Shangri-la Surabaya

Shangri-la Surabaya

Hotel
 

JL. May. Jend. Sungkono 120, Surabaya, Indonesia

ExcellentBased on 259 reviews
8.7

$104

Cheapest rate

per night

Wed 19/1
Thu 20/1
...and more

Best Deals for Shangri-la Surabaya

This destination can have additional per person taxes which are excluded in the prices below

Enter your desired dates in the search form directly above to see room rates for this hotel.
Wed 19/1
Thu 20/1
Wed 19/1
Thu 20/1
...and more

Reviews for Shangri-la Surabaya

ExcellentBased on 259 reviews
8.7
Rating Summary
  • Cleanliness9.1
    9.1
  • Comfort9.1
    9.1
  • Location9.0
    9.0
  • Services8.9
    8.9
  • Staff9.0
    9.0
  • Value for money8.6
    8.6
Who stays here?
  • Families with young children 
  • Families 
  • Young couples 
  • Couples 
  • Groups of friends 
  • Solo travelers 
  • Business travellers most popular!

About Shangri-la Surabaya

Boasting a swimming pool, Shangri-la Surabaya is located in Surabaya and offers comfortable accommodation. In addition to free public parking on site, the hotel features comfortable 5-star rooms and a...

Good to know

Distance to city centre

6.0 km

Location rating

8.7

Nearest airport

Surabaya Juanda

Distance to airport

12.5 km

Policies

Check-in

14:00

Check-out

12:00

Internet

Wi-Fi available in all areas

Policy

Pets not allowed

Cancellation/pre-payment

Policies vary by room type and provider.

Contact Number

+62 316 003 8888

Amenities at Shangri-la Surabaya

Top Features

Parking
Free airport shuttle
Free Wi-Fi
Pool
Pet-friendly
Spa

General

  • Wine glasses
  • ATM on-site
  • Yukata (Japanese bathrobe)
  • Electric kettle
  • Entire unit wheelchair accessible
  • Executive lounge access
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Shoeshine
  • Garden view
  • Shops (on site)
  • Room service
  • Smoke alarms
  • Hardwood or parquet floors
  • Hypoallergenic pillow
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • Hot tub
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • Key card access
  • CCTV in common areas
  • CCTV outside property
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Landmark view
  • Hand sanitiser in guest accommodation and key areas
  • Express check-out
  • Hairdryer
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cable or satellite TV
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Non-feather pillow
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Delivered food is securely covered
  • Trouser press
  • Food can be delivered to guest accommodation
  • Guests can opt out of accommodation cleaning
  • Free parking
  • Pool towels
  • Staff follow all safety protocols as directed by local authorities
  • Pool view
  • Pool with a view
  • Coffee shop
  • Bathrobe
  • Private bathroom
  • Garden
  • 24-hour front desk
  • Designated smoking area
  • Smoking rooms available
  • Steam room
  • Night club
  • Storage available
  • Spa and wellness centre
  • Raised toilet
  • Non-smoking rooms available
  • Terrace/Patio
  • Disabled access
  • Beach towels
  • Linens
  • Towels
  • Safety deposit box
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Pool bar
  • Shower
  • Iron and ironing board
  • Shower cap
  • Accessible by lift
  • Adapted bath
  • Slippers
  • First-aid kit
  • Additional bathroom
  • Snack bar
  • Socket near the bed
  • Additional toilet
  • Sofa
  • Alarm clock
  • Allergy-free room
  • Bathtub
  • Spa bath
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Carbon monoxide detector
  • Telephone
  • Carpeted
  • Refrigerator
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • Toothbrush
  • City view
  • Towels/sheets (extra fee)
  • Cleaning products
  • Dustbins
  • Coffee machine
  • Tumble dryer
  • TV
  • Upper floors accessible by lift
  • Conditioner
  • Valet parking
  • Desk
  • Dining area
  • Dining table
  • Walk-in shower
  • Wardrobe or closet
  • Water slide

Activities

  • Game room
  • Golf
  • Fitness centre
  • Tennis
  • Kids' club
  • Kids' outdoor play equipment
  • Table tennis
  • Playground
  • Massage

Services

  • Babysitting or child care
  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Multi-lingual staff
  • Photocopier service
  • Contactless check-in/check-out
  • Tour desk
  • Face masks for guests available
  • Health club
  • Spa
  • Beauty salon
  • 24-hour security
  • Airport shuttle (surcharge)
  • Shuttle service
  • Conference rooms
  • Wedding services
  • Ticket service

Photos of Shangri-la Surabaya

Where is Shangri-la Surabaya

Getting around

Surabaya Pasar Turi5.0 km

FAQs when booking at Shangri-la Surabaya

  • Does Shangri-la Surabaya have COVID-19 safety policies in place?

    Shangri-la Surabaya is sanitising surface areas to reduce the chances of contracting COVID-19. New social distancing procedures are also in place to assist with your safety. Our partner Health and Safety Commitment can provide additional information if you require it.

  • How close is Shangri-la Surabaya to the nearest airport, Surabaya Juanda?

    With no traffic, the 12.5 km drive between Shangri-la Surabaya and Surabaya Juanda (the nearest airport) will generally only take about 15min. If you’re staying in a metropolitan area, you may see your drive time increase due to busy roads.

  • What is the best way for guests to get from Surabaya Juanda to Shangri-la Surabaya?

    Taking a taxi or rideshare service from the nearest airport, Surabaya Juanda, to your hotel is often the most cost-effective transportation solution.

  • Is there a pool at Shangri-la Surabaya?

    Yes. Many people visiting Surabaya look for a hotel with a pool. Shangri-la Surabaya has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regard to pool usage.

  • What is the Shangri-la Surabaya phone number?

    The best way to contact Shangri-la Surabaya is by calling +62 316 003 8888.

  • Does Shangri-la Surabaya have Wi-Fi available?

    Yes, Shangri-la Surabaya has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Shangri-la Surabaya?

    Yes. You should consider staying at Shangri-la Surabaya if having access to a fitness centre on-site is important.

  • What is the check-out time at Shangri-la Surabaya?

    12:00 is the check-out time at Shangri-la Surabaya. Late check-out may be available, but needs to be agreed with the hotel.

  • Is there a restaurant at Shangri-la Surabaya?

    Shangri-la Surabaya does have a restaurant. If you’re more interested in drinking than eating, there’s a bar on-site too.

  • Does Shangri-la Surabaya have a laundry service?

    This accommodation does offer laundry services. There is also an ironing board and iron in the accommodation.

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