Sheraton New Orleans Hotel
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Sheraton New Orleans Hotel Hotel

500 Canal Street 500 Canal Street, New Orleans, LA 70130, United States Show Map | Official Site

Excellent from 4,796 reviews
"Friendly service", "Comfortable beds"
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About Sheraton New Orleans Hotel

Set in New Orleans, Sheraton New Orleans Hotel is a five-minute walk from Place St. Charles and offers an outdoor pool. There is also a fitness centre with a swimming pool.

This 4-star hotel offers a sun deck, valet parking and 24-hour room service. Guests have access to express check-in/check-out, 24-hour reception and a meeting room.

Hotel Sheraton New Orleans provides 1110 air conditioned rooms equipped with all the necessities to ensure an enjoyable stay. Honeymoon suites are also available.

Sheraton Hotel in New Orleans offers a convenient on-site café where guests can have a meal before venturing out to discover the local region. Places to dine at the hotel include Starbucks Coffee and Roux Bistro. Guests are also welcome to relax with a drink at Pelican bar.

The area surrounding Sheraton Hotel New Orleans is popular for its shopping and restaurants. The helpful staff at the tour desk are available to book and organise activities in New Orleans.

Friendly service
Comfortable beds
Great view
4,796 guest reviews

Hotel Features


Fitness centre, Pool table, Pay-per-view channels, Water sport facilities (on site)


Pets allowed on request. Charges may apply.


Business centre, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Fax/photocopying, Mini-market on site, Tour desk, Wake-up service, Ticket service, Concierge service, Wedding services


Parking, Disabled access, ATM on-site, Cribs available, Gift shop, Laundry facilities, Room service, Outdoor pool, No smoking, Restaurant, Bar/Lounge, Express check out, Hairdryer, Cable or satellite TV, Air-conditioned, 24-hour front desk, Storage available, Linens, Towels, EV charging station, Lift, Iron and ironing board, Alarm clock, Body soap, Bottle of water, Breakfast in the room, Carpeted, Conditioner, Desk, Dining area, Dining table, Entire unit wheelchair accessible, Executive lounge access, Family rooms, Feather pillow, Fire extinguisher, Flat-screen TV, Fold-up bed, Free toiletries, Heating, Higher level toilet, Laptop safe, Newspapers, Parking garage, Private bathroom, Private parking, Radio, Roll-in shower, Safety deposit box, Shampoo, Shared lounge/TV area, Smoke alarm, Sofa, Sofa bed, Tea/coffee maker, Telephone, Toilet paper, Trash cans, TV, Valet parking, Vending machine (drinks), Vending machine (snacks), VIP room facilities, Walk-in shower, Ironing service, Shoeshine, Shops (on site), Bathrobe, Coffee shop, Safe, Rooftop, Microwave


Wi-Fi, Paid wifi, Internet (surcharge)


From 04:00 pm


Prior to 11:00 am

Sheraton New Orleans Hotel reviews

Sheraton New Orleans Hotel
from 4,796 reviews

Rating summary

  • Location 9.3
  • Wellness Area 8.2
  • Service 8.0
  • Breakfast 7.4
  • Bar 7.2
  • Room 7.2
  • Cleanliness 6.2
  • Value 4.5
  • WiFi 4.4
  • Pool 2.6

Who stays here?

  • Couples most popular!
  • Business
  • Business
  • Solo

Top comments from All travellers

  • Friendly service
  • Comfortable beds
  • Great view

Recent reviews of Sheraton New Orleans Hotel

  • Billy W

    Feb 2018

    I stayed 2 nights at the Sheraton during the April Jazz Festival. I was so impressed by this Hotel. Customer service was outstanding, friendly and helpful reception and tour desk staff, warm greeting each time. Immaculately, clean and tidy room. Comfy bed and pillows, cotton sheets were to die for! Great shower and bath. Amazing street and river view from top floor. Lovely, live piano music in lobby. Brilliant location directly outside Canal Street, tram at door, 5 minute stroll to Harrah's Casino, River and market stalls. Gorgeous cafe 'The Ruby Slipper' (1 minute walk) severs the best breakfast ever, a must whilst staying here. Hard Rock Cafe and Bubba Gump Shrimp all within walking distance. All in all, better than expected stay at the Sheraton and well deserved of it's 5 star rating I will be leaving. I can't wait to return to this little gem.

  • May 2017

    all great. staff very friendly and helpful