shangri-la Surabaya where they offer parking spaces to hotel guests. One of the more popular options today is to take a taxi or ridesharing service directly from Surabaya Juanda Airport to the hotel. This option is often cost-effective, but guests must keep a lookout for peak time rates.

Question 4

Is there a pool at Shangri-la Surabaya?

Accepted Answer

Yes. Many people visiting Surabaya look for a hotel with a pool. Shangri-la Surabaya has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regard to pool usage.

Question 5

How close is Shangri-la Surabaya from the Surabaya city centre?

Accepted Answer

Shangri-la Surabaya is 1.8 km away from the centre of Dukuh Pakis, Surabaya. Consider visiting Gelora 10 November Stadium, a popular landmark that can be accessed from Shangri-la Surabaya by various forms of transportation.

Question 6

What is the Shangri-la Surabaya phone number?

Accepted Answer

For questions regarding your hotel or your stay, call +62 316 003 8888.

Question 7

Does Shangri-la Surabaya have Wi-Fi available?

Accepted Answer

Yes, Shangri-la Surabaya has Wi-Fi available to hotel guests.

Question 8

Is there a gym or fitness centre at Shangri-la Surabaya?

Accepted Answer

Shangri-la Surabaya does have a gym on-site. The gym area is only open to hotel guests and the hours and rules can change drastically from hotel to hotel. It is recommended that you contact the front desk with questions.

Question 9

What is the check-out time at Shangri-la Surabaya?

Accepted Answer

12:00 is the check-out time at Shangri-la Surabaya. Late check-out may be available, but needs to be agreed with the hotel.

Question 10

How much does it cost to stay at Shangri-la Surabaya, Surabaya?

Accepted Answer

On average, guests have been paying $133 per night to stay at Shangri-la Surabaya. Some users have found rooms as low as $84 per night. Enter your dates in the form above to see the price rates available for your stay.

Question 11

Is there a restaurant at Shangri-la Surabaya?

Accepted Answer

There is an on-site restaurant - contact Shangri-la Surabaya for opening and last order times. There is also a bar and lounge area in the hotel.

Question 12

Does Shangri-la Surabaya have a laundry service?

Accepted Answer

If you need to have clothes washed during your stay, you can take advantage of the laundry facilities and service at Shangri-la Surabaya. Guests also have access to an iron and an ironing board during their stay - either in the room, or by asking the front desk.

Question 13

Does Shangri-la Surabaya offer accessible rooms?

Accepted Answer

Yes, Shangri-la Surabaya provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

Question 14

What is the cheapest month to stay at Shangri-la Surabaya?

Accepted Answer

For the best chance to save money on your Shangri-la Surabaya reservation, consider staying in December, when prices are typically at their lowest ($53).

Question 15

In what area of Surabaya is Shangri-la Surabaya located?

Accepted Answer

Shangri-la Surabaya is located within the Sawahan area of Surabaya. Utilise the map on this page to understand where Shangri-la Surabaya is in relation to the rest of Surabaya.

Question 16

Are there any other Shangri-La hotels in Surabaya?

Accepted Answer

In total, there is 1 location in Surabaya. The most popular Shangri-La property in Surabaya is Shangri-la Surabaya.

Question 17

What is the cheapest day to check into Shangri-la Surabaya?

Accepted Answer

Consider checking into Shangri-la Surabaya on Saturday, when the nightly price is typically at its lowest (average nightly rate of $110).

Check-in time	14:00
Check-out time	12:00
Payment & Cancellation	Policies vary by room type and provider.
Front desk number	+62 316 003 8888

Shangri-la Surabaya

Best deals for Shangri-la Surabaya

Explore the most appealing deals available for Shangri-la Surabaya, ensuring you get the best value for your stay. Properties were last updated on 19 October 2026.